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HomeMy WebLinkAboutAgenda Packet - EVWD Board of Directors - 04/19/2017SP EC IA L BO A RD MEET IN G April 19, 2017 at 3:00 P M 31111 Greenspot Road Highland, C A 92346 AG E N D A C A LL TO O RD ER P LED G E O F A LLEG IA N C E RO LL C A LL O F BO A RD MEMBERS P UBLIC C O MMEN T S Any person wishing to speak to the Board of Directors is asked to complete a Speaker Card and submit it to the District Clerk prior to the start of the meeting. Each speaker is limited to three (3) minutes, unless waived by the C hairman of the Board. Under the State of C alifornia Brown Act, the Board of Directors is prohibited from discussing or taking action on any item not listed on the posted agenda. T he matter will automatically be referred to staff for an appropriate response or action and may appear on the agenda at a future meeting. 1.FY 2017-18 Program Goals and Objectives REPO RT S 2.General Manager/C EO 3.Legal C ounsel Report 4.Board of Directors' Comments A D J O URN P urs uant to G overnment C o d e S ec tion 54954.2(a), any reques t fo r a d is ab ility-related mo dific ation or ac commod ation, inc luding auxiliary aids or s ervic es , that is s ought in order to participate in the abo ve agendized pub lic meeting s hould be d irected to the District C lerk at (909) 885-4900. S P E C IAL B O AR D AGE N D A S TAF F RE P O RT Agenda Item #1. Meeting Date: April 19, 2017 Dis c ussion Item To: G overning Board Memb ers From: G eneral Manager/C E O S ubject: F Y 2017-18 P rogram G o als and O bjectives R E C O MM E N D AT IO N: T his agenda item is p resented for info rmation o nly. B AC KG R O UN D / AN ALYS IS : East Valley Water Dis tric t is a p erfo rmanc e b ased o rganizatio n, fo cus ed o n achievement of go als derived fro m the vis ion s tatement ad opted by the Board o f Direc tors . T he vis io n s tatement’s lis t of Agency Id eals and O rganizatio nal Endeavo rs p rovid es the framework fo r es tablis hing long term go als related to District adminis tration, o p eratio ns , s taff development, and community engagement. Long term go als are then d evelo p ed into annual actio n plans by the G eneral Manager/C E O and s taff with the develo pment of p rogram goals and o bjec tives fo r the up c oming fis cal year. With guidanc e fro m the G eneral Manager/C EO and p ro gram managers, s taff began work o n the d evelopment o f fisc al year 2017-18 go als and o b jec tives in January; keep ing in mind that program level objectives must b e aligned with Agency Ideals and Endeavors , and the go als es tab lis hed for the G eneral Manager/C EO fo r the up coming year. In additio n, s taff remained c o gnizant o f the following key c o ns id erations that could have an impac t o n operations and the way the Distric t d elivers servic es to ratepayers: Water quality/s up p ly New and up graded fac ilities New tec hnology S tate regulations and mand ates Ind ustry standard s and b es t p rac tic es P rogram Managers will p resent their o wn propos ed p ro gram goals and ob jectives d irec tly to the Board for their review and c o ns id eratio n. AGE N C Y ID E ALS AN D E N DE AVO R S: Id eals and Endeavor I I - Maintain An Enviro nment C ommitted To Elevated P ub lic S ervice (E) - P ractice transparent & acc o untab le fis cal management R ec o mmend ed b y: John Mura G eneral Manager/C EO R espec tfully s ubmitted: Brian Tomp kins C hief F inancial O fficer Id eals and Endeavor I V - F ully Unders tand C hallenges To C ultivate Effec tive S o lutio ns (B) - Encourage performanc e b as ed res ults thro ugh staff emp o werment R E VIE W B Y O T HE R S : T his agenda item has been reviewed by all Departments. F IS C AL IMPAC T : T here is no fis cal impac t assoc iated with this agenda item. P ro gram go als and objectives will b e used to s upport funding req uests s ub mitted in the p ro p osed 2017-18 fis c al year bud get, whic h will b e s ubmitted fo r Bo ard review at a future wo rks hop. ATTAC H M E NTS: Description Type F Y 201 7-18 P rogram G oals and Objectives P resentation P resentation GOALS & OBJECTIVES APRIL 19, 2017 DEVELOPMENT OF GOALS & OBJECTIVES •Support Agency Ideals and Endeavors •Support District-Wide Goals •Key Considerations: −Source Water Quality −Infrastructure Projects −Cybersecurity −Technology −Regulation −Funding District Vision Agency Ideals and Endeavors Long-Term Planning 2 EAST VALLEY WATER DISTRICT EAST VALLEY WATER DISTRICT DISTRICT-WIDE GOALS 3 EAST VALLEY WATER DISTRICT PROPOSED GOALS & OBJECTIVES FISCAL YEAR 2017-18 PROGRAM SUMMARIES PROPOSED GOALS & OBJECTIVES FISCAL YEAR 2017-18 4 EAST VALLEY WATER DISTRICT GENERAL ADMINISTRATION General Manager/CEO is responsible for overseeing day-to-day administration and program implementation of District operations. Administration is responsible for managing, documenting, organizing, communicating, and ensuring the implementation and execution of the District’s Vision. General Manager/CEO District Clerk Administrative Assistant Total Employees: 3 5 EAST VALLEY WATER DISTRICT ACCOMPLISHMENTS Administration Executes the District Vision Held 24 Community Conversations and Public Speaking Engagements  Compiled Historical Documents and Completed Action Plan for Dissolution of City Creek Water Company  Enhanced Adopt-a-School Program Partnership with San Bernardino City Unified School District Prepared North Fork Water Company Historical Documents for Public Display  Completed Escrow on Two Parcels of Land for the Sterling Natural Resource Center  Documented Original Shareholders’ and Successors of North Fork Water Company 6 EAST VALLEY WATER DISTRICT GOALS & OBJECTIVES Provide Administrative Support to the Governing Board Post Timely Open Meeting/Public Notices Document Board Legislative Actions Reduce Expenditures on Document Storage and Improve Records Management Implement Records Retention Policy Train Administrative Staff on Records Retention and Disposition Reduce Offsite Records Storage Promote Environmental Stewardship Mitigate Paper Manuals Need for Duplication of Documents Encourage Online Subscriptions to Agendas and Notices Ensure Programs Remain in Compliance with Public Record Requirements Policy for Responding to Freedom of Information Act Requests Records Request Tracking System (AB 2853) Online Information Requests 7 EAST VALLEY WATER DISTRICT HUMAN RESOURCES Human Resources plans, directs, manages and oversees programs and operations related to personnel matters, including employee relations, retention, recruitment and selection of employees, administration of health and welfare benefits, risk management, administration of safety regulations, and professional development services. Human Resources/Risk & Safety Manager Sr. Administrative Assistant Administrative Intern (PT) Total Employees: 3 8 EAST VALLEY WATER DISTRICT ACCOMPLISHMENTS Human Resources Manages & Oversees Personnel Matters Received the Top Workplace in the Inland Empire First Place Award Implemented the Percentage Based Employer Contribution Plan  Received the CSDA Innovative Program/ Project Award for Succession Planning  Created Recognition Committee and Three New Employee Recognition Programs Implemented Neogov Automated Recruitment Solution Processed Seven Internal Promotions 9 EAST VALLEY WATER DISTRICT GOALS & OBJECTIVES Promote a Positive Organizational Culture Annual Employee Engagement Surveys 360-Degree Appraisals for Supervisors / Managers Timely Performance Appraisals Enhance the District’s Wellness Initiatives Provide Wellness Information Body Composition / Health Screenings Employee Assistance / Wellness Program Participation Develop a Workforce Readiness Program Regional Employers Program Collaboration Develop Program Curriculum Establish Eligibility Criteria Implement a District Volunteer Program Identify Needs & Recruiting Sources Conduct Background Screenings Provide Orientation and Training 10 EAST VALLEY WATER DISTRICT PUBLIC AFFAIRS Public Affairs is the primary outreach vehicle for increasing awareness of the District’s mission and role in the local and regional community. Through media, community and governmental relations, the District is able to provide effective communications to various community stakeholders. Public Affairs/ Conservation Manager Sr. Administrative Assistant Community Relations Officer Administrative Intern (PT)Public Affairs Representative (PT)Total Employees: 4 11 EAST VALLEY WATER DISTRICT ACCOMPLISHMENTS Public Affairs is the Primary Outreach Vehicle for the District  Received Special Purpose Publication Award of Distinction for Transitioning to Budget Based Rates from the California Association of Public Information Officers  Participated in the Modification of Legislation to Incorporate the District’s Input Regarding Drought Response and Sub-Metering  Hosted Quarterly Emergency Preparedness Activities to Increase Staff’s Awareness of Procedures and Identify Needed Adjustments Created 12 Videos to Highlight District Projects and Programs  Engaged Various Stakeholders with Extensive Outreach for the Sterling Natural Resource Center, Including Two Large Community Events and Private Tours to the Anaheim Water Recycling Demonstration Facility 12 EAST VALLEY WATER DISTRICT GOALS & OBJECTIVES Implement Outreach Efforts that Support Brand and Develops Community Presence Communications Plan for Short-and Long-Term Projects/Programs Apply Style Guide and Branding To All Documents Develop a Brand Adherence and Standards Training Program Cultivate Customer Relationships and Strengthen the District’s Presence in the Community Identify Board and Staff Speaking Opportunities Increase Social Media Engagement Internal Communication of District Projects/Programs Maintain the District’s Emergency Preparedness Standards Update Procedural Documents Regarding Emergency Preparedness Complete Full Scale Exercise Host Trainings to Increase Emergency Preparedness Awareness 13 EAST VALLEY WATER DISTRICT CONSERVATION Conservation is responsible for overseeing programs that facilitate and encourage sustainable water use throughout the District. Total Employees: 2 14 Community Relations Officer Conservation Coordinator EAST VALLEY WATER DISTRICT ACCOMPLISHMENTS Conservation Encourages Sustainable Water Use  Received Polaris Award for Drought Campaign Community Relations from the Public Relations Society of America Inland Empire Chapter  Coordinated Drought Response, including Regulations, Reporting, Community Education, Workshops, Print Materials, and Staff Training  Participated in the HQ Demonstration Garden Renovation to Expand Design Options and Plant Material for Water Efficient Landscaping Oversaw the Installation and Ribbon Cutting of the CIMIS Weather Station 15 EAST VALLEY WATER DISTRICT GOALS & OBJECTIVES Maintain Compliance with Water Conservation Standards Established by SWRCB Submit Validated Water Loss Audit Meet Conservation Reduction Goal Established by SWRCB Stay Engaged in Legislative Process Relating to Water Use Regulations Continue Water Conservation Outreach with the Community Develop Student Program Incorporating CIMIS Station Increase Visits to District’s Demonstration Garden Identify District Programs that can Cross Promote Conservation Evaluate and Measure Success of Rebate Programs Assess Success of Rebate Programs Develop a Conservation Action Plan for Different Stages of Drought Follow-Up with Rebate Program Participants 16 EAST VALLEY WATER DISTRICT FINANCE Finance oversees the financial operations of the District in order to provide accountability and adequate control over the use of District funds. Finance staff maintains the financial systems and records in accordance with Generally Accepted Accounting Principles (GAAP) as well as applicable laws, regulations and District policies. Chief Financial Officer Administrative Assistant Business Services Manager Accountant Sr. Accounting Technician Accounting Technician Storekeeper/BuyerTotal Employees: 7 17 EAST VALLEY WATER DISTRICT ACCOMPLISHMENTS Finance Provides Accountability & Adequate Control over District Funds Received GFOA Distinguished Budget Award for FY 2016-17 Budget Updated Two Fiscal Policies  Received GFOA Certificate of Achievement for Excellence in Financial Reporting for FY 2015-16  Issued Federal 1099 Forms to Participants in District Conservation Rebate Programs Issued RFP for Financial Auditing Services 18 EAST VALLEY WATER DISTRICT GOALS & OBJECTIVES Engage Stakeholders in Planning for Use of Public Funds Update Long Range Financial Plan Complete Budget Workshops 30 Days Prior to Year End Present Quarterly Budget Updates to Board Enhance Financial Reporting to Internal / External Stakeholders Complete Monthly Financial Reports within 40 Days Produce ‘Popular Annual Financial Report’ Submit Comprehensive Annual Financial Report to GFOA Maintain Strong Financial Position and Credit Rating Review Fiscal Policies on a 3 Year Cycle Budget to Build Reserves Conduct Cost of Service Analysis Integrate Systems to Enhance Financial Planning Link Fixed Assets in Tyler with Infrastructure Mapping in GIS 19 EAST VALLEY WATER DISTRICT INFORMATION TECHNOLOGY Information Technology (IT) is responsible for system maintenance, network management, systems support, updating software/hardware, and monitoring District needs for new equipment. Total Employees: 3 20 Information Technology Manager Network Administrator Information Systems Techician EAST VALLEY WATER DISTRICT ACCOMPLISHMENTS Information Technology is Responsible for Systems Administration and Enterprise Applications  Improved Document Management by Upgrading Laserfiche and Implementing Tyler Content Manager  Elevated Staff Awareness of Cybersecurity by Launching Anti-Phishing Email Campaigns Completed the Setup for the District’s Learning Lab and Introduced Lynda.com  Increased Service Availability to Customers by Adding Two Additional Lines to the Pay- by-Phone System Upgraded and Increased Number of Surveillance Cameras at Headquarters  Enhanced Mobility, Efficiency and Communications with 12 Microsoft Surface Pro Devices Provided to Field Staff 21 EAST VALLEY WATER DISTRICT GOALS & OBJECTIVES Improve Cybersecurity Develop Cybersecurity Strategic Plan Conduct Network Penetration Testing Implement Mobile Device Management Strategy Continue Anti-Phishing Campaign Increase Utilization of Existing Technology Facilitate use of Collaboration Features in Office 365 Create Data Quality Dashboard Conduct Audit of All Communications Lines Apply Best Practices for Help Desk Operations Secure, Reliable Technology Infrastructure Increase & Manage Data Storage Capacity Ensure Business Continuity with Internet Failover Link Move GIS Programs / Data to Virtual Environment 22 EAST VALLEY WATER DISTRICT CUSTOMER SERVICE Customer Service is responsible for responding to customer inquiries, establishing and discontinuing service, preparing monthly bills, processing payments, and collecting outstanding customer balances. Customer Service staff continues to explore opportunities to provide convenient methods of payments and strives to resolve all customer concerns on a daily basis. Customer Service Supervisor Sr. Customer Service Representative Customer Service Representative III Customer Service Representative II (3) Customer Service Representative I ReceptionistTotal Employees: 8 23 EAST VALLEY WATER DISTRICT ACCOMPLISHMENTS Customer Service Staff Responds to Customer Concerns on a Daily Basis Employed New Off-Site Payment Center Option Implemented New Application Process  Increased Customer Communication by Adding a Second Automated Reminder Call Implemented Tyler Content Manager for Retention Policy Application Established an Action Plan to Reduce Phone Calls by Tracking Number and Types of Calls 24 EAST VALLEY WATER DISTRICT GOALS & OBJECTIVES Strive For World Class Public Service Increase Customer Satisfaction Surveys Received Contact Customers Who Have High Usage Prior To Sending Out Bills Produce Video On Water Budgets Improve Departmental Processes Streamline Process for Review of Lock List Further Reduce Customer Disconnections Conduct Random Audits of Customer Accounts Promote Customer Use of Most Cost Effective Processes Conduct Campaign to Increase Use of Pre-Authorized Payment Collection Increase Utilization of Paperless Billing Present Options for Cost Recovery of Payment Card Fees 25 EAST VALLEY WATER DISTRICT METER SERVICES Meter Services is responsible for completing all on-site related customer requests such as turning water on/off, monthly meter readings for billing, and assisting customers at their residence when requested. Meter Services staff may also at times assist the Meter Maintenance program by installing new meters, testing meters for accuracy, and repairing meter leaks. Field Services Supervisor Meter Reader II Meter Reader I (3) Total Employees: 4 26 EAST VALLEY WATER DISTRICT ACCOMPLISHMENTS Meter Services Serves as an Extension of Customer Service in the Field Meter Readers Completed Training to Perform Customer Services Duties Responded to All Customer Requests Under Two Hours Trained Meter Readers on New Hand Held Device for the AMI Project Completed Cross-Training with Customer Service Completed Commercial Driver’s Training Provide Ability for Meter Readers to Test for Class B License 27 EAST VALLEY WATER DISTRICT GOALS & OBJECTIVES Become Proficient in New AMI Meter Reading Equipment and Processes Provide Training on New Meters and Software Prepare for Customer Interaction on Benefits of AMI Help Plan Future Phases of AMI Project Collect Information on Existing Meters to Facilitate Future Phases of AMI Implementation Document Meter Lid Sizes in order to Facilitate Ordering for Future Phases Identify and Document Potential Installation Challenges Provide Highly Professional and Timely Response to Customer Service Requests Respond to Customer Requests Within Two Hours Empower Employees To Go Above and Beyond for Customers 28 EAST VALLEY WATER DISTRICT ENGINEERING Engineering is responsible for identifying and implementing infrastructure projects needed to provide safe and reliable water and sewer service. Staff administers and manages the Capital Improvement Program, assists developers in building new residential and commercial properties, and provides support in the maintenance and repair of water and wastewater infrastructure. Director of Engineering & Operations Sr. Administrative Assistant Associate Engineer Sr. Engineering Technician Engineering Technician II (2) Construction Project CoordinatorTotal Employees: 7 29 EAST VALLEY WATER DISTRICT ACCOMPLISHMENTS Engineering Implements Infrastructure Projects Needed To Provide Safe & Reliable Services AMI Meter Retrofit Program Phase 1 Implemented  City Creek Manhole Environmental Process Completed and Jurisdictional Permits Acquired Completed Pumalo Water Line Replacement Project  Canal Zone Reservoir Located, Selected and Property Acquisition in Process Rehabilitation of 10 Valaria Manholes were Completed EVWD Standard Drawings and Standard Specifications Updated 30 EAST VALLEY WATER DISTRICT GOALS & OBJECTIVES Provide Leadership in Implementation of District Capital Improvement Program Complete Plant 134 Transmission Main to West Side of District Update Sewer Model Update Water Master Plan and Water Model Partner With Other Agencies to Benefit District and Region Implement Uniform Development Review Process Fund Contributions to Habitat Conservation Plan Implement Programs to Track Customer Service Efficiency Develop Standard Specifications and Bid Documents Create System to Ensure Timely Responses to Development Community 31 EAST VALLEY WATER DISTRICT WATER PRODUCTION Water Production is responsible for the daily monitoring and operations of the District’s water production (18 wells, 18 reservoirs and 24 booster stations) and North Fork systems. This program also ensures the timely preventive maintenance of all pumps and motors for wells and boosters. Operations Manager Water Production Supervisor Water Production Operator III (3) Water Production Operator I Sr. Production Operator Administrative Assistant Total Employees: 8 32 EAST VALLEY WATER DISTRICT ACCOMPLISHMENTS Water Production is Responsible For Monitoring and Operating the Entire Water System  Implemented a Cla-Val (Pressure Regulator) Maintenance Program that Was Introduced in the Leadership Academy  Coordinated with Supervisory Control and Data Acquisition (SCADA) Integrator to Assess Current and Future Needs Initiated a Reservoir Inspection/Diving Schedule Participated in Numerous Southern California Edison Energy Reduction Programs  Repurposed an Electrical Transfer Switch at Plant 151, which Allows a Connection to an Emergency Backup Generator Completed a Sanitary Survey in Coordination with SWRCB 33 EAST VALLEY WATER DISTRICT GOALS & OBJECTIVES Ensure System Reliability Through Routine System Inspections and Testing Maintain Routine Inspection Program for All Storage Reservoirs Incorporate Inspection Findings into District Capital Improvement Program Continue To Evaluate SCADA Network and Implement Improvements Install Software Updates to Maximize Program Capabilities Enter Into Maintenance Contract to Improve SCADA Performance Partner With Southern California Edison to Take Advantage of Equipment Rehabilitation Incentives Utilize SCADA to Run Plants during Off-Peak Hours Participate in SCE Demand Bidding Events Utilize SCE Pump Efficiency Incentive Programs 34 EAST VALLEY WATER DISTRICT WATER TREATMENT Water Treatment is responsible for the daily operation of water treatment facilities, namely Plant 134, Plant 39 and Plant 28. Plant 134 is a Surface Water Treatment Plant that takes in water from the Santa Ana River or the State Water Project via the North Fork Canal. Water Production Supervisor Sr. Treatment Plant Operator Total Employees: 2 35 EAST VALLEY WATER DISTRICT ACCOMPLISHMENTS Water Treatment is Responsible for Operating Water Treatment Facilities  Implemented an OSHA Crane Inspection Program for the Crane at Plant 134 that Removes the Filters  Implemented a Fiber Repair Tracking System that Was Introduced in the Leadership Academy Worked with Contractor on the Hydro-Generation Project Purchased and Installed a New Chlorine Tank 36 EAST VALLEY WATER DISTRICT GOALS & OBJECTIVES Identify Plant 134 Process Improvements to Enhance Water Quality Participate In Developing Regional Solution to Elevated TOC Levels Identify Best Available Treatment Technology Identify Capital Improvement Program Projects for FY 2017-18 Evaluate Use of Hydro-Generation Technology at Plant 134 Determine Optimum Operating Levels in Conjunction With Other Supply Facilities Determine Hydro Plant Capacity Needed to Supply Power for Plant 134 Operations Determine Best Use of North Fork Water Replaced by State Water Develop Standard Operating Procedures for Hydro-Generation Plant Work with Manufacturer to Develop a Procedures Manual Provide Hands-On Training to Production Operators Assigned to Plant 134 37 EAST VALLEY WATER DISTRICT WATER QUALITY Water Quality is responsible for ensuring District compliance with state and federal drinking water regulations. This program also manages, supervises and coordinates the activities of fire service backflow protection devices, customer- owned backflow protection devices, water sampling and testing, and fire hydrant flushing. Water Quality Coordinator Water Quality Technician Total Employees: 2 38 EAST VALLEY WATER DISTRICT ACCOMPLISHMENTS Water Quality Complies with all Required Drinking Water Regulations Completed Santa Ana Watershed Survey Update as Required by SWRCB Implemented Lead Sampling Program for K-12 Schools Implemented District Provided Backflow Testing Services Program  Completed Approximately 25 Cross Connection Surveys, Resulting in Multiple New Backflow Installations Implemented New Source Water Sampling Plan to Support Possible Treatment Plant Process Improvements 39 EAST VALLEY WATER DISTRICT GOALS & OBJECTIVES Provide Safe, Reliable Water Service to Customers Ensure All Required Water Sampling is Performed Monitor Source Water Quality Data Conduct Pilot Studies of Advanced Treatment Methods Collaborate with Peers to Address Changes in Source Water Quality Convert Flush-Out Valves to Control Discharge Flows Identify 12 Valves for Current Year Modification Schedule Valve Modifications With Maintenance Staff Evaluate Effectiveness of New Backflow Program Promote Program to Customers Increase Customer Participation Adjust Program Based on Customer Feedback 40 EAST VALLEY WATER DISTRICT WATER MAINTENANCE Water Maintenance is responsible for the daily repair and maintenance of the District’s water transmission, distribution pipelines, and all related equipment, including fire hydrants, meters, valves, and meter vaults. Field Services Supervisor Sr. Field Service Worker (2) Field Service Worker III (2)Field Service Work II (4) Field Service Worker I (5)Total Employees: 13 41 EAST VALLEY WATER DISTRICT ACCOMPLISHMENTS Water Maintenance Maintains the District’s Water Transmission and Distribution System Repaired 261 Water Leaks Rotated and Trained Staff on the new Hydro-Excavator Replaced 12 Large Vault Lids Implemented a Safety Training Program Introduced in the Leadership Academy Implemented a Valve Shut Down Program at District Plants as Part of the Emergency Response Plan 42 EAST VALLEY WATER DISTRICT GOALS & OBJECTIVES Evaluate Preventative Maintenance Programs for Effectiveness Research Other Organizations and Document Industry Standards Adjust District Practices Based On Results of Research Partner With Other Local Agencies to Enhance Service to the Community Provide Staff to Plan and Assist with Joint Projects Maintain a List of Emergency Response Resources Review Mutual Aid Agreements Encourage Continued Education to Support Advancement Opportunities Budget for Seminars and Technology Training Classes Encourage Staff Advancement to Higher Certification Levels 43 EAST VALLEY WATER DISTRICT WASTEWATER MAINTENANCE Wastewater Maintenance is responsible for the maintenance and repair of the 208 miles of the wastewater conveyance system. Based on the Sewer System Maintenance Plan, crews complete preventative video monitoring, scheduled maintenance, system repairs, and emergency repairs. Field Services Supervisor Field Service Worker III (2) Field Service Worker I (2) Total Employees: 4 44 EAST VALLEY WATER DISTRICT ACCOMPLISHMENTS Wastewater Maintenance Repairs and Maintains a 219-Mile System Enhanced Wastewater Maintenance Cross-Training Program Jetted 223 Miles of Wastewater Lines Performed 72 Miles of Wastewater Main Video Completed Video of Sewer Mains at Patton State Hospital Implemented a Customer Sewer Lateral Inspection and Repair Program 45 EAST VALLEY WATER DISTRICT GOALS & OBJECTIVES Utilize Granite Net Software to Document Wastewater Collection System Maintenance Forward Recommendations for Immediate Pipeline Repairs Document Discrepancies in GIS Maps for Correction Download Video Logs Begin Evaluation of Fats, Oil, and Grease (FOG) Entering the Wastewater Collection System Educate Staff on FOG Compliance Standards Identify Heavy FOG Generators Begin Customer Outreach about FOG Continue To Improve Wastewater Collection System Maintenance Program Support Employees In Obtaining Collection System Maintenance Certification Identity Candidates for Leadership Role in Wastewater Program 46 EAST VALLEY WATER DISTRICT FACILITIES Facilities Maintenance is responsible for the complete maintenance and repair of all District facilities, including Administration Buildings, water facilities, District owned vacant properties and easements. Water Production Supervisor Facilities Maintenance Coordinator Total Employees: 1 47 EAST VALLEY WATER DISTRICT ACCOMPLISHMENTS Facilities Maintenance Repairs and Maintains all District Facilities  Organized a Headquarters Security Committee, Improvements Include: Additional Cameras, Panic Buttons, Automatic Door Locks, and Pipe Gate at Main Entrance  Worked with Public Affairs and Conservation on Demonstration Garden Upgrade and SNRC Events 48 EAST VALLEY WATER DISTRICT GOALS & OBJECTIVES Explore Alternative Energy Solutions for District Facilities Explore Options for Solar Facilities at District Headquarters Develop Solar Cost-Benefit Analysis Enhance Back-Up Generator Capacity at Headquarters Continue Facilities Improvement Planning Implement Site Improvements Identified for Plants 28 and 108 Work with Contractor to Repair Aging Plant Facilities Develop Comprehensive Facilities Preventative Maintenance Program Distribute Request for Proposals for Software and Consultant Utilize New Software to Develop a Master Maintenance Plan Develop Facility Replacement Program 49 EAST VALLEY WATER DISTRICT FLEET Fleet Maintenance is responsible for the maintenance and repair of the District’s fleet, which includes approximately 54 vehicles and 15 pieces of heavy equipment. Fleet maintenance is also responsible for maintaining air quality regulations, vehicle registration and transportation requirements. Sr. Equipment Mechanic Equipment Mechanic III Total Employees: 2 50 EAST VALLEY WATER DISTRICT ACCOMPLISHMENTS Fleet Maintenance Repairs and Maintains the District’s Vehicle Fleet Implemented an Annual Driver’s Proficiency Program for Commercial Drivers  Purchased Two New Emergency Generators for Emergency Preparedness and Applied for Proper California Air Resources Board Permits Conducted an Emergency Generator Training Class for Appropriate Staff Purchased Four New Vehicles and One New Equipment Trailer 51 EAST VALLEY WATER DISTRICT GOALS & OBJECTIVES Ensure Equipment and Staff Prepared for Emergency Response Install 2-Way Radio Tower Install 2-Way Radios in All District Vehicles Establish 2-Way Radio Training and Protocol Develop Cost Recovery Program for Vehicle Replacement Create Cost Analysis Spreadsheet Work With Finance to Develop Vehicle Use Charges Assign Vehicles to Departments and Apply Charges Accordingly Identify and Utilize Most Cost- Effective Maintenance Methods Obtain Vendor Quotes to Perform Preventative Maintenance Track and Monitor All Maintenance Activity Expand GPS Tracking System to All Vehicles and Equipment 52 EAST VALLEY WATER DISTRICT GOVERNING BOARD The Governing Board is the legislative body of the organization and is comprised of five members elected at-large to four year staggered terms of office. Board members are responsible for the development and adoption of all District policy. The Governing Board appoints the General Manager/CEO to be charged with the implementation of adopted policy. Board Chairman Vice Chairman Board Member (3) Total Employees: 5 53 EAST VALLEY WATER DISTRICT ACCOMPLISHMENTS The Governing Board is the District’s Legislative Body Responsible for the Development and Adoption of all District Polices Created General Manager and Board of Director’s Evaluation Policies Participated in Board Communication Training  Implemented and Conducted 360-Degree Evaluations of the Board of Directors Held Public Hearing for Wastewater Treatment Rate Changes 54 EAST VALLEY WATER DISTRICT GOALS & OBJECTIVES Provide Organization Direction and Set Expectations Update District’s Strategic Plan Approve Program Goals and Objectives Review Administrative Policies Conduct CEO and Board Evaluations Increase Community Involvement Continue Communications Training Attend Community Events Address Agenda Items Relating to the SNRC Review and Consider Permitting Items Consider Approval of Funding Agreement Review Design Build and Procurement Items Continue Efforts to Increase the District as a Regional Leader Identify Collaboration Opportunities with Regional Entities Seek Roles in Industry Related Organizations Participate in Regional Working Groups Continue Professional Development 55 DISCUSSION