HomeMy WebLinkAboutAgenda Packet - EVWD Board of Directors - 12/11/2019REG ULA R BO A RD MEET IN G/PUBLIC HEA RIN G
C losed Session Begins at 4:30 P M
December 11, 2019 - 5:30 PM
31111 Greenspot Road, Highland, C A 92346
AGE N D A
"In order to comply with legal requirements for posting of agenda, only those items filed
with the District Clerk by 12:00 p.m. on Wednesday prior to the following Wednesday
meeting not requiring departmental investigation, will be considered by the Board of
Directors".
C A LL TO O RD ER
RO LL C A LL O F BO A RD MEMBERS
P U B L I C C OMME N T S
Any person wishing to speak to the Board of Directors is asked to complete a Speaker
Card and submit it to the D istrict C lerk prior to the start of the meeting. Each speaker is
limited to three (3) minutes, unless waived by the Chairman of the Board. Under the State
of C alifornia Brown Act, the Board of Directors is prohibited from discussing or taking
action on any item not listed on the posted agenda. T he matter will automatically be
referred to staff for an appropriate response or action and may appear on the agenda at a
future meeting.
AGE N D A - T his agenda contains a brief general description of each item to be
considered. Except as otherwise provided by law, no action shall be taken on any item not
appearing on the following agenda unless the Board of Directors makes a determination
that an emergency exists or that a need to take immediate action on the item came to the
attention of the District subsequent to the posting of the agenda.
1.Approval of Agenda
REC ESS IN TO C LO SED SESSIO N
C L OSE D SE SSI O N
2.C O N FEREN C E WIT H LEG A L C O UN SEL - A N T IC IPAT ED LIT IG AT IO N
Initiation of litigation pursuant to Government Code Section 54956.9(d)(4)
One Potential Case
5:30 P M RE C O N VE N E ME E T I N G
PLED G E O F A LLEG IA N C E
RO LL C A LL O F BO A RD MEMBERS
A N N O UN C EMEN T O F C LO SED SESSIO N A C T IO N S IT EMS
PRESEN TAT IO N S A N D C EREMO N IA L IT EMS
Beattie Middle School Holiday Performance
REC ESS
P U B L I C C O MME N T S
3.AP P RO VAL O F C ON SE N T C AL E N D AR
All matters listed under the C onsent C alendar are considered by the Board of
Directors to be routine and will be enacted in one motion. T here will be no
discussion of these items prior to the time the board considers the motion unless
members of the board, the administrative staff, or the public request specific items to
be discussed and/or removed from the Consent Calendar.
a.Approve Directors' fees and expenses for November 2019
b.October 2019 Disbursements: Accounts payable disbursements for the period
include check numbers 255016 through 255183, bank drafts, and A C H
Payments in the amount of $8,546,128.68 and $339,767.12 for payroll.
c.Financial Statements for October 2019
D I SC U SSI ON AN D P O SSI B L E AC T I O N I T E MS
4.C onsider Approval of Board Reorganization
a. Elect official officers for the positions of Board President, Vice President
b. Appointment of General Manager/C EO, C hief Financial Officer and Board
Secretary
c. Set the time, day and place for holding meetings
5.Review and Approve D raft Popular A nnual Financial Report for Year Ended J une
30, 2019
6.C onsider Adoption of Resolution 2019.20 Recognition of Service of Douglas
Headrick
7.C onsider Adoption of Resolution 2019.18, Discontinuation of Residential Water
Service Policy, and Ordinance 397
8.C onsider A doption of Resolution 2019.19 - Updating Water and Wastewater
C apacity Fees and Certain Miscellaneous Fees
OP E N P U B L I C H E ARI N G
9.Public Comments
C L O SE P U B L I C H E ARI N G
10.Board Discussion
RE P O RT S
11.Board of Directors' Reports
12.General Manager/C EO Report
13.Legal Counsel Report
14.Board of Directors' Comments
AD J O U RN
P LEAS E NO T E:
Materials related to an item on this agenda s ubmitted to the Board after dis tribution of the agenda packet
are availab le fo r pub lic ins p ectio n in the District's o ffic e lo cated at 31111 G reens p o t R d., Highland , during
normal bus ines s ho urs. Also, s uc h d o cuments are available on the District's website at www.eastvalley.org
subject to staff's ability to pos t the doc uments before the meeting.
P urs uant to G overnment C o d e S ec tio n 54954.2(a), any reques t for a d is ab ility-related modific ation or
ac commodation, inc luding auxiliary aid s o r s ervic es , that is s o ught in order to p artic ip ate in the above-
agendized p ublic meeting s ho uld be d irected to the District C lerk at (909) 885-4900 at leas t 72 ho urs prior
to said meeting.
R ecommended b y:
Jo hn Mura
G eneral Manager/C EO
R espec tfully sub mitted:
Jus tine Hendric ksen
District C lerk
B O AR D AGE N D A S TAF F R E P ORT
Agenda Item #3.a.
Meeting Date: December 11, 2019
C ons ent Item
To: G o verning Board Memb ers
F rom: G eneral Manager/C EO
Subject: Approve Directo rs ' fees and expens es for Novemb er 2019
R E C O MME N D AT IO N:
S taff rec ommend s that the Bo ard ap p ro ve the G overning Bo ard Members' F ees and Expenses fo r No vember
2019.
B AC KGR O UN D / AN ALYS IS :
T he Board has ins truc ted s taff to lis t all d irecto r fees and expenses as a s ep arate agenda item to s how full fis c al
trans p arency. O nly after Board review and approval will the c o mp ens ation and expens es be paid.
AG E N C Y G O ALS AN D OB J E C T IVE S :
G o al and O bjec tives I I - Maintain a C ommitment to S us tainab ility, Transparenc y, and Ac c o untability
a) P rac tice Trans parent and Ac countab le F is cal Management
R E VIE W B Y O T HE R S :
T his agenda item has been reviewed by the Ad minis tratio n d ep artment.
F IS C AL IMPAC T
T he fis c al impac t as soc iated with this agenda item is $4,375.00 whic h is includ ed in the c urrent fis c al b udget.
ATTACH M E N TS:
Description Type
Directors' Expense Reports No vember 201 9 Backup Material
B O AR D AGE N D A S TAF F R E P ORT
Agenda Item #3.b .
Meeting Date: December 11, 2019
C ons ent Item
To: G o verning Board Memb ers
F rom: G eneral Manager/C EO
Subject: O cto b er 2019 Dis bursements : Acc o unts p ayab le dis bursements fo r the period includ e c heck
numbers 255016 through 255183, b ank drafts, and AC H P ayments in the amo unt of $8,546,128.68
and $339,767.12 fo r p ayroll.
R E C O MME N D AT IO N:
S taff recommends that the Board of Direc tors (Bo ard ) review and appro ve the District’s expens e
disburs ements fo r the period O cto b er 1, 2019 thro ugh O cto b er 31, 2019 in the amount of $8,885,895.80.
B AC KGR O UN D / AN ALYS IS :
In the continued effo rt to b e fis cally trans p arent, the p ayment register fo r s upplies , materials , services , and
p ayroll for O c tober 2019 is attached fo r review and ap p ro val. T his process p ro vid es the Bo ard and the pub lic
an opportunity to review the exp ens es o f the District. Acc o unts P ayable is p ro ces s ed weekly, while p ayroll is
p ro ces s ed bi-weekly. Info rmation to justify eac h expenditure is available thro ugh the F inanc e Department.
Acc o unts payab le d is b urs ements for the p erio d inc lude c hec k numbers 255016 thro ugh 255183, bank drafts ,
and A C H P ayments in the amo unt of $8,546,128.68 and $339,767.12, fo r p ayroll. S ignific ant expenses greater
than o r equal to $50,000 are further exp lained below:
R ecommended b y:
Jo hn Mura
G eneral Manager/C EO
R espec tfully sub mitted:
Brian Tomp kins
C hief F inancial O ffic er
AG E N C Y G O ALS AN D OB J E C T IVE S :
G o al and O bjec tives I I - Maintain a C ommitment to S us tainab ility, Transparenc y, and Ac c o untability
a) P rac tice Trans parent and Ac countab le F is cal Management
R E VIE W B Y O T HE R S :
T his agenda item has been reviewed by the F inanc e Dep artment.
F IS C AL IMPAC T
S ufficient funds have b een b udgeted in the adopted F Y 2019-20 Bud get.
ATTACH M E N TS:
Description Type
Octo ber 2019 P ayme nt Register Backup Material
PAYMENT REGISTER
OCTOBER 1, 2019 - OCTOBER 31, 2019
PAYMENT DATE NUMBER VENDOR NAME AMOUNT
10/1/2019 255016 RANDY BECKER 77.65
10/1/2019 255017 OPENDOOR PROPERTY LLC 46.25
10/1/2019 255018 JCM CAPITAL INVESTMENTS LLC 47.26
10/2/2019 255019 BALFOUR BEATTY INFRASTRUCTURE, INC 2,242,000.00
10/2/2019 255020 AMANDA PARRILLA, ROXS WITH A TWIST 330.00
10/2/2019 255021 ANTHESIS 3,607.50
10/2/2019 255022 APPLEONE EMPLOYMENT SERVICE 805.62
10/2/2019 255023 ASPEN ENVIRONMENTAL GROUP 1,452.50
10/2/2019 255024 AUTO ZONE, INC.7.32
10/2/2019 255025 CITY OF SAN BERNARDINO, PUBLIC WORKS DEPT 1,682.94
10/2/2019 255026 COLONIAL LIFE, PREMIUM 582.66
10/2/2019 255027 EAST VALLEY WATER DISTRICT 360.00
10/2/2019 255028 EXPERIAN 283.24
10/2/2019 255029 GARY YOUNG 533.75
10/2/2019 255030 GLOBAL EQUIPMENT COMPANY, INC 419.04
10/2/2019 255031 HIGHLAND COMMUNITY NEWS 2,100.00
10/2/2019 255032 HUB CONSTRUCTION SPECIALTIES 328.20
10/2/2019 255033
IEEP FOUNDATION, INLAND EMPIRE ECONOMIC
PARTNERSHIP, 2,000.00
10/2/2019 255034 INLAND WATER WORKS SUPPLY CO 21,247.74
10/2/2019 255035 JURUPA COMMUNITY SERVICES DISTRICT 1,239.29
10/2/2019 255036 K & L HARDWARE 20.66
10/2/2019 255037 LIFTOFF, LLC RONALD C. BRAATZ,28,523.88
10/2/2019 255038 MORTON SALT, INC.2,895.41
10/2/2019 255039 SAN BERNARDINO MUNICIPAL WATER DEPARTMENT 778,409.17
10/2/2019 255040 STAPLES BUSINESS ADVANTAGE 618.57
10/2/2019 255041 TRUSSELL TECHNOLOGIES.INC 12,307.50
10/2/2019 255042 TYLER TECHNOLOGIES, INC 440.00
10/2/2019 255043 UNIFIRST CORPORATION 388.59
10/2/2019 255044 US AIR CONDITIONING DISTRIBUTORS, LLC 41.93
10/9/2019 255045 FAST SIMPLE SOLD 123.71
10/9/2019 255046 DIEM TRIEU 135.02
10/9/2019 255047 CRAWFORD REAL ESTATE 1,158.61
10/9/2019 255048 LARRY JACINTO CONSTRUCTION 1,643.75
10/9/2019 255049 HERMAN WEISSKER 1,462.26
10/9/2019 255050 FRANK M WONG 1,932.90
10/9/2019 255051 CLM FINANCIAL SERVICES INC 42.40
10/9/2019 255052 PAVEMENT COATINGS CO.1,541.12
10/9/2019 255053 Facility Refund Check 10/9/19 KB 120.00
10/9/2019 255055 AMERICAN FIDELITY ASSURANCE COMPANY (FSA)1,387.62
10/9/2019 255056 ANTHESIS 3,708.50
10/9/2019 255057 BOYLIN MANAGEMENT INSTITUTE 75.00
10/9/2019 255058 BURRTEC WASTE (GROUP) INDUSTRIES, INC.346.85
10/9/2019 255059 BURRTEC WASTE (GROUP) INDUSTRIES, INC.1,989.35
PAYMENT REGISTER
OCTOBER 1, 2019 - OCTOBER 31, 2019 Page 1 of 7
PAYMENT DATE NUMBER VENDOR NAME AMOUNT
10/9/2019 255060 BURRTEC WASTE (GROUP) INDUSTRIES, INC.148.82
10/9/2019 255061 BURRTEC WASTE (GROUP) INDUSTRIES, INC.148.82
10/9/2019 255062 CHEM-TECH INTERNATIONAL INC 4,539.97
10/9/2019 255063 CITY OF HIGHLAND 37,250.00
10/9/2019 255064 CITY OF HIGHLAND 5,940.00
10/9/2019 255065 CLIFTONLARSONALLEN LLP 13,200.00
10/9/2019 255066 COMMERCIAL DOOR METAL SYSTEMS 5,563.50
10/9/2019 255067 COUNTY OF SAN BERNARDINO, DEPT OF PUBLIC WORKS 981.00
10/9/2019 255068 CULLIGAN OF ONTARIO 94.00
10/9/2019 255069 DIB'S SAFE & LOCK SERVICE 12.15
10/9/2019 255070 DIRECTV 246.22
10/9/2019 255071 EVERSOFT, INC 213.03
10/9/2019 255072 EYE MED VISION CARE 1,320.36
10/9/2019 255073 FIRST CHOICE SERVICES 255.46
10/9/2019 255074 HARPER & ASSOCIATES ENGINEERING, INC 1,930.00
10/9/2019 255075 HATFIELD BUICK 138.99
10/9/2019 255076 HUB CONSTRUCTION SPECIALTIES 346.76
10/9/2019 255077 INLAND LIGHTING SUPPLIES, INC 835.06
10/9/2019 255078 INLAND WATER WORKS SUPPLY CO 2,562.12
10/9/2019 255079 K & L HARDWARE 53.77
10/9/2019 255080 LOWE'S 609.64
10/9/2019 255081 PILAR ONATE 9,450.00
10/9/2019 255082 SAN BERNARDINO MUNICIPAL WATER DEPARTMENT 11,962.25
10/9/2019 255083 SO CAL GAS 57.50
10/9/2019 255084 SOUTHERN CALIFORNIA EDISON COMPANY 20.72
10/9/2019 255085 SOUTHERN CALIFORNIA EMERGENCY MEDICINE/COLTON 335.00
10/9/2019 255086 STAPLES BUSINESS ADVANTAGE 73.91
10/9/2019 255087 THE SHERWIN WILLIAMS CO.513.91
10/9/2019 255088 THE WINNER INDUSTRIAL SUPPLY INC 2,348.02
10/9/2019 255089 UNIFIRST CORPORATION 362.44
10/9/2019 255090 UNITED SITE SERVICES OF CALIFORNIA, INC 384.05
10/9/2019 255091 UNITED TOWING SERVICE, INC 200.00
10/9/2019 255092 UTILITY SERVICES ASSOCIATES, LLC 6,971.00
10/9/2019 255093 VALERO MARKETING & SUPPLY COMP 10,833.68
10/9/2019 255094 VALLEY OFFICE EQUIPMENT 5.00
10/9/2019 255095 WESTBROOK FENCE, INC 84,700.00
10/9/2019 255096 AMANDA PARRILLA, ROXS WITH A TWIST 380.00
10/16/2019 255097 ARLENE LOPEZ 127.68
10/16/2019 255098 PINE MOUNTAIN DEVELOPMENT 66.12
10/16/2019 255099 PINE MOUNTAIN DEVELOPMENT 50.68
10/16/2019 255100 CAPITOL FORESIGHT 21.36
10/16/2019 255101 CAPITOL FORESIGHT 136.82
10/16/2019 255102 CAPITOL FORESIGHT 154.98
10/16/2019 255103 CAPITOL FORESIGHT 176.22
10/16/2019 255104 CAPITOL FORESIGHT 98.54
10/16/2019 255105 CAPITOL FORESIGHT 94.00
10/16/2019 255106 CAPITOL FORESIGHT 50.56
10/16/2019 255107 CAPITOL FORESIGHT 56.70
10/16/2019 255108 CAPITOL FORESIGHT 5,493.90
10/16/2019 255109 CAPITOL FORESIGHT 105.04
10/16/2019 255110 JOSE PARTIDA 8.22
10/16/2019 255111 AMERICAN FIDELITY ASSURANCE COMPANY (FSA)1,387.62
10/16/2019 255112 CITY OF SAN BERNARDINO, PUBLIC WORKS DEPT 2,804.90
PAYMENT REGISTER
OCTOBER 1, 2019 - OCTOBER 31, 2019 Page 2 of 7
PAYMENT DATE NUMBER VENDOR NAME AMOUNT
10/16/2019 255113 COUNTY OF SAN BERNARDINO/TAX COLLECTOR 873.86
10/16/2019 255114 DEPARTMENT OF JUSTICE 25.00
10/16/2019 255115 ENGINEERING SOLUNTIONS SERVICES, INC 4,053.00
10/16/2019 255116 FLEET MANAGEMENT DEPARTMENT 808.36
10/16/2019 255117 HIGHLAND COMMUNITY NEWS 2,131.50
10/16/2019 255118 HONEYWELL BUILDING SOLUTIONS 17,580.45
10/16/2019 255119 INLAND WATER WORKS SUPPLY CO 2,363.54
10/16/2019 255120 K & L HARDWARE 28.79
10/16/2019 255121 MCCROMETER INC 11,436.59
10/16/2019 255122 SAN BERNARDINO MUNICIPAL WATER DEPARTMENT 733,203.85
10/16/2019 255123 SERGIO D. FIERRO 1,500.00
10/16/2019 255124 SOUTHERN CALIFORNIA EDISON COMPANY 200,259.99
10/16/2019 255125 TYLER TECHNOLOGIES, INC 3,875.00
10/16/2019 255126 U.S. BANCORP SERVICE CENTER 18,346.92
10/16/2019 255131 UNIFIRST CORPORATION 388.59
10/16/2019 255132 UNITED OF OMAHA LIFE INSURANCE COMPANY 6,040.01
10/23/2019 255134 EMMA GARCIA 35.34
10/23/2019 255135 VALENTIN GONZALEZ 34.70
10/23/2019 255136 ROSA I GONZALEZ 59.29
10/23/2019 255137 OPENDOOR LABS, INC.86.24
10/23/2019 255138 DIANA M ARCE-LEPE 116.55
10/23/2019 255139 STEVEN M CHANG 150.00
10/23/2019 255140 ANAERGIA TECHNOLOGIES LLC 2,067,964.75
10/23/2019 255141 ANTHESIS 3,971.75
10/23/2019 255142 ANTHONY POOL SERVICE, JAMES ANTHONY LOGSDON 247.50
10/23/2019 255143 APPLEONE EMPLOYMENT SERVICE 1,427.58
10/23/2019 255144 AT&T 52.69
10/23/2019 255145 BURGESS MOVING & STORAGE 1,357.90
10/23/2019 255146 DENTAL HEALTH SERVICES 320.40
10/23/2019 255147 DONEGAN TREE SERVICE 4,850.00
10/23/2019 255148 FEDERAL EXPRESS CORPORATION 50.53
10/23/2019 255149 HUB CONSTRUCTION SPECIALTIES 235.38
10/23/2019 255150 INLAND WATER WORKS SUPPLY CO 1,592.72
10/23/2019 255151 K & L HARDWARE 10.75
10/23/2019 255152 KELLY ASSOCIATES MANAGEMENT GROUP LLC 5,133.13
10/23/2019 255153 KONICA MINOLTA 802.01
10/23/2019 255154 LIEBERT CASSIDY WHITMORE LCW 650.50
10/23/2019 255155 METROPOLITAN LIFE INS CO 115.80
10/23/2019 255156 MOBILE OCCUPATIONAL SERVICES, INC 343.00
10/23/2019 255157 NASSAU LIFE INSURANCE COMPANY 66.74
10/23/2019 255158 PETAS CAR CARE- KEVIN KOHRELL 688.01
10/23/2019 255159 PETTY CASH 99.60
10/23/2019 255160 SAN BERNARDINO COUNTY FIRE PROTECTION DISTRICT 874.00
10/23/2019 255161 SOUTHERN CALIFORNIA EDISON COMPANY 10,864.90
10/23/2019 255162 STAPLES BUSINESS ADVANTAGE 1,007.29
10/23/2019 255163 TYLER TECHNOLOGIES, INC 440.00
10/23/2019 255164 UNIFIRST CORPORATION 440.63
10/23/2019 255165 UNITED TOWING SERVICE, INC 200.00
10/24/2019 255166 WILLIAM CLARK 6.96
10/24/2019 255167 OPENDOOR LABS INC 83.36
10/30/2019 255168 AMERICAN FIDELITY ASSURANCE COMPANY (FSA)1,387.62
10/30/2019 255169 APPLEONE EMPLOYMENT SERVICE 659.15
10/30/2019 255170 CHEM-TECH INTERNATIONAL INC 2,877.00
PAYMENT REGISTER
OCTOBER 1, 2019 - OCTOBER 31, 2019 Page 3 of 7
PAYMENT DATE NUMBER VENDOR NAME AMOUNT
10/30/2019 255171 COUNTY OF SAN BERNARDINO, DEPT OF PUBLIC WORKS 284.00
10/30/2019 255172 EXPERIAN 282.52
10/30/2019 255173 FULL TRAFFIC MAINTENANCE, INC 183.50
10/30/2019 255174 HATFIELD BUICK 68.15
10/30/2019 255175 IB CONSULTING, LLC 6,303.80
10/30/2019 255176 INLAND LIGHTING SUPPLIES, INC 1,400.75
10/30/2019 255177 INLAND WATER WORKS SUPPLY CO 2,402.51
10/30/2019 255178 K & L HARDWARE 54.82
10/30/2019 255179 SO CAL GAS 27.67
10/30/2019 255180 TRUSSELL TECHNOLOGIES.INC 6,837.75
10/30/2019 255181 UNIFIRST CORPORATION 446.82
10/30/2019 255182 UNITED SITE SERVICES OF CALIFORNIA, INC 292.06
10/30/2019 255183 VERIZON 1,279.92
BANK DRAFTS
10/1/2019 DFT0003503 CALPERS/ MEDICAL 82,673.37
10/1/2019 DFT0003504 CALPERS/ RETIREMENT 40,457.90
10/2/2019 DFT0003509 STATE DISBURSEMENT UNIT 2,678.62
10/3/2019 DFT0003514 MERCHANT BANKCD 333.14
10/4/2019 DFT0003501 CA SDI Tax 1,892.63
10/4/2019 DFT0003502 CALPERS/ DEFERRED COMPENSATION 18,324.21
10/4/2019 DFT0003505 Federal Payroll Tax 25,157.35
10/4/2019 DFT0003506 Medicare 6,888.00
10/4/2019 DFT0003507 Social Security 378.06
10/4/2019 DFT0003508 State Payroll Tax 9,559.31
10/10/2019 DFT0003513 FORTE, ACH DIRECT INC, ACH FEES 4,624.47
10/10/2019 DFT0003515 PayNearMe, Inc.429.84
10/10/2019 DFT0003516 TRANSFIRST DISCOUNT 15,303.55
10/11/2019 DFT0003511 CA SDI Tax 12.13
10/11/2019 DFT0003512 Medicare 35.18
10/16/2019 DFT0003524 STATE DISBURSEMENT UNIT 2,678.62
10/16/2019 DFT0003526 PayNearMe, Inc.193.03
10/18/2019 DFT0003518 CA SDI Tax 2,081.34
10/18/2019 DFT0003519 CALPERS/ DEFERRED COMPENSATION 18,181.45
10/18/2019 DFT0003520 CALPERS/ RETIREMENT 39,729.24
10/18/2019 DFT0003521 Federal Payroll Tax 28,054.52
10/18/2019 DFT0003522 Medicare 7,732.28
10/18/2019 DFT0003523 Social Security 1,248.22
10/18/2019 DFT0003525 State Payroll Tax 10,429.43
10/18/2019 DFT0003527 AMERICAN FIDELITY ASSURANCE COMPANY 1,859.88
10/23/2019 DFT0003528 PayNearMe, Inc.278.60
10/23/2019 DFT0003529 VERIFONE INC 22.00
10/24/2019 DFT0003539 CBB 2,322.71
10/30/2019 DFT0003540 PayNearMe, Inc.200.99
10/31/2019 DFT0003541 PayNearMe, Inc.35.82
ACH PAYMENTS
10/2/2019 10006465 ACWA, ASSOC OF CALIF WATER AGENCIES 290.00
10/2/2019 10006466 AIRGAS, USA LLC 338.95
10/2/2019 10006467 ALLEN WILLIAMS 601.32
10/2/2019 10006468 ARCADIS U.S., INC 31,915.00
10/2/2019 10006469 B&A BLAIS & ASSOCIATES INC 1,752.83
10/2/2019 10006470 BARRY'S SECURITY SERVICES, INC 1,866.08
PAYMENT REGISTER
OCTOBER 1, 2019 - OCTOBER 31, 2019 Page 4 of 7
PAYMENT DATE NUMBER VENDOR NAME AMOUNT
10/2/2019 10006471 CAROL CALES 503.05
10/2/2019 10006472 CIVICPLUS -ICON ENTERPRISES, INC 1,823.26
10/2/2019 10006473 CLEARFLY COMMUNATIONS 1,359.87
10/2/2019 10006474 COMPUTERIZED EMBROIDERY COMPANY, INC 463.33
10/2/2019 10006475 DANIEL DAVIS 501.20
10/2/2019 10006476 DAVID HERNANDEZ 391.92
10/2/2019 10006477 DIMENSION DATA NORTH AMERICA 24,575.29
10/2/2019 10006478 ELISEO OCHOA 599.83
10/2/2019 10006479 EVWD EMPLOYEES EVENTS ASSOC 402.42
10/2/2019 10006480 EXCEL LANDSCAPE, ICN 477.54
10/2/2019 10006481 GARY STURDIVAN 609.28
10/2/2019 10006482 GERALD SIEVERS 609.28
10/2/2019 10006483 GOLDEN STATE LABOR COMPLIANCE, LLC 4,750.00
10/2/2019 10006484 GORDON GRANT 523.40
10/2/2019 10006485 GROUP DELTA CONSULTANTS, INC 36,514.72
10/2/2019 10006486 HAAKER EQUIPMENT COMPANY & TOTAL CLEAN 1,064.01
10/2/2019 10006487 JOSE MILLAN 120.00
10/2/2019 10006488 LEGEND PUMP AND WELL 1,127.00
10/2/2019 10006489 LINCOLN NATIONAL LIFE INS CO.2,061.98
10/2/2019 10006490 MANAGED MOBILE, INC.3,363.90
10/2/2019 10006491 MCCRAY ENTERPRISES 1,072.81
10/2/2019 10006492 MCMASTER-CARR 261.50
10/2/2019 10006493 MERLIN JOHNSON CONSTRUCTION 53,587.94
10/2/2019 10006494 MICHAEL HENDERSON 594.16
10/2/2019 10006495 MINUTEMAN PRESS OF RANCHO CUCAMONGA 2,060.48
10/2/2019 10006496 PATTON'S SALES CORP 187.26
10/2/2019 10006497 QUINN COMPANY 905.92
10/2/2019 10006498 REBECCA KASTEN 533.61
10/2/2019 10006499 SUEZ WTS ANALYTICAL INSTRUMENTS, INC 6,086.00
10/2/2019 10006500 VULCAN MATERIALS CO/ CALMAT CO 3,794.03
10/9/2019 10006501 ACWA, ASSOC OF CALIF WATER AGENCIES 26,015.00
10/9/2019 10006502 ADS LLC 1,600.00
10/9/2019 10006503 ANTHONY'S IRRIGATION 17,035.00
10/9/2019 10006504 APPLIED MAINTENANCE SUPPLIES & SOLUTIONS LLC 1,634.51
10/9/2019 10006505 ASBCSD 70.00
10/9/2019 10006506 BARRY'S SECURITY SERVICES, INC 3,702.30
10/9/2019 10006507 CINTAS CORPORATION (FIRST AID)413.37
10/9/2019 10006508 CLARK PEST CONTROL 40.00
10/9/2019 10006509 CLINICAL LAB OF S B 5,308.75
10/9/2019 10006510 COAST FITNESS REPAIR SHOP 250.00
10/9/2019 10006511 CORELOGIC SOLUTIONS INC.360.50
10/9/2019 10006512 EXCEL LANDSCAPE, ICN 13,550.00
10/9/2019 10006513 EZEQUIEL ELECTRIC, INC.1,064.00
10/9/2019 10006514 FERGUSON ENTERPRISES, INC.31,973.44
10/9/2019 10006515 FMB TRUCK OUTFITTERS, INC 290.71
10/9/2019 10006516 GENESIS INDUSTRIAL SUPPLY, INC 460.62
10/9/2019 10006517 HDR ENGINEERING, INC.2,250.75
10/9/2019 10006518 JASON WOLF 650.00
10/9/2019 10006519 JC LAW FIRM 10,410.00
10/9/2019 10006520 JOSE MILLAN 270.00
10/9/2019 10006521 MANAGED HEALTH NETWORK 238.56
10/9/2019 10006522 MCMASTER-CARR 19.82
10/9/2019 10006523 MIKE J. ROQUET CONSTRUCTION INC 37,249.05
PAYMENT REGISTER
OCTOBER 1, 2019 - OCTOBER 31, 2019 Page 5 of 7
PAYMENT DATE NUMBER VENDOR NAME AMOUNT
10/9/2019 10006524 MINUTEMAN PRESS OF RANCHO CUCAMONGA 4,592.75
10/9/2019 10006525 MUSICK, PEELER & GARRETT LLP 924.00
10/9/2019 10006526 PATTON'S SALES CORP 562.46
10/9/2019 10006527 PLUMBERS DEPOT INC.920.90
10/9/2019 10006528 QUINTANA, WATTS & HARTMANN LLC 4,200.00
10/9/2019 10006529 RBC RESOURCES 3,995.00
10/9/2019 10006530 SCN, SECURITY COMMUNICATION NETWORK, INC 105.00
10/9/2019 10006531 SOURCE GRAPHICS 1,650.00
10/9/2019 10006532 STEPHANIE MICHELE GUIDA 787.50
10/9/2019 10006533 SUPERIOR AUTOMOTIVE WAREHOUSE, INC.45.78
10/9/2019 10006534 TROY ALARM, INC.264.00
10/9/2019 10006535 VERIZON WIRELESS 4,816.56
10/9/2019 10006537 VULCAN MATERIALS CO/ CALMAT CO 1,566.13
10/9/2019 10006538 WAXIE SANITARY SUPPLY 309.49
10/9/2019 10006539 ZENON ENVIRONMENTAL CORP.72,631.04
10/16/2019 10006540 AMERICAN RENTALS, INC 130.85
10/16/2019 10006541 CALIFORNIA FUELS & LUBRICANTS 3,742.63
10/16/2019 10006542 CDW GOVERNMENT 948.08
10/16/2019 10006543 COAST FITNESS REPAIR SHOP 125.00
10/16/2019 10006544 DANGELO CO INC 823.39
10/16/2019 10006545 EVWD EMPLOYEES EVENTS ASSOC 447.42
10/16/2019 10006546 FRONTIER COMMUNICATIONS 49.58
10/16/2019 10006547 MANAGED MOBILE, INC.2,257.13
10/16/2019 10006548 MINUTEMAN PRESS OF RANCHO CUCAMONGA 329.78
10/16/2019 10006549 PARKHOUSE TIRE, INC 888.05
10/16/2019 10006550 PLUS 1 PERFORMANCE 774.50
10/16/2019 10006551 SAFETY COMPLIANCE COMPANY 600.00
10/16/2019 10006552 SHRED-IT US JV LLC 128.76
10/16/2019 10006553 SUPERIOR AUTOMOTIVE WAREHOUSE, INC.309.74
10/16/2019 10006554 VULCAN MATERIALS CO/ CALMAT CO 1,379.54
10/16/2019 10006555 WATERTRAX USA INC 15,594.46
10/16/2019 10006556 WAXIE SANITARY SUPPLY 587.40
10/16/2019 10006557 WREGIS 125.00
10/23/2019 10006558 ADCOMP SYSTEMS 319.29
10/23/2019 10006559 ADVANTAGE FLEET WASH, INC 425.00
10/23/2019 10006560 ALLIED REFRIGERATION INC.1,047.60
10/23/2019 10006561 ASBCSD 35.00
10/23/2019 10006562 ASHOK K. DHINGRA, AKD CONSULTING 10,835.94
10/23/2019 10006563 BARRY'S SECURITY SERVICES, INC 1,746.67
10/23/2019 10006564 BOOT BARN, INC 510.58
10/23/2019 10006565 CALIFORNIA SPECIAL DISTRICTS 7,615.00
10/23/2019 10006566 CINTAS CORPORATION (FIRST AID)193.83
10/23/2019 10006567 CLARK PEST CONTROL 25.00
10/23/2019 10006568 ENVIRONMENTAL SCIENCE ASSOCIATES/ESA 475.00
10/23/2019 10006569 EZEQUIEL ELECTRIC, INC.3,011.04
10/23/2019 10006570 FERGUSON ENTERPRISES, INC.998,759.77
10/23/2019 10006571 FRONTIER COMMUNICATIONS 1,201.38
10/23/2019 10006572 HARRINGTON INDUSTRIAL PLASTIC 11,671.84
10/23/2019 10006573 ICMA RETIREMENT CORPORATION 250.00
10/23/2019 10006574 INFOSEND, INC 600.00
10/23/2019 10006575 JOSE MILLAN 2,750.00
10/23/2019 10006576 MANAGED MOBILE, INC.3,517.16
10/23/2019 10006577 MCCRAY ENTERPRISES 1,265.85
PAYMENT REGISTER
OCTOBER 1, 2019 - OCTOBER 31, 2019 Page 6 of 7
PAYMENT DATE NUMBER VENDOR NAME AMOUNT
10/23/2019 10006578 MISCOWATER, TW ASSOCIATES 15,687.25
10/23/2019 10006579 NATIONAL CONSTRUCTION RENTALS 158.49
10/23/2019 10006580 NEOPOST USA INC 407.62
10/23/2019 10006581 ORION SYSTEMS INTEGRATORS LLC 2,000.00
10/23/2019 10006582 PARRON HALL CORPORATION 4,010.60
10/23/2019 10006583 PATTON'S SALES CORP 476.93
10/23/2019 10006584 SDRMA, SPECIAL DISTRICT RISK MGMT 3,897.75
10/23/2019 10006585 SULZER ELECTRO-MECHANICIAL SERVICES (US) INC.2,299.31
10/23/2019 10006586 SUPERIOR AUTOMOTIVE WAREHOUSE, INC.115.77
10/23/2019 10006587 VULCAN MATERIALS CO/ CALMAT CO 2,861.32
10/30/2019 10006588 BARRY'S SECURITY SERVICES, INC 1,738.53
10/30/2019 10006589 DANGELO CO INC 2,654.04
10/30/2019 10006590 EVWD EMPLOYEES EVENTS ASSOC 402.42
10/30/2019 10006591 EZEQUIEL ELECTRIC, INC.1,263.82
10/30/2019 10006592 FLEET SERVICES /COLTON TRUCK 138.85
10/30/2019 10006593 GROUP DELTA CONSULTANTS, INC 35,339.95
10/30/2019 10006594 INFOSEND, INC 76,916.73
10/30/2019 10006595 LEGEND PUMP AND WELL 1,603.50
10/30/2019 10006596 LESLIE'S POOL SUPPLIES, INC.112.21
10/30/2019 10006597 MANAGED MOBILE, INC.1,311.02
10/30/2019 10006598 MCMASTER-CARR 153.52
10/30/2019 10006599 PLUS 1 PERFORMANCE 306.38
10/30/2019 10006600 POWERSTRIDE BATTERY CO.332.55
10/30/2019 10006601 QUINN COMPANY 71,994.91
10/30/2019 10006602 ROUNSVILLE'S AUTO BODY 3,012.74
10/30/2019 10006603 THIRDWAVE CORPORATION 10,900.00
10/30/2019 10006604 WAXIE SANITARY SUPPLY 181.10
10/30/2019 10006605 WORK BOOT WAREHOUSE 274.32
TOTAL 8,546,128.68$
PAYMENT REGISTER
OCTOBER 1, 2019 - OCTOBER 31, 2019 Page 7 of 7
R ecommended b y:
Jo hn Mura
G eneral Manager/C EO
R espec tfully sub mitted:
Brian Tomp kins
C hief F inancial O ffic er
B O AR D AGE N D A S TAF F R E P ORT
Agend a Item #3.c .
Meeting Date: December 11, 2019
C ons ent Item
To: G o verning Board Memb ers
F rom: G eneral Manager/C EO
Subject: F inanc ial S tatements fo r O cto b er 2019
R E C O MME N D AT IO N:
S taff rec o mmends that the Board of Directo rs (Bo ard ) ac cept and file the attac hed financial s tatements as of,
and for the p erio d ended, O cto ber 31, 2019.
B AC KGR O UN D / AN ALYS IS :
Includ ed herewith fo r the Board’s review is a s ummary o f Eas t Valley Water District’s financ ial results , as of
O c tober 31, 2019.
AG E N C Y G O ALS AN D OB J E C T IVE S :
G o al and O bjec tives I I - Maintain a C ommitment to S us tainab ility, Transparenc y, and Ac c o untability
a) P rac tice Trans parent and Ac countab le F is cal Management
R E VIE W B Y O T HE R S :
T his agenda item has been reviewed by the F inanc e Dep artment.
F IS C AL IMPAC T
T here is no fis cal impac t as s o c iated with this agend a item.
ATTACH M E N TS:
Description Type
Octo ber 2019 Financial Statement Monthly Re view Backup Material
Octo ber 2019 Financial Statements Backup Material
FINANCIAL STATEMENTS MONTHLY REVIEW
OCTOBER 31, 2019
page | 1
FINANCIAL STATEMENTS MONTHLY REVIEW
OCTOBER 31, 2019
page | 2
FINANCIAL STATEMENTS MONTHLY REVIEW
OCTOBER 31, 2019
page | 3
FINANCIAL STATEMENTS MONTHLY REVIEW
OCTOBER 31, 2019
page | 4
FINANCIAL STATEMENTS MONTHLY REVIEW
OCTOBER 31, 2019
page | 5
FINANCIAL STATEMENTS MONTHLY REVIEW
OCTOBER 31, 2019
page | 6
FINANCIAL STATEMENTS MONTHLY REVIEW
OCTOBER 31, 2019
page | 7
B O AR D AGE N D A S TAF F R E P ORT
Agenda Item #4.
Meeting Date: December 11, 2019
Dis c ussion Item
To: G o verning Board Memb ers
F rom: G eneral Manager/C EO
Subject: C ons id er Approval o f Bo ard R eo rganization
R E C O MME N D AT IO N:
S taff rec ommend s that the Bo ard o f Direc to rs :
a. Elec t o fficial o ffic ers for the p o s itions of Board P resident and Vice P res id ent
b. Ap p o intment o f G eneral Manager/C EO , C hief F inanc ial O ffic er and Bo ard S ecretary
c . S et the time, d ay and plac e fo r ho ld ing meetings
B AC KGR O UN D / AN ALYS IS :
T he Bo ard of Direc tors cond uc ts their reo rganization pro cess at the first regular meeting in Dec emb er purs uant
to C alifo rnia Water C ode S ectio n 30520.
T he Bo ard reorganization ens ures the efficient management o f the Distric t and reflec ts a d edic ation to the highes t
s tand ard s of integrity and acc o untab ility s o as to continue to earn the trust and confid ence of the public s erved
b y the Dis tric t.
S taff is rec o mmend ing that the Dis tric t c ontinue to ho ld regularly s c hed uled Board meetings at 31111 G reens p o t
R o ad , Highland , C A, on the 2nd and 4th Wed nesday of eac h mo nth.
T he Bo ard will c o nduct c lo sed s es s io n at 4:30 pm and c o mmence the regular board meeting at 5:30 p m. S ho uld
closed s es s io n items req uire more than the allo tted time, the Bo ard will adjo urn to o p en s es sion at 5:30 p m,
cond uc t Dis tric t bus ines s , and then adjourn bac k into c lo s ed session. After c lo s ed s ession, the Bo ard will
reconvene into open s ession and anno unce any actio n taken in the closed ses s ion prior to ad jo urnment of the
meeting.
AG E N C Y G O ALS AN D OB J E C T IVE S :
R ecommended b y:
Jo hn Mura
G eneral Manager/C EO
G o al and O bjec tives I I - Maintain a C ommitment to S us tainab ility, Transparenc y, and Ac c o untability
a) P rac tice Trans parent and Ac countab le F is cal Management
R E VIE W B Y O T HE R S :
T his agenda item has been reviewed by the Ad minis tratio n Dep artment.
F IS C AL IMPAC T
T here is no fis cal impac t as s o c iated with this agend a item.
B O AR D AGE N D A S TAF F R E P ORT
Agenda Item #5.
Meeting Date: December 11, 2019
Dis c ussion Item
To: G o verning Board Memb ers
F rom: G eneral Manager/C EO
Subject: R eview and Ap p ro ve Draft P opular Annual F inancial R eport for Year End ed June 30, 2019
R E C O MME N D AT IO N:
S taff rec o mmends that the Board of Directo rs (Board ) review and ap p ro ve the attached F Y 2018-19 P opular
Annual F inancial R eport (PAF R ).
B AC KGR O UN D / AN ALYS IS :
Attached is the Eas t Valley Water District PAF R for the fis cal year end ed June 30, 2019.
T he PAF R is des igned to be a summarized, us er friend ly vers ion of the Dis tric t’s C o mp rehensive Annual
F inancial R ep o rt (C AF R ), whic h was aud ited and finalized in O c tober. Most financ ial info rmation in the PAF R
is pres ented in grap hic fo rm, and technic al note disc lo s ures are o mitted.
In additio n, as with the Budget and C AF R , the G overnment F inanc e O fficers Assoc iatio n (G F O A) produces
guid elines fo r p ro d ucing an effec tive PAF R , and if an agenc y’s PAF R s ub s tantially meets o r exceeds thos e
guid elines , the G F O A p resents the agenc y with an Award for O uts tand ing Ac hievement in P o p ular Annual
F inancial R epo rting. T he Dis trict received the award for its June 2018 PAF R , and that award ap p ears on page 2
in the c urrent year repo rt. T he District will s ubmit the c urrent year PAF R fo r award cons ideratio n.
S taff recommend s that the Board review the June 30, 2019 PAF R doc ument, and approve it for dis tribution to
Dis tric t ratep ayers .
AG E N C Y G O ALS AN D OB J E C T IVE S :
G o al and O bjec tives I I - Maintain a C ommitment to S us tainab ility, Transparenc y, and Ac c o untability
a) P rac tice Trans parent and Ac countab le F is cal Management
R ecommended b y:
Jo hn Mura
G eneral Manager/C EO
R espec tfully sub mitted:
Brian Tomp kins
C hief F inancial O ffic er
R E VIE W B Y O T HE R S :
T his agenda item has b een reviewed b y the F inance and P ublic Affairs Dep artments and the F inance and
Human R esources C ommittee.
F IS C AL IMPAC T
T here is no fis cal impac t as s o c iated with this agend a item.
ATTACH M E N TS:
Description Type
FY 20 18 -19 Draft PAF R Backup Material
FINANCE EDITION
Popular Annual
HIGHLAND, CALIFORNIA
FINANCIAL REPORT
FISCAL YEAR ENDED JUNE 30, 2019
DRAFT
2
ABOUT THE DISTRICT ..........................................3
Organizational Structure ........................................................3
Transmittal Letter .....................................................................4
Core Values ...............................................................................4
District Vision.............................................................................5
District at a Glance ..................................................................5
District Wide Goals ..................................................................6
Capital Improvement Projects ..............................................7
Sterling Natural Resource Center .......................................8
FINANCIAL PERFORMANCE ...............................9
Revenue and Expenses ..........................................................9
Revenue by Sources .............................................................10
Breakdown of Expenses ........................................................11
Outstanding Long-Term Debt .............................................12
Comparative Net Position .....................................................13
GOVERNING BOARD
OF DIRECTORS
Chairman of the Board
CHRIS CARRILLO
Vice Chairman
DAVID E. SMITH
Governing Board Member
RONALD L. COATS
Governing Board Member
JAMES MORALES, JR.
Governing Board Member
PHILLIP R. GOODRICH
DISTRICT
MANAGEMENT
Chief Financial Officer
BRIAN TOMPKINS
General Manager/CEO
JOHN MURA
District Clerk
JUSTINE HENDRICKSEN
Director of Engineering
& Operations
JEFF NOELTE
Operations Manager
PATRICK MILROY
Director of Strategic Services
KELLY MALLOY
Human Resources &
Risk Safety Manager
KERRIE BRYAN
POPULAR ANNUAL FINANCIAL REPORT2
POPULAR ANNUAL FINANCIAL
REPORTING AWARD
The Government Finance Officers
Association of the United States and
Canada (GFOA) has given an Award for
Outstanding Achievement in Popular
Annual Financial Reporting to East
Valley Water District, California for its
Popular Annual Financial Report (PAFR)
for the fiscal year ended June 30, 2018.
In order to receive this award, a
government unit must publish a
Popular Annual Financial Report,
whose contents conform to program
standards of creativity, presentation,
understandability, and reader appeal.
We believe our current PAFR continues
to conform to program requirements,
and we are submitting it to GFOA to
determine its eligibility for another
Award. We also welcome and
encourage feedback from District
ratepayers to help make this publication
more useful and/or informative.
Contents
3EAST VALLEY WATER DISTRICT
P L U N G E C R E E K
Cook Cre ek
Oak Creek
SAND
CREEK COOK C R E E K
P L U N GECREEK
SAND
CREEK
S A N T A A N A R I V E R
WARM CREEK
T
WIN
CREEK
ELDERCREEK
B L E DSOECREEK
MILL CREEK
C I T Y C R E E K
CITY
C
R
E
E
K
SANTAANA RIVER
S A N T A ANA
RIVER
TWIN
CREEK
210
210
210
About the District
Organizational Structure
East Valley Water District (EVWD) provides water and wastewater services to residents throughout a 30.1
square mile area to over 102,000 people within the cities of Highland and San Bernardino, portions of
unincorporated County of San Bernardino, the San Manuel Band of Mission Indians, and Patton State Hospital.
DISTRICT SERVICE AREA
HIGHLAND
SAN BERNARDINO
SEVENOAKS DAM
Presented to the right
is an overview of the
District’s organizational
structure. The District
employs 67 full-time
positions.
Ratepayers
Governing Board
Engineering
General Manager/
CEO
Chief
Financial Officer
Information
Technology
Customer
ServiceOperations
Water
Maintenance
Meter
Services
Wastewater
Maintenance
Water
Production
Facilities
Maintenance
Water
Treatment
Fleet
Maintenance
Water
Quality
Director of
Engineering &
Operations
General
Administration
Human
Resources
Public Affairs
Legal Counsel
Finance
Conservation
PERSON/POSITION
PROGRAM
FTE: 3
FTE: 1
FTE: 4
FTE: 5
EO: 5
FTE: 5
FTE: 2
FTE: 7
FTE: 2
FTE: 2
FTE: 15
FTE: 6 FTE: 4
FTE: 2 FTE: 2
FTE: 2 FTE: 1
FTE: FULL TIME EMPLOYEES
EO: ELECTED OFFICIALS
Director of
Strategic Services
POPULAR ANNUAL FINANCIAL REPORT4
LEADERSHIP
Motivating a group of people
to act towards achieving a
common goal or destination.
PARTNERSHIP
Developing relationships
between a wide range of
groups and individuals
through collaboration and
shared responsibility.
STEWARDSHIP
Embracing the responsibility
of enhancing and protecting
resources considered worth
caring for and preserving.
core values
As we commemorate 65 years of service to the community, we are pleased to present
East Valley Water District’s (EVWD or District) Popular Annual Financial Report (PAFR) for the fiscal year
ending June 30, 2019. This report summarizes financial information appearing in the 2019 Comprehensive
Annual Financial Report (CAFR) and was created to provide valuable information related to District
finances and the Capital Improvement Projects that support the expansion and improvement of our
community’s distribution system.
The PAFR is unaudited; however, the financial data presented in the PAFR is derived from the audited
CAFR which is consistent with Generally Accepted Accounting Principles also known as GAAP. This
document can also be reviewed on the District’s website at www.eastvalley.org/CAFR2019.
For more detailed information, the District’s Comprehensive Annual Financial Report is available for
interested users at the District Headquarters, 31111 Greenspot Road, Highland, CA 92346. It can also
be viewed on the District’s website at www.eastvalley.org/CAFR. Questions comments and feedback
regarding this report are encouraged, so please do not hesitate to contact Brian Tompkins, Chief Financial
Officer, at finance@eastvalley.org or (909) 381-6463.
On behalf of the District, thank you for the opportunity to serve you.
Respectfully submitted,
John Mura
General Manager/CEO
TRANSMITTAL LETTER
5EAST VALLEY WATER DISTRICT
&Enhance Preserve
THE QUALITY OF LIFE
FOR OUR Community
THROUGH INNOVATIVE LEADERSHIP
&World Class
PUBLIC SERVICE
The District serves a
population of 102,000 214 Miles of
Sewer Main
300 Miles of
Water Main
268 Leaks
Repaired
450 Fire
Hydrants
Flushed
Annually
3,300
Water
Samples
Collected
Annually
15,000,000 average
Gallons of Water Produced Daily28,977,000
Gallons of Potable Water Stored
6,000,000
Gallons of Sewage Conveyed Daily
700
Valves
Exercised
16
Active
Ground
Water
Wells
Established
Square MileService Area
195430.1
15,700 Manual &7,300 AMI Automatic
Meters Read Monthly
District Vision
District at a Glance
Respectfully submitted,
John Mura
General Manager/CEO
POPULAR ANNUAL FINANCIAL REPORT6
As part of the annual budget process, District-wide goals are established by the Governing Board in
order to identify priority programs and projects. More specific program goals were established for each
program consistent with District-wide goals.
The District achieved a number of different accomplishments during Fiscal Year (FY) 2018-19.
As a results-oriented organization, each program has clearly defined goals and objectives.
During this period, there were four priority projects that contributed to achieving not only the
District-wide goals, but also the District-Wide Vision:
• Advanced Metering Infrastructure Installation
• Plant 134 Surface Water Treatment Plant Membrane Replacement
• Wastewater Collection Main Replacement on Modesto Drive and 35th Street
• Warm Creek Facilities’ Relocation
These projects are included in the Five-Year Capital Improvement Program.
CAPITAL IMPROVEMENT PROJECTS
1
4 5
2 3
6
Assess the District’s ability to
increase development
activity and implement action
items as identified
Address challenges and
opportunities related to
North Fork Water Company
Develop a 5-year work
program for Board
consideration
Create a financial plan to reduce
long-term pension liabilities
Research the requirements
and procedures of creating a
non-profit foundation for the
community
Complete the necessary
steps to continue advancement
of the SNRC
district wide goals
7EAST VALLEY WATER DISTRICT
Each year as part of the budget process, the District’s Program Managers and Supervisors compile and
submit a list of capital outlay requests for consideration. Staff reviews and prioritizes the list of equipment
based on a needs assessment and the amount of funding available. Proposed Capital Improvement
Projects for the budgeted fiscal year were submitted by the Engineering, Operations and Maintenance
Programs in accordance with the anticipated needs of the District as outlined in the 2013 Wastewater
Master Plan and 2014 Water Master Plan.
PLANT 134 SURFACE WATER TREATMENT
MEMBRANE REPLACEMENT
PHASE II & III OF ADVANCED METER
INFRASTRUCTURE (AMI) INSTALLATIONS
WASTEWATER COLLECTION MAIN
REPLACEMENT MODESTO & 35TH STREET WARM CREEK FACILITIES RELOCATION
$293,992$1,499,556
$453,728 $289,725
JANUARY 2019
JUNE 2019
JUNE 2019 MAY 2019
PROJECT BENEFITS PROJECT BENEFITS
PROJECT BENEFITS PROJECT BENEFITS
PROJECT COMPLETED
PROJECT COMPLETED
PROJECT COMPLETED PROJECT COMPLETED
TOTAL PROJECT COST
TOTAL PROJECT COST
TOTAL PROJECT COST TOTAL PROJECT COST
- Energy conservation
- Reduced production costs
- Intelligent use of resources
- Reduced carbon footprint
- Provides customers with
near real-time consumption
information
- Faster identification of leaks
- Modernized sewer main lines
- Reduced blockage risk
- Improved service to customers
- Prevented channel contamination
- Partnerships with local agencies
The Surface Water Treatment
Plant, also known as Plant 134,
has five treatment trains that
consist of 180 membrane filters
per train. The manufacturer
of the filters recommends
replacing the filter every 5 to
7 years. In Fiscal Year 2018-19
staff replaced one full train.
The District continues to
replace its aged meters
with new meters equipped
with Advanced Metering
Infrastructure (AMI) technology.
The AMI technology allows
the District to send and
receive water consumption
data in near ‘real-time’. The
completion of Phase II and
III resulted in 4,276 meters
replaced.
This project involved replacing
two sections of undersized
sewer main lines in the City of
San Bernardino. On Modesto
Drive, between 35th and 36th
Streets, the project replaced
760 linear feet of 6-inch
diameter main with 8-inch
diameter main. The second
portion of the project replaced
525 linear feet of 6-inch
diameter main with 8-inch
diameter main on 35th Street,
between Garden Drive and
Conejo Drive.
The relocation of Warm Creek
facilities’ became necessary
when the County of San
Bernardino Flood Control
District needed to make
improvements to the Warm
Creek flood channel. The
project replaced 150 linear
feet of 10-inch clay pipeline
which crossed the flood
channel. Replacement material
included a 10-inch high-density
polyethylene (HDPE) pipeline
reinforced by encasing it with
a 20-inch steel pipeline.
POPULAR ANNUAL FINANCIAL REPORT8POPULAR ANNUAL FINANCIAL REPORT8
OPENING 2021
Currently under construction, the Sterling Natural Resource Center (SNRC)
will treat 8 million gallons of wastewater a day initially, with the ability to
expand to 10 million gallons a day, and recharge it into the local Bunker Hill
Groundwater Basin where it will be stored for use in future drought years.
The facility vision is to construct a location that can produce recycled water,
while creating a community center that will benefit the local residents.
The $182.9 million project is being funded by
a variety of sources including, low-interest
loans, grants, future development fees, and
wastewater service charges.
The District is continuously looking for
additional funding services for the SNRC,
such as grants and low-interest loans.
What is the SNRC?
Funding*
Community Benefits
Funded in
part by:
sterling natural resource center
COMMUNITY
SPACE
EDUCATION
& TRAINING
DROUGHTPROOF
WATER SUPPLY
NEIGHBORHOOD
IMPROVEMENTS
The SNRC’s will provide a
picnic area, demo garden,
walking paths, workshop
space, and a special
events area.
Water treated at the SNRC will
help recharge the local Bunker
Hill Groundwater Basin, where it
will be stored for use in future
drought years.
Hands-on training and career
pathway experiences in
wastewater treatment will be
available to students and
residents.
Improvements to
the surrounding area will
include street paving, water
lines, sidewalks, gutters,
and more.
Start
Local Unwanted
Food Waste
Material Remaining
After Wastewater
Treatment
Co-Digestion of
Waste MaterialRenewable
Electricity
3 Megawatts of Renewable Electricity
SNRC
GOVERNOR GAVIN NEWSOM Cap and TradeDollars at Work
9EAST VALLEY WATER DISTRICT
*Funding for this Sterling Natural Resource Center project has been provided in full or in part by the Proposition 1 - the Water Quality, Supply, and
Infrastructure Improvement Act of 2014 and the Clean Water State Revolving Fund through an agreement with the State Water Resources Control Board.
California’s Clean Water State Revolving Fund is capitalized through a variety of funding sources, including grants from the United States Environmental
Protection Agency and state bond proceeds.
The Urban Greening Program is part of California Climate Investments, a statewide program that puts billions of cap-and-trade dollars to work reducing
greenhouse gas emissions, strengthening the economy and improving public health and the environment—particularly in disadvantaged communities.
The cap-and-trade program also creates a financial incentive for industries to invest in clean technologies and develop innovative ways to reduce pollution.
California Climate Investment projects include affordable housing, renewable energy, public transportation, zero-emission vehicles, environmental
restoration, more sustainable agriculture, recycling and much more. At least 35 percent of these investments are made in disadvantaged and low-income
communities. For more information, visit www.caclimateinvestments.ca.gov.
Co-Digestion Technology
How Co-Digest
i
o
n
Works
eastvalley.org/snrc |@eastvalleywaterdistrict |@eastvalleywaterdistrict@eastvalleywater |
9EAST VALLEY WATER DISTRICT
Making every source a resource, the
SNRC will use state-of-the-art co-digester
technology, to give local unwanted food
waste a new purpose. Digesters will combine
high-grade food waste with the material left
behind during the treatment of wastewater
to produce 3 megawatts of electricity.
This enhancement represents a significant
improvement to the project by allowing
the SNRC to produce enough renewable
electricity to meet the facility’s energy needs,
with additional electricity transferred onto
the energy grid.
adding a new Resource
COMMUNITY
SPACE
EDUCATION
& TRAINING
DROUGHTPROOF
WATER SUPPLY
NEIGHBORHOOD
IMPROVEMENTS
The SNRC’s will provide a
picnic area, demo garden,
walking paths, workshop
space, and a special
events area.
Water treated at the SNRC will
help recharge the local Bunker
Hill Groundwater Basin, where it
will be stored for use in future
drought years.
Hands-on training and career
pathway experiences in
wastewater treatment will be
available to students and
residents.
Improvements to
the surrounding area will
include street paving, water
lines, sidewalks, gutters,
and more.
Start
Local Unwanted
Food Waste
Material Remaining
After Wastewater
Treatment
Co-Digestion of
Waste MaterialRenewable
Electricity
3 Megawatts of Renewable Electricity
SNRC
This is the equivalent amount of electricity needed to power about 1,950 homes.
POPULAR ANNUAL FINANCIAL REPORT10
Since its establishment in 1954, East Valley Water District has embraced the responsibility to serve the
public by going beyond the duty of providing a reliable water service. To truly make an impact on the lives
of customers, the District incorporated local partnerships, active involvement, and special services to its
community outreach efforts. Through these ongoing efforts, the District is able to make a positive impact
and enhance the quality of life of residents of all ages.
community involvement
WORKING TOGETHER FOR CONSERVATION
Striving to be a community partner and assist residents with their
conservation efforts, East Valley Water District hosted two free
high-efficiency toilet distribution events where a combined total of 486
toilets were distributed. By helping the community replace their inefficient
or leaky toilets, residents are able to reduce their consumption and
possibly lower their monthly water bill.
ADOPTING FAMILIES FOR THE HOLIDAYS
Hoping to bring holiday cheer to local families in need, the East Valley
Water District Employee Events Assosication identified four families that
could use some assistance during the holidays. Working together, staff
collected grocery store gift cards, clothing, blankets, and toys for the little
ones. Adding an extra holiday touch, staff wrapped the items so that the
families would have a special gift to unwrap.
SUPPORTING LOCAL NON-PROFITS WITH THEIR MISSION
East Valley Water District is proud to support local non-profits with
fulfilling their mission through its Surplus Vehicle Donation Program.
Through the program, the District donates fully functional vehicles to
organizations that provide valuable services to the community. Most
recently, the District donated a vehicle to the Highlanders Boxing Club
and New Life Foursquare Church to assist them with transporting seniors
and youth to and from their recreational programs.
11EAST VALLEY WATER DISTRICT
Revenue and Expenses
Providing safe drinking water to over 102,000 customers every day is the District’s top priority and also one
of its most significant expenses. The graphs below represent the District’s combined revenue and expenses
for FY 2018-19. For comparison purposes, FY 2016-17 and FY 2017-18 revenue and expenses have also been
included.
Please refer to the District’s CAFR for a comprehensive breakdown of expenses which includes the
availability of additional details.
HOW IS REVENUE MANAGED?
The District utilizes revenue to fund daily operations,
repay loans, bonds, and interest. Remaining revenue
is invested back into capital improvement projects
to help maintain and improve the District’s system
health so that EVWD may continue taking steps
to support the Vision Statement of providing world
class public service.
Revenue also provides funding for conservation and
rebate programs, which empowers customers to be
efficient water users and encourages water savings
indoors and out. Excess net revenue after covering
expenses and payments is placed in Replacement
Reserves, the District’s account set aside to meet
unforseen costs.
FINANCIAL PERFORMANCE
FY 2018-19 FY 2016-17FY 2017-18FY 2018-19 FY 2016-17FY 2017-18
REVENUE EXPENSES
$41.50
MILLION $41.29
MILLION 40.37
MILLION $37.58
MILLION
$37.92
MILLION $35.69
MILLION
operating operating
non-operating non-operating
contributions special items
POPULAR ANNUAL FINANCIAL REPORT12
REVENUE BY SOURCES
Revenue is used to fund day-to-day operation of the District.
East Valley Water District receives 97 percent of its revenue from user rates and fees; the District receives no
increment from property or sales taxes. Rates and fees are reviewed on 3 to 5 year cycles and are adjusted
as necessary to cover the costs of providing services to ratepayers.
Note: The District’s
water sales and
meter charge revenue
is expected to
decrease through FY
2019-20. Due to rate
increases, residents
tend to reduce their
water usage.
Additional information
regarding the
approved rates can
be found at
eastvalley.org/rates.
REVENUE HISTORY & FORECAST (IN MILLIONS)
Water sales are based on
the volume of water used
by a customer during the
monthly billing period.
Meter charges are fixed
monthly charges assessed to
customers based on the size of
the service connection to their
property.
Wastewater collection
charges are 1) fixed monthly
charges for single family
residences, and 2) a
combination of fixed and
volumetric charges for
commercial and multi-family
customers.
Wastewater treatment rates
are established by, and
revenue remitted to, the City
of San Bernardino Municipal
Water Department, which is
currently contracted to treat
all wastewater generated by
District customers.
Other charges are assessed according to an adopted fee schedule, but are only charged to users who
request, or require, use of District resources beyond the scope of delivering normal water and wastewater
services.
40%
WATER SALES
23%
METER CHARGES
12%
WASTEWATER
COLLECTION
22%
WASTEWATER
TREATMENT
3%
Other Charges
FISCAL YEAR 2018-19 RATE REVENUE
24.9
5.0
10.0
15.0
20.0
25.0
30.0
FY 2015-16
ACTUAL
FY 2016-17
ACTUAL
FY 2017-18
ACTUAL
FY 2018-19
ACTUAL
FY 2019-20
PROJECTED
FY 2020-21
PROJECTED
Water Revenue
Wastewater Revenue
12.8 13.4 13.4
25.5
24.5
26.9 26.9
13.3
13.8
25.4
13.6
13EAST VALLEY WATER DISTRICT
BREAKDOWN OF EXPENSES
Expenses are based on the cost to provide water to meet customer demand and to collect and treat
wastewater from customer residences or places of business. The District strives to provide safe and
reliable water delivery services. Despite the severity of the recent drought, the District has put forth
significant effort to overcome the challenges of maintaining a fiscally sustainable and operationally
dependable organization.
EXPLANATION OF EXPENSES
Source of Supply - Expenses related to the extraction of
groundwater, and for procuring water from the Santa Ana
River or State Water Project when supply is available.
Pumping - Expenses related to moving water throughout the
District’s water distribution system.
Water Treatment - Expenses related to the treatment of
water.
Transmission and Distribution - Expenses for transmitting
water to treatment plants and storage reservoirs for
distribution to commercial and residential customers.
Customer Accounts - Expenses related to the service of
customer accounts including, postage, telephone, printing
and publishing, and billing services.
Wastewater Treatment - Expenses related to the contracted
service currently provided by the City of San Bernardino
Municipal Water Department.
Wastewater Collection - Expenses for the operation and
maintenance of the District’s system of wastewater collection
pipelines.
Administrative and General - Expenses related to the
administration of District operations. For example, employee
compensation, benefits, conservation rebates, office supplies,
banking services, materials and supplies, utilities, fuel,
permits, insurance claims, legal services, and printing and
publishing.
Depreciation - Expenses related to the use of capital assets
over time.
Other Expense - Expenses not related to the District’s current
cost of utility service delivery.
Special Items - The write-off for feasibility studies and other
preliminary costs related to projects that were not approved
for construction.
Operating expenses are identified and
accounted for at the department level.
24.95.010.015.020.025.030.0 FY 2015-16ACTUAL FY 2016-17ACTUAL FY 2017-18ACTUAL FY 2018-19ACTUAL FY 2019-20PROJECTED FY 2020-21PROJECTEDWater RevenueWastewater Revenue12.8 13.4 13.4 25.524.5 26.9 26.9 13.313.8 25.413.6
8¢
2¢
2¢
7¢
5¢
23¢
2¢
29¢
18¢
4¢
The graph on the left identifies how
every dollar spent is allocated to
cover expenses (in cents).
Source of Supply
Pumping
Water Treatment
Transmission & Distribution
Customer Accounts
WastewaterTreatment
Water Collection
Adminstrative & General
Depreciation
Other Expenses
EXPENSES
POPULAR ANNUAL FINANCIAL REPORT14
OUTSTANDING LONG-TERM DEBT
Much like how a mortgage is financed to spread costs over 30 years, East Valley Water District has
incurred debt to fund large capital projects. The District has adopted a Debt Management Policy to
clearly state that long-term borrowing can only be used for Capital Improvement Projects that cannot be
funded from current revenues.
Similar to an individual’s credit score, public agencies have a bond rating used by investors to determine
risk. The District has a bond rating of AA- by both the Fitch and the Standard and Poor’s rating services.
This is considered a high quality investment grade.
EXPLANATION OF DEBT (IN MILLIONS)
East Valley Water District’s long-term debt
consists of bonds, loans and installment purchases.
State Department of
Water Resources Loans -
Funded the improvement
and expansion of the
District’s surface water
treatment plant.
2013 Bonds - Financed the
construction of the District’s
new administration and
operations headquarters
designed to serve as a
resource for the community.
SBVMWD Loan - Agreement with the
San Bernardino Valley Municipal Water
District for the construction, financing,
and maintenance of a City Creek Turnout
and Plant 134 Hydroelectric Station. The
station provides the District with direct
access to State Project Water, to be used
for the surface water treatment plant.
2010 Bonds - Issued to
refinance all previous
outstanding long-term
debt and to provide $16
million for water quality
improvement projects.
Sterling Natural Resource
Center Loan - Funded the
design and construction of
the District’s water recycling
facility that will capture and
treat District wastewater
flows. Recycled water will be
recharged to the Bunker Hill
Groundwater basin.
US Bank Loan - Issued for
the purchase and installation
of energy conservation
equipment at several of the
District’s water production
facilities.
$23.2
$12.1$6.5
$25.5
$2.1
$3.0
15EAST VALLEY WATER DISTRICT
2 YEAR COMPARATIVE NET POSITION (IN MILLIONS)
As an infrastructure based organization, the District is heavily invested in capital investments to maintain
and improve its water and wastewater system. Comparative net position offers perspective of the District’s
assets, liabilities, and equity. The information presented below applies to fiscal years ended June 30, 2019
and 2018.
EXPLANATION OF ASSETS EXPLANATION OF LIABILITIES
Current Assets - Cash and cash equivalents, customer utility
receivables, inventory, prepaid expenses, and other liquid
assets that can be readily converted to cash.
Restricted Assets - Cash equivalents, grants and bonds
restricted for a specific purpose and therefore not readily
available to use.
Other Assets - Special Assessments receivable from certain
property owners for system improvements that benefit only
their properties.
Capital Assets - Any land, building, equipment, vehicles,
inventory, treatment plants, pipeline, and water distribution
systems owned by the District.
Deferred Outflow of Resources - Use of net assets attributed
to future reporting periods, such as prepaid items and deferred
charges.
Current Liabilities - Present financial obligations including,
payments to vendors, payroll, and employee benefits.
Non-Current Liabilities - Long-term financial obligations
including payments for loans, bonds, and employee retirement
benefits.
Deferred Inflow of Resources - Receipt of net assets attributed
to future reporting periods, such as deferred revenue and
advance collections.
Equity (Net Position) - Represents the District’s fiscal position
after assets, liabilities, deferred outflow, and deferred inflow
have been balanced.
$3.6
$4.5
$38.6
$24
$8.2
$6.8
$0.3
$0.4
$169.7
$155.1
$119.4
$123.2
$63.4
$.70
$7.4
$85
$0.6
$11.5
total assets
total assets
$220.4 million
$190.8 million
$220.4 million
$190.8 million
liabilities & equity
liabilities & equity
Current Assets
Restricted Assets
Other Assets
Capital Assets
Deferred Outflow of Resources
Current Liabilities
Non-Current Liabilities
Net Position
Deffered Inflow of Resources
ASSETS
LIABILITIES
NET POSITION 2019
NET POSITION 2018
DISTRICT HEADQUARTERS
31111 Greenspot Road, Highland, CA 92346
(909) 889-9501 www.eastvalley.org
DISTRICT BOARD MEETINGS
Second and fourth Wednesday of each month
District Headquarters Board Room, 5:30pm
SAFE RELIABLE WATER &
WASTEWATER SERVICE PROVIDER
East Valley Water District was formed in 1954 and provides water
and wastewater services to over 102,000 residents within the cities
of Highland and San Bernardino, and portions of San Bernardino
County. EVWD operates under the direction of a 5-member elected
Board.
OFFICE HOURS
Monday – Thursday 8:00am – 5:00pm
2nd and 4th Tuesday 9:00am – 5:00pm
Friday 7:30am – 4:30pm
CUSTOMER SERVICE & AFTER-HOURS
EMERGENCY SERVICE
(909) 889-9501
RESOLUTION 2019.20
A RESOLUTION OF THE BOARD OF DIRECTORS OF
THE EAST VALLEY WATER DISTRICT
IN RECOGNITION OF
DOUGLAS D. HEADRICK’S EXEMPLARY PUBLIC SERVICE AND
RETIREMENT FROM SAN BERNADINO VALLEY MUNICIPAL WATER DISTRICT
BE IT HEREBY RESOLVED, by the Board of Directors of the East Valley Water District as
follows:
WHEREAS, DOUGLAS D. HEADRICK was employed by the San Bernardino Valley
Municipal Water District since October 2006, and
WHEREAS, in those thirteen years, performed in an exemplary and honorable capacity in the
positions of Deputy General Manager, and General Manager, and
WHEREAS, was dedicated and displayed a high sense of duty, leadership, and stewardship in the
performance of his duties which enhanced the water quality and operations throughout the Valley District
service area, and
WHEREAS, in serving the Valley District, with his extensive knowledge and commitment,
enhanced interagency relationships and contributed greatly to successful regional collaborative projects
including the Sterling Natural Resource Center.
NOW, THEREFORE, BE IT RESOLVED, that the Board of Directors of the East Valley
Water District, and each of them on behalf of the Board, staff, and citizens of the District, hereby express
their gratitude and sincere appreciation for his public service;
BE IT FURTHER RESOLVED, that this Resolution be placed in the minutes of the East
Valley Water District and the original of this Resolution be signed by all members of the Board of
Directors and presented to Douglas D. Headrick, after being suitably framed.
DATED: December 11, 2019
________________________________ ________________________________
CHRIS CARRILLO DAVID E. SMITH
Chairman of the Board Vice Chairman of the Board
________________________________ ________________________________
JAMES MORALES, JR. RONALD L. COATS
Governing Board Member Governing Board Member
________________________________ Attest: ________________________________
PHILLIP R. GOODRICH JOHN MURA
Governing Board Member General Manager/Board Secretary
B O AR D AGE N D A S TAF F R E P ORT
Agenda Item #7.
Meeting Date: December 11, 2019
P ublic Hearing
To: G o verning Board Memb ers
F rom: G eneral Manager/C EO
Subject: C ons id er Adoptio n of R es o lution 2019.18, Disc o ntinuatio n o f R es id ential Water S ervic e P olic y,
and O rd inanc e 397
R E C O MME N D AT IO N:
S taff rec o mmends that the Board of Directo rs (Board ) p as s R esolution 2019.18 ad o p ting a written P olic y on
Disc o ntinuatio n of R es id ential Water S ervic e in ac cordanc e with S enate Bill 998 (S B 998) requirements and
adopt O rdinanc e 397 to reflec t changes to rules and regulatio ns governing water service.
B AC KGR O UN D / AN ALYS IS :
S B 998 provid es rules and p ro c ed ures fo r urban and community water s ys tems and urb an water s uppliers to
fo llo w b efo re they s hut o ff residential water s ervic e. R es id ential water servic e inc lud es service to a residential
connec tion to a s ingle-family home, multi-family ho mes, mo bile ho mes inc luding thos e in mo b ile ho me p arks and
farmworker hous ing (Health & S afety C ode, S ectio n 116902(c)).
Eas t Valley Water District (Dis trict) is an urb an water s upplier, per Water C o d e s ectio n 10617, and therefore
must c o mp ly with S B 998 by F ebruary 1, 2020. ln light o f S B 998, the Dis tric t will need to extend the numb er of
d ays befo re it s huts off s ervic e to 60 d ays and will also need to make s ure no tic es to cus tomers inc lude
information required by S B 998. Written no tices mus t b e in English and the languages listed in C ivil C ode
s ectio n 1632 (S panish, C hines e, Tagalog, Vietnamese, Ko rean, and any other language s p o ken b y at least 10
p ercent o f the servic e area).
In ad d ition, the new regulatio n related to residential water s ervic e limits the amount that c an b e charged to lo w
inc o me cus tomers for rec o nnec tions after s ervice has been d is c o ntinued fo r non-p ayment. T he Dis tric t’s fees
will als o be adjus ted to c o mp ly with S B 998 as follows :
F inally, new disc lo s ure req uirements inc lude po s ting the numb er o f annual d is continuations o f res id ential servic e
fo r failure to p ay o n the Dis tric t website and reporting the s ame info rmation to the C alifo rnia S tate Water
R es o urc es C o ntro l Board.
R ecommended b y:
Jo hn Mura
G eneral Manager/C EO
R espec tfully sub mitted:
Brian Tomp kins
C hief F inancial O ffic er
S taff rec ommends that the Board take the follo wing ac tions :
P ass R es o lutio n 2019.18 adopting the attac hed P o licy on Disc o ntinuatio n o f R es idential Water S ervic e,
with an effec tive d ate o f F eb ruary 1, 2020.
Ad opt O rdinanc e 397 whic h reflects c hanges in ac cordanc e with the Dis tric t's P olicy for Dis c ontinuatio n
o f R es id ential Water S ervic e.
AG E N C Y G O ALS AN D OB J E C T IVE S :
G o al and O bjec tives I I - Maintain a C ommitment to S us tainab ility, Transparenc y, and Ac c o untability
a) P rac tice Trans parent and Ac countab le F is cal Management
R E VIE W B Y O T HE R S :
T his agenda item has b een reviewed b y the F inance and C us tomer S ervic e Dep artments , Executive
Management, F inance and Human R es o urc e C o mmittee, and Legal C o uns el.
F IS C AL IMPAC T
S taff estimates that the Dis tric t will need to s end out an add itional 500 notic es p er month at a cost o f
approximately $1 per no tic e for an annual ad d ed c o s t o f $6,000.
ATTACH M E N TS:
Description Type
P resentation P resentation
Resolution 2019.18 Resolutio n Letter
Exhibit A - P olicy Exhibit
Ordinanc e 397 Ordinance
Legislation Backup Material
DISCONTINUATION OF
RESIDENTIAL WATER SERVICE December 11, 2019
OVERVIEW
•Background
•Existing Requirements
•New Requirements –SB 998 Discontinuation
of Residential Water Service
•Example Timeline –Landlord Account
•Implementation Preparedness
2
3
BACKGROUND
•Water Shutoff Protection Act (SB 998)
•Signed into law by Governor Brown
•Only Applies to Residential Customers
•Expands On Requirements In Public Utilities Code
•PUC applies to water, gas and electric utilities
•Codified as §116900 Et. Seq. of The Health and Safety Code
•New rules apply only to water utilities
•Water Agencies Must Comply By February 1, 2020
4
EXISTING REQUIREMENTS
Public Utilities Code §60370 et. Seq.
•Districts providing utility services must provide a 10 days notice prior to disconnection for
non-payment
•Disconnection date must be at least 15 days after the original due date
•Notice Must Include:
•Customer’s name and address
•Past due amount
•Payment due date or payment arrangements is required to avoid disconnection
•Process for initiating a complaint or requesting an investigation
•Process to request amortization of unpaid charges
•Process to obtain information on financial assistance (private, state, and federal)
•Telephone number for additional information or to request payment arrangements
5
EXISTING REQUIREMENTS
Public Utilities Code §60370 et. Seq.
•The District must make reasonable effort to contact an adult living at the premises by
phone or in person at least 48 hours prior to disconnection
•Services Must Not Be Terminated When:
•The District is investigating a bill dispute
•Customer has been granted a payment extension
•Certification from physician that disconnection will be life-threatening
•The customer is unable to pay for service in normal payment period
•The customer is willing to enter a payment arrangement
•District office is closed
6
EXISTING REQUIREMENTS
Public Utilities Code §60370 et. Seq.
•When an utility account is past due and the owner is a Customer of Record:
•District must attempt to notify all users/tenants 10 days in advance before the
disconnection for non-payment
•Notice must inform users that they have right to become customers and take
responsibility of the account
•Subject to users agreement to terms and conditions of service
•Notice Must Be Provided In Languages Listed In Civil Code §1632:
•English
•Spanish
•Chinese
•Tagalog
•Vietnamese
•Korean
7
EXISTING REQUIREMENTS –COLLECTION TIMELINE
Monthly Bill
Delinquent Notice
10 Day
Countdown
8 Days
Disconnection
Final (48 Hr.) Notice
20 Days
5 Days
2 Days
8
NEW REQUIREMENTS
Health & Safety Code §116900 et. Seq.
•An Urban Water Supplier (District) Shall Have A Written Policy On
Discontinuation of Residential Water Service
•Policy Shall Be Available In Languages Listed In CC 1632
•The Policy Must Include:
•A plan for deferred or reduced payments
•Alternative payment schedules
•Mechanism for customer to contest a bill
•A telephone number for customers to call and discuss averting disconnection
•The Policy Must Be Available On The District’s Website
9
NEW REQUIREMENTS
Health & Safety Code §116900 et. Seq.
•Water Service Shall Not Be Discontinued Until Account Is Delinquent For At
Least 60 Days
•District Shall Contact the Customer At Least 7 Days Prior To Disconnection
•In Verbal or Written the District Must:
•Offer to provide copy of the written policy
•Offer to discuss plans to avoid disconnection
•If the customer’s address is different than the service address, a written notice must be
provided to the ‘Occupant’ of the service address.
•A telephone number for customer to call and discuss averting disconnection
•The Policy Must Be Available On The District’s Website
10
NEW REQUIREMENTS
Health & Safety Code §116900 et. Seq.
•For Low Income Ratepayers:
•Set a maximum reconnection fee of $50
•Set a maximum after-hours reconnection fee of $150
•Waive interest on delinquent bills once every 12 months
•Provide Information On How To Restore Service
•Provide The Number of Disconnections On the District’s Website
11
NEW REQUIREMENTS –COLLECTION TIMELINE
Monthly Bill
Delinquent Notice
Disconnection
Final (10 day) Notice
20 days
50 days
10 days
12
TIMELINE FOR SERVICE DISCONNECTION
–LANDLORD ACCOUNT
Day 1
District sends water bill to Customer(s) of Record.
Day 23
Bill becomes Past Due -60 day clock begins.
Day 29 (Delinquent 6 Days)
District sends following month water bill to Customer of
Record.
Day 26 (Delinquent 3 Days)
District sends out Past Due Reminder Notice.
Landlord
Tenant/Occupant
13
TIMELINE FOR SERVICE DISCONNECTION
–LANDLORD ACCOUNT
Day 54 (Delinquent 31 Days)
District sends Past Due Reminder for second month’s
bill. This notice also offers to send Customer of
Record a copy of the District’s policy on
discontinuation of service, and offers to discuss
options to avert disconnection:
•Alternative payment schedule
•Deferral of payment
•Minimum payments
•Amortization of balance
Notice is also sent to the Tenant/Occupant of the
property advising:
•Account is in arrears
•How to become a Customer of Record
Landlord
Tenant/Occupant
14
TIMELINE FOR SERVICE DISCONNECTION
–LANDLORD ACCOUNT
Day 69 (Delinquent 46 Days)
District places courtesy phone call to both Landlord and
Tenant/Occupant advising that services will be
disconnected on a stated date, and once again advises:
•Disconnection Policy may be requested
•Alternative payment schedule
•Tenant/Occupant may become a Customer of
Record
Day 71 (Delinquent 48 Days)
District posts final notice of intent to disconnect service
at property.
Landlord
Tenant/Occupant
15
TIMELINE FOR SERVICE DISCONNECTION
–LANDLORD ACCOUNT
Day 82 (Delinquent 59 Days)
District places second courtesy phone call to both
Landlord and Tenant/Occupant advising that services
will be disconnected on a stated date unless payment
is received
Day 84 (Delinquent 61 Days)
Service disconnected for non-payment.
Service Restoration
•$50 Reconnection fee
•$100 After hour charges, if applicable
Landlord
Tenant/Occupant
16
IMPLEMENTATION PREPAREDNESS
•The Policy Is Complete
•Created with Significant Guidance From Legal Counsel
•Policy Is Being Translated Into the 6 Required Languages
•Notices Have Been Redesigned To Include the Required Information
•Collection Calendar Has Been Adjusted To Include Required Noticing
•The Reconnection Charge Will Be Reduced From $70 to $50 Starting on
January 1, 2020
•The District Will Report Number of Disconnections For Non-payment on its
Website Starting on January 2021
East Valley Water District
Resolution 2019.18
Page 1 of 2
RESOLUTION 2019.18
A RESOLUTION OF THE BOARD OF DIRECTORS
OF THE EAST VALLEY WATER DISTRICT
ESTABLISHING A POLICY FOR THE DISCONTINUATION
OF RESIDENTIAL WATER SERVICE
WHEREAS, East Valley Water District (“District”) is a county water district organized
and operating pursuant to California Water Code section 30000 et seq.;
WHEREAS, on or about September 28, 2018 the governor of the state of California
approved Senate Bill 998 (SB 998) adding chapter 6, commencing with section 116900 of the
Health & Safety Code establishing rules governing the discontinuation of residential water service;
and
WHEREAS, SB 998 requires urban and community water systems such as the District to
adopt a policy setting forth the rules governing the discontinuation of residential water service
which policy is to be effective on and after February 1, 2020; and
WHEREAS, District has created a policy which complies with SB 998, which is attached
hereto as Exhibit “A”.
NOW THEREFORE, BE IT RESOLVED by the Board of Directors of the East Valley
Water District that the policy governing disconnection of residential water service attached to this
Resolution as Exhibit “A” is hereby approved and shall become the official policy of the District.
This Resolution shall take effect as of the 1st day of February 2020.
ADOPTED this 11th day of December 2019.
Ayes:
Noes:
Absent:
Abstain:
Chris Carrillo,
Board President
East Valley Water District
Resolution 2019.18
Page 2 of 2
December 11, 2019
I HEREBY CERTIFY that the foregoing is a full, true and correct copy of Resolution 2019.18
adopted by the Board of Directors of East Valley Water District at its Regular Meeting held
December 11, 2019.
ATTEST:
_____________________________
John Mura,
Secretary, Board of Directors
EXHIBIT A
POLICY ON DISCONTINUATION OF
RESIDENTIAL WATER SERVICE
Adopted by the Board of Directors on
December 11, 2019
Effective February 1, 2020
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1. Application of Policy. This Policy on Discontinuation of Residential Water Service
(this “Policy”) shall apply to all District accounts for residential water service, but shall
not apply to any accounts for non-residential service. To the extent this Policy conflicts
with any other rules, regulations, or policies of the District, this Policy shall control.
2. Contact Information. For questions or assistance regarding a water bill, the District’s
Customer Service staff can be reached at (909) 889-9501. Customers may also visit
the District’s Customer Service desk in person Monday through Thursday, from 8:00
a.m. to 5:00 p.m., on Fridays from 7:30 a.m. to 4:30 p.m., and the 2nd and 4th Tuesday
from 9:00 a.m. to 5: p.m. The District is closed on holidays.
3. Billing Procedures. Water service charges are payable to the District once every
month, or at such other frequency as determined by the Board of Directors from time
to time. All bills for water service are due and payable twenty (20) days after mailing
[or e-mailing] by the District. Any bills not paid within such period are considered
delinquent.
4. Discontinuation of Water Service for Nonpayment. If a bill is delinquent for at least
sixty (60) days, the District may discontinue water service to the service address.
4.1 Written Notice to Customer. The District will provide a mailed notice (Past Due
Reminder) to the customer of record at least twenty-five (25) days before
discontinuation of water service. The notice will contain:
(a) the name and address of the customer;
(b) the amount of the delinquency;
(c) the date by which payment or payment arrangements must be made to
avoid discontinuation of service;
(d) the procedure by which the customer may initiate a complaint or request an
investigation or appeal concerning service or charges;
(e) a description of the procedure by which the customer may request an
alternative payment arrangement, which may include an extension,
amortization, alternative payment schedule, or payment reduction;
(f) the procedure for the customer to obtain information on financial assistance,
if applicable; and
(g) the telephone number where the customer may request a payment
arrangement or receive additional information from the District.
4.2 Written Notice to Occupants or Tenants.
(a) The District will also send a notice to the occupants living at the service
address at least twenty-five (25) days before discontinuation of water
service under the following circumstances:
(i) the District furnishes individually metered service to a single-family
dwelling, multi-unit residential structure, or mobile home park, and the
owner, manager, or operator is the customer of record; or
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(ii) the customer of record’s mailing address is not the same as the service
address. The notice will be addressed to “Occupant,” will contain the
information required in Section 4.1 above, and will inform the
residential occupants that they have the right to become customers of
the District without being required to pay the amount due on the
delinquent account. Terms and conditions for occupants to become
customers of the District are provided in Section 8 below.
(b) If the District furnishes water to residences through a master meter, the
District will make a good faith effort, at least ten (10) days prior to
termination, to notify the residential occupants that the account is in arrears
and the service will be terminated on a date specified in the notice. The
District will provide notice by either:
(i) mailing the notice to each residential unit;
(ii) posting the notice on the door of each residential unit,
(iii) if providing notice to each unit is impracticable or infeasible, posting
two (2) copies of the notice in each accessible common area and at
each point of access to the structure or structures; or
(iv) making some other good faith, reasonable effort to provide written
notice to the occupants. The notice will be addressed to “Occupant,”
will contain the information required in Section 4.1 above, and will
inform the residential occupants that they have the right to become
customers of the District without being required to pay the amount due
on the delinquent account. Terms and conditions for occupants to
become customers of the District are provided in Section 8 below.
4.3 In-Person or Telephonic Notice. The District will also make a reasonable, good
faith effort to contact the customer of record or an adult person living at the
premises of the customer in person or by telephone:
(a) At least fifteen (15) days before discontinuation of service. The District will
notify the customer of record by telephonic notice, that service is subject to
disconnection and will offer to provide in writing, a copy of this Policy and
discuss options to avert discontinuation of water service for nonpayment,
including the possibility of an extension or other payment arrangement.
(b) At least ten (10) days before discontinuation of service, the District will notify
the residential occupants in writing (Final Notice) that the account is in
arrears and the service will be terminated on a date specified in the notice.
4.4 Posting of Notice at Service Address. If the District is unable to make contact
with the customer or an adult person living at the service address in person or
by telephone, the District will make a good faith effort to leave a notice of
imminent discontinuation of residential service and a copy of this Policy in a
conspicuous place at the service address. The notice and copy of this Policy will
be left at the residence at least forty-eight (48) hours before discontinuation of
service. The notice shall include:
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(a) the name and address of the customer;
(b) the amount of the delinquency;
(c) the date by which payment be made to avoid discontinuation of service;
(d) the telephone number where the customer/occupant may request a copy of
this policy or receive additional information from the District.
4.5 Circumstances Under Which Service Will Not Be Discontinued. The District will
not discontinue residential water service for nonpayment under the following
circumstances:
(a) During an investigation by the District of a customer dispute or complaint
under Section 5.1 below;
(b) During the pendency of an appeal to the Board of Directors under Section
5.3 below; or
(c) During the period of time in which a customer’s payment is subject to a
District-approved extension, amortization, alternative payment schedule, or
reduction under Section 6 below, and the customer remains in compliance
with the approved payment arrangement.
4.6 Special Medical and Financial Circumstances Under Which Services Will Not Be
Discontinued.
(a) The District will not discontinue water service if all of the following conditions
are met:
(i) Any listed customer of record, submits to the District the certification
of a licensed primary care provider that discontinuation of water
service will be life threatening to, or pose a serious threat to the health
and safety of, a resident of the premises where residential service is
provided;
(ii) The customer demonstrates that he or she is financially unable to pay
for residential service within the District’s normal billing cycle. The
customer is deemed financially unable to pay during the normal billing
cycle if:
(1) any member of the customer’s household is a current recipient of
CalWORKs, CalFresh, general assistance, Medi-Cal,
Supplemental Security Income/State Supplementary Payment
Program, or California Special Supplemental Nutrition Program
for Women, Infants, and Children, or
(2) the customer declares under penalty of perjury that the
household’s annual income is less than 200 percent of the federal
poverty level; and
(iii) The customer is willing to enter into an alternative payment
arrangement, including an extension, amortization, or paym ent
reduction with respect to the delinquent charges.
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(b) For any customers who meet all of the above conditions, the District shall
offer the customer one of the following options, to be selected by the District
in its discretion:
(i) an extension of the payment period;
(ii) amortization of the unpaid balance; or
(iii) a reduced payment.
The District’s General Manager will select the most appropriate payment
arrangement, taking into consideration the information and documentation
provided by the customer, as well as the District’s payment needs.
(c) The customer is responsible for demonstrating that the conditions in
subsection (a) have been met. Upon receipt of documentation from the
customer, the District will review the documentation within seven (7) days
and:
(i) notify the customer of the alternative payment arrangement selected
by the District and request the customer’s signed assent to participate
in that alternative arrangement;
(ii) request additional information from the customer; or
(iii) notify the customer that he or she does not meet the conditions in
subsection (a).
(d) The District will post a final notice of intent to disconnect service in a
prominent and conspicuous location at the service address at least five (5)
business days before discontinuation of service if:
(i) The customer fails to comply with an amortization agreement, or a
deferral or reduction in payment plan for delinquent charges for sixty
(60) days or more.
(ii) While undertaking an amortization agreement, or a deferral or
reduction in payment plan for delinquent charges, the customer of
record does not pay his or her current residential service charges for
sixty (60) days or more.
The final notice will not entitle the customer to any investigation or review
by the District.
4.7 Time of Discontinuation of Service. The District will not discontinue water service
due to nonpayment on a Saturday, Sunday, legal holiday, or at any time during
which the District’s office is not open to the public.
4.8 Restoration of Service. Customers whose water service has been discontinued
may contact the District by telephone or in person regarding restoration of
service. Restoration shall be subject to payment of:
(a) any past-due amounts, including applicable interest or penalties;
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(b) any reconnection fees, subject to the limitations in Section 7.1, if applicable;
and
(c) a security deposit, if required by the District.
5. Procedures to Contest or Appeal a Bill.
5.1 Time to Initiate Complaint or Request an Investigation. A customer may initiate
a complaint or request an investigation regarding the amount of a bill within five
(5) days of receiving a disputed bill. For purposes of this Section 5.1 only, a bill
shall be deemed received by a customer five (5) days after mailing [and
immediately upon emailing].
5.2 Review by District. A timely complaint or request for investigation shall be
reviewed by the Chief Financial Officer of the District, who shall provide a written
determination to the customer. The review will include consideration of whether
the customer may receive an extension, amortization, alternative payment
schedule, or payment reduction under Section 6. The District may, in its
discretion, review untimely complaints or requests for investigation; however,
such complaints or requests are not subject to appeal.
5.3 Appeal to Board of Directors. Any customer whose timely complaint or request
for an investigation pursuant to this Section 5 has resulted in an adverse
determination by the District may appeal the determination to the Board of
Directors by filing a written notice of appeal with the District Clerk within ten (10)
business days of the District’s mailing of its determination. Upon receiving the
notice of appeal, the District Clerk will set the matter to be heard at an upcoming
Board meeting and mail the customer written notice of the time and place of the
hearing at least ten (10) days before the meeting. The decision of the Board shall
be final.
6. Extensions and Other Alternative Payment Arrangements.
6.1 Time to Request an Extension or Other Alternative Payment Arrangement. If a
customer is unable to pay a bill during the normal payment period, the customer
may request an extension or other alternative payment arrangement described
in this Section 6. If a customer submits his or her request within thirteen (13) days
after mailing of a written notice, mentioned in section 4.1, of discontinuation of
service by the District, the request will be reviewed by a manager of the District.
District decisions regarding extensions and other alternative payment
arrangements are final and are not subject to appeal to the District’s Board of
Directors.
6.2 Extension. If approved by the District, a customer’s payment of his or her unpaid
balance may be temporarily extended for a period not to exceed fifty (50) days
after the balance was originally due. The customer shall pay the full unpaid
balance by the date set by the District and must remain current on all water
service charges accruing during any subsequent billing periods. Not to exceed
three (3) extensions per calendar year.
6.3 Amortization. If approved by the District, a customer’s payment of his or her
unpaid balance may be amortized over a period not to exceed twelve (12)
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months, as determined by the District’s Chief Financial Officer in his or her
discretion. If amortization is approved, the unpaid balance will be divided by the
number of months in the amortization period, and that amount will be added to
the customer’s monthly bills for water service until fully paid. During the
amortization period, the customer must remain current on all water service
charges accruing during any subsequent billing periods. The amortization
schedule and amounts due will be set forth in writing and provided to the
customer. Limited to one (1) arrangement every twelve (12) months.
6.4 Payment Reduction. If approved by the District, a customer may receive a
reduction of the unpaid balance owed for an amount not to exceed the total of
delinquent charges outstanding. The amount of any such reduction shall not be
funded from charges or fees paid by other customers. The District’s Chief
Financial Officer shall determine, in his or her discretion, whether to grant a
reduced payment, and the amount of such reduction, based on:
(a) the availability of District funds to fund the reduction at a given time;
(b) the customer’s demonstrated financial need; and
(c) the customer’s prior payment history or prior payment reductions. The
amount of the reduced payment and the due date for the reduced payment
will be set forth in writing and provided to the customer.
6.5 Failure to Comply. If a customer has been granted a payment arrangement
under this Section 6 and fails to:
(a) pay the unpaid charges by the extension date;
(b) pay an amount due under an amortization schedule; or
(c) pay a reduced payment amount by its due date, then the District may
terminate water service.
The District will post a final notice of intent to disconnect service in a prominent
and conspicuous location at the service address at least five (5) business days
before discontinuation of service. The final notice will not entitle the customer to
any investigation or review by the District.
7. Programs for the Benefit of Low-Income Customers.
7.1 Reconnection Fee Limits and Waiver of Interest. For residential customers who
demonstrate to the District a household income below 200 percent of the federal
poverty line, the District will:
(a) Limit any reconnection fees during normal operating hours to fifty dollars
($50), and during non-operational hours to one hundred fifty dollars ($150).
The limits will only apply if the District’s reconnection fees actually exceed
these amounts. These limits are subject to an annual adjustment for
changes in the Bureau of Labor Statistics’ Consumer Price Index for All
Urban Consumers (CPI-U) beginning January 1, 2021.
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(b) Waive penalty charges on delinquent bills once every 12 months. The
District will apply the waiver to any penalty charges that are unpaid at the
time of the customer’s request.
7.2 Qualifications. The District will deem a residential customer to have a household
income below 200 percent of the federal poverty line if:
(a) any member of the household is a current recipient of CalWORKs,
CalFresh, general assistance, Medi-Cal, Supplemental Security
Income/State Supplementary Payment Program, or California Special
Supplemental Nutrition Program for Women, Infants, and Children, or
(b) the customer declares under penalty of perjury that the household’s annual
income is less than 200 percent of the federal poverty level.
8. Procedures for Occupants or Tenants to Become Customers of Record on
District Utility Accounts.
8.1 Applicability. This Section 8 shall apply only when the property owner, landlord,
manager, or operator of a residential service address is listed as the customer of
record and has been issued a notice of intent to discontinue water service due to
nonpayment.
8.2 Agreement to District Terms and Conditions of Service. The District will make
service available to the actual residential occupants if each occupant agrees to
the terms and conditions of service and meets the requirements of the District’s
rules and regulations. Notwithstanding, if one or more of the occupants are willing
and able to assume responsibility for the subsequent charges to the account to
the satisfaction of the District, or if there is a physical means, legally available to
the District, of selectively discontinuing service to those occupants who have not
met the requirements of the District’s rules and regulations, the District shall
designate as additional customer of record, and make service available to, the
occupants who have met those requirements.
8.3 Verification of Tenancy. To be eligible to become an additional customer of
record, without paying the amount due on the delinquent account, the occupant
shall verify that the delinquent account customer of record is or was the landlord,
manager, or agent of the dwelling. Verification may include, but is not limited to,
a lease or rental agreement, rent receipts signed by the landlord, manager, or
agent, a government document indicating that the occupant is renting the
property, or information disclosed pursuant to Section 1962 of the Civil Code, at
the discretion of the District.
8.4 Methods of Establishing Credit. If prior service for a period of time is a condition
for establishing credit with the District for deposit waiver, residence and proof of
prompt payment of rent or other credit obligation acceptable to the District for
that period of time is a satisfactory equivalent.
8.5 Deductions from Rental Payment. Pursuant to Government Code Section
60371(d), any occupant who becomes a customer of the District pursuant to this
Section 8 and whose periodic payments, such as rental payments, include
charges for residential water service, where those charges are not separately
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stated, may deduct from the periodic payment each payment period all
reasonable charges paid to the District for those services during the preceding
payment period.
9. Annual Reporting Requirement. The District shall report the number of annual
discontinuations of residential service for inability to pay on the District’s Internet
website, and to the State Water Resources Control Board.
10. Language for Certain Written Notices. All written notices under Section 4 and
Section 6.6 of this Policy shall be provided in English, Spanish, Chinese, Tagalog,
Vietnamese, Korean, and any other language spoken by ten percent (10%) or more
people within the District’s service area.
11. Other Remedies. In addition to discontinuation of water service, the District may
pursue any other remedies available in law or equity for nonpayment of water service
charges, including, but not limited to: securing delinquent amounts by filing liens on
real property, filing a claim or legal action, or referring the unpaid amount to
collections. In the event a legal action is decided in favor of the District, the District
shall be entitled to the payment of all costs and expenses, including attorneys’ fees
and accumulated interest.
12. Discontinuation of Water Service for Other Customer Violations. The District
reserves the right to discontinue water service for any violations of District ordinances,
rules, or regulations other than nonpayment.
13. Fees and Charges Incurred. Except as otherwise expressly stated in this Policy,
any fees and charges incurred by a customer under any other rules, regulations, or
policies of the District, including, but not limited to, delinquent charges, shall be due
and payable as set forth therein.
14. Decisions by District Staff. Any decision which may be taken by the District’s
General Manager/CEO or Chief Financial Officer under this Policy may be taken by
his or her designee.
ORDINANCE NO. 396397
AN ORDINANCE OF THE EAST VALLEY WATER DISTRICT RESCINDING
ORDINANCE NO. 395 396 ENTITLED "AN ORDINANCE ESTABLISHING RULES AND
REGULATIONS FOR WATER SERVICE, ESTABLISHING A WATER DEPARTMENT,
PROVIDING FOR INSTALLATION AND CONNECTION TO DISTRICT WATER MAINS,
REGULATING CROSS CONNECTION CONTROL".
SECTION 1. INDEX
No.
Section 1 Index 1
Section 2 General Provisions 2
Section 3 Definitions 4
Section 4 Water Department 8
Section 5 General Rules 9
Section 6 Application for Water Service 15
Section 7 Temporary Service 20
Section 8 Fire Protection 22
Section 9 Cross Connection Control 24
Section 10 Customer Billing Procedures 33
Section 11 Complaints and Disputed Bills 3940
Section 12 Disconnection for Nonpayment 4041
Section 13 Adding Delinquent Charges to Tax Roll 4243
Section 14 Charges and Deposits 4344
Section 15 Water Conservation 4748
Section 16 Effective Date 5557
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SECTION 2. GENERAL PROVISIONS
2.01 Short Title - This Ordinance may be cited as the "East Valley Water District
Water Regulations and Service Ordinance".
2.02 Purpose - This Ordinance is intended to provide rules and regulations
applicable to the administration and operational activities of the District. This
Ordinance may be amended from time to time by action of the Board of Directors of
the East Valley Water District.
2.03 Enabling Statutes - This Ordinance is adopted pursuant to the applicable
provisions of Division 12 of the Water Code and Division 5, Chapter 7, Title 5, Division
2 of the Government Code, and further pursuant to the Constitution of the State of
California. The District is further authorized by Water Code Section 31027 to prescribe
and define by Ordinance those restrictions, prohibitions and exclusions it may
determine to be necessary pursuant to the California Constitution Article X, Section 2
and Water Code Sections 31026 and 350 et seq. to restrict the use of District water
during threatened or existing water shortages. It is therefore the intent of the Board of
Directors to establish by this Ordinance those procedures and policies necessary to the
orderly administration of a water conservation program to prohibit waste and to restrict
the use of water during a water shortage or emergency.
2.04 Application - This Ordinance shall apply to all water facilities constructed,
maintained, and operated by the District.
2.05 Enterprise - The District will furnish and/or make available, a system,
plant, works, and undertaking used for and useful in, the delivery of water for the
District's service area, including all annexations thereto, lands, easements, rights in
land, contract rights and franchises.
2.06 Separability - If any section, subsection, sentence, clause, phrase, or
portion of this Ordinance or the application thereof to any person or circumstances are
for any reason held to be unconstitutional or invalid by any court of competent
3
jurisdiction, such decision shall not affect the validity of the remaining portions of this
Ordinance or the application of such provision to other persons or circumstances. The
governing body hereby declares that it would have passed this Ordinance or any section,
sub-section, sentence, clause or phrase hereof irrespective of the fact that one or more
sections, subsections, sentences, clauses or phrases be declared to be unconstitutional.
2.07 Words and Phrases - For the purpose of this Ordinance all words used
herein in the present tense shall include the future; all words in the plural number shall
include the singular number; and all words in the singular number shall include the
plural number.
2.08 Posting - Upon adoption, this Ordinance shall be entered in the minutes of
the governing body and certified copies hereof shall be posted in three (3) public places
and/or published in a newspaper of general circulation in the District service area
within ten (10) days following its passage.
2.09 Means of Enforcement - The District hereby declares that the procedures
contained herein are established as a means of enforcement of the terms and conditions
of its ordinances, rules and regulations and not as a penalty.
2.10 Notices - Whenever a notice is required to be given under this Ordinance,
unless different provisions are specifically made herein, such notice may be made either
by personal delivery thereof to the person to be notified or by deposit in the U.S. mail
in a sealed envelope, postage prepaid, addressed to such person at his last known
business or residence address as the name appears in public records or other records
pertaining to the matter to which the notice is directed. Service by mail shall be
deemed to have been completed at the time of deposit in the post office.
Proof of giving any notice may be made by the certificate of any officer or
employee of the District or by affidavit of any person over the age of eighteen years,
which shows service in conformity with the Ordinance or other provisions of law
applicable to the subject matter concerned.
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2.11 Effect of Heading - The title, division or section headings contained in this
Ordinance shall not be deemed to govern, limit or modify in any manner the scope,
meaning or intent of any section or subsection of this Ordinance.
SECTION 3. DEFINITIONS
3.01 Applicant - The person making application hereunder who must be
either (a) the owner of the subject premises, (b) the agent or customer authorized in
writing to make application hereunder on behalf of the owner of the subject premises
or, (c) a licensed plumber or contractor authorized in writing to make application
hereunder for the subject premises.
3.02 Approved Backflow Prevention Assembly – A device deterring the
reversal of flow of water or mixtures of water and other liquids, gasses, and/or other
substances into the distribution pipes of the District’s potable supply of water through
any Cross-Connection. Said device must have been investigated and approved for use
as either an Air-gap separation, Double Check Valve Assembly, or Reduced Pressure
Principle Backflow Prevention Device by the Foundation for Cross-Connection Control
and Hydraulic Research of the University of Southern California, or by any other
laboratory having equivalent capabilities for both the laboratory evaluation and field
evaluation thereof.
3.03 Board - The Board of Directors of the East Valley Water District.
3.04 Commercial – Any service not covered by the residential description.
This shall include, but not be limited to, apartments, trailer parks, schools, dry
cleaners, laundries and businesses
3.05 Connection - The pipeline and appurtenant facilities such as the curb
stop, meter and meter box, all used to extend water service from the main to the
premises, the laying thereof and the tapping of the main. Where services are divided
at the curb or property line to serve several customers, each such branch service shall
be deemed a separate service.
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3.06 Cost - The cost of labor, materials, transportation, supervision,
engineering, and all other necessary overhead expenses.
3.07 County - The County of San Bernardino, California.
3.08 Cross Connection - An unprotected actual or potential connection
between a potable water system used to supply water for drinking purposes and any
source or system containing unapproved water or a substance that is not or cannot be
approved a safe, wholesome and potable. By-pass arrangements, jumper connections,
removable sections, swivel or changeover devices, or other devices through which
backflow could occur, shall be considered to be cross-connections.
3.09 Customer - Any person (as defined) supplied or entitled to be supplied
with water service by the District.
3.10 Customer's Service Valve - A valve independent of the District's facilities
located in the customer's piping as close to the meter as practicable, the operation of
which will control the entire water supply from the meter.
3.11 District - The East Valley Water District, San Bernardino County,
California.
3.12 District Engineer - A Registered Civil Engineer of the State of California.
3.13 Engineering Services - The engineering services provided by the District
to include technical and procedural guidance, professional consultant services, project
coordination and plan checking.
3.14 Financial Officer - The Treasurer appointed by the Board of Directors.
3.15 Fire Hydrant - Short Side: The case where the water main and the
hydrant are on the same side of the street's centerline. Long Side: The case where the
water main and the hydrant are on the opposite sides of the street's centerline.
3.16 General Manager - The General Manager of the District.
3.17 Governing Body - The Board of Directors of the East Valley Water District.
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3.18 Inspector - The person who shall perform the work of inspecting water
facilities under the jurisdiction or control of the District.
3.19 Main - A water line in a street, highway, alley or easement used for public
and private fire protection and for the general distribution of water.
3.20 Owner - The person owning in fee title, or in whose name the legal title
to the property appears, by deed duly recorded in the County Recorder's office, or the
person in possession of the property or buildings under claim of, or exercising acts of
ownership over same for himself or, as executor, administrator, guardian or trustee of
the owner.
3.21 Permit - Any written authorization required pursuant to this or any other
regulation of the District.
3.22 Person - Any human being, individual, firm, company, partnership,
association and private, public or municipal corporation, the United States of America,
the State of California, a district and any political subdivision, or governmental agency.
3.23 Premises - A lot or parcel of real property under one ownership, except
where there are well defined boundaries or partitions such as fences, hedges or other
restrictions preventing the common use of the property by several tenants, in which
case each portion shall be deemed separate premises. Apartment houses and office
buildings may be classified as single premises.
3.24 Private Fire Protection Service - Water service and facilities for building
sprinkler systems, hydrants, hose reels and other facilities installed on private property
for fire protection and the water available therefor.
3.25 Public Fire Protection Service - The service and facilities of the entire
water supply, storage and distribution system of the District, including the fire hydrants
affixed thereto, and the water available for fire protection, excepting house service
connections and appurtenances thereto.
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3.26 Regular Water Service - Water service and facilities rendered for normal
domestic, commercial and industrial purposes on a permanent basis, and the water
available therefor.
3.27 Residential - Any single, duplex or triplex family unit not requiring
licensing for occupancy and operation.
3.28 Secretary - The Secretary to the Governing Body.
3.29 Temporary Water Service - Water service and facilities rendered for
construction work and other uses of limited duration, and the water available therefor.
3.30 Waste - Any unreasonable method or non-beneficial use of water,
including, but not limited to, the specific uses prohibited and restricted by this
Ordinance as hereinafter set forth.
3.31 Water Department - The Board of Directors of the District performing
functions related to the District's water service, together with the General Manager,
the District Engineer, the Financial Officer and any other duly authorized
representative.
3.32 Water Supply Shortage - Any water shortage caused by drought or any
other threatened or existing water shortage, disaster or facility failure, earthquake,
loss of electrical power, pipeline breakage, or other condition which results in or
threatens to result in the District's inability to meet the water demands of its
customers.
3.33 Water User - Any person, firm, partnership, association, corporation or
political entity using water obtained from the water system of the District.
3.34 Water - That water supplied by the East Valley Water District.
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SECTION 4. WATER DEPARTMENT
4.01 Creation - A Water Department is hereby created comprised of the
Directors, the General Manager, the Financial Officer and District Engineer and such
other employees and assistants as may be hired therefor.
4.02 General Manager - The General Manager, as provided for in the Water Code
Section 30580, shall have full charge and control of the maintenance, operation and
construction of the water works and water distribution system of the District.
4.03 District Engineer - The position of District Engineer is hereby created. The
District Engineer shall regularly inspect all physical facilities related to the District
water system, to see that they are in good repair and proper working order, and to note
and report violations of any ordinances or water regulations.
4.04 Violation, Repairs - The District Engineer shall promptly report any
violation or disrepair to the General Manager. If the work required is in the nature of
an emergency, he/she shall take whatever steps necessary to maintain service to the
consumers pending action by the General Manager.
4.05 Supervision - The District Engineer shall supervise all repair or
construction work authorized by the Board or General Manager and perform any other
duties prescribed by the Board or General Manager.
4.06 Performance of Duties - The foregoing duties of the District Engineer may
be performed by the General Manager or by an additional employee or employees as
designated by the District Engineer and/or General Manager.
4.07 The Financial Officer - The Financial Officer shall install and maintain a
system of auditing and accounting that shall completely and at all times show the
financial condition of the District. Furthermore the Financial Officer shall compute,
prepare and mail bills as hereinafter prescribed, make and deposit collections, maintain
proper books of account, collect, account for, refund deposits, and do whatever else is
necessary or directed by the General Manager to set up and maintain an efficient and
9
economical accounting system and perform any other duties now and hereafter
prescribed by the Board of Directors.
SECTION 5. GENERAL RULES
5.01 Standards - The Governing Body may, from time to time, adopt standard
requirements for the design, construction, repair and maintenance, or connection to
the District's water system.
5.02 Violation Unlawful - Following the effective date of this Ordinance, it
shall be unlawful for any person to connect to, construct, install, provide, maintain or
use any other means of water facilities from any building in the area serviced with
water by said District except by connection to water facilities in the manner as provided
for in this Ordinance. Any violation of this Ordinance will be subject to the provisions
of this Section at the discretion of the General Manager, Financial Officer, or District
Engineer.
5.03 Notice - Wherever, and whenever, practicable under the particular
circumstances of the situation, and pursuant to the discretion of the General Manager,
Financial Officer, or District Engineer, any person found to be violating any provisions
of this or any other ordinance, resolution, rule or regulation of the District shall be
served by the Inspector or other authorized person with written notice stating the
nature of the violation and providing a reasonable time limit for the satisfactory
correction thereof. Said time limit shall be not less than two, nor more than seven
working days. The offender shall, within the period of time stated in such notice,
permanently cease all violations. All persons shall be held strictly responsible for any
and all acts of agents or employees done under the provisions of this Ordinance or any
other rule or regulation of the District.
5.04 Protection from Damage - No person shall maliciously, willfully, or
negligently break, damage, destroy, uncover, deface or tamper with any structure,
10
appurtenances or equipment which is a part of the District's water works. Any person
violating this provision shall be subject to the penalties provided by law.
5.05 Investigation Powers - The officers, inspectors, managers, and any duly
authorized employees or agents of the District shall carry evidence establishing their
position as an authorized representative of the District and, upon exhibiting the proper
credentials and identification, shall be permitted to enter in and upon any and all
buildings, industrial facilities and properties to which the District is furnishing water,
or has been requested to furnish water for the purpose of inspection, re-inspection,
observation, measurement, sampling, testing or otherwise performing such duties as
may be necessary in the enforcement of the provisions of the ordinances, resolutions,
rules and regulations of the District pursuant to the authorization contained in the
required application for water service.
5.06 Noncompliance with Regulations - As an alternative method of
enforcing the provisions of this or any ordinance, resolution, rule or regulation of the
District, the District shall have the power to disconnect the user or subdivision water
service from the water mains of the District.
5.07 Liability for Violation - Any person violating any of the provisions of the
ordinances, rules or regulations of the District shall become liable to the District for
any expense, loss or damage, occasioned by the District by reason of such violation.
5.08 Relief on Application - When any person, by reason of special
circumstances, is of the opinion that any provision of the ordinances, rules or
regulations of the District is unjust or inequitable as applied to his/her premises, that
person may make written application to the Governing Body stating the special
circumstances, citing the provision complained of and requesting suspension or
modification of that provision as applied to his/her premises. If such application is
approved, the Governing Body may, by resolution, suspend or modify the provision
11
complained of, as applied to such person or premises, to be effective as of the date of
the application and continuing during the period of the special circumstances.
5.09 Relief on Own Motion - The Governing Body may, on its own motion, find
that by reason of special circumstances, any provisions of its ordinances, rules or
regulations should be suspended or modified as applied to a particular person or
premises and may, by resolution, order such suspension or modification for such
premise or person during the period of such special circumstances or any part thereof.
5.10 Maintenance of Water Pressure and Pressure Conditions - The Board
shall not accept any responsibility for the maintenance of pressure and it reserves the
right to discontinue service while making emergency repairs, or other work required on
the water system as determined by the General Manager and/or the District Engineer.
Consumers dependent upon a continuous supply of water should provide emergency
storage. All applicants for service connections or water service shall be required to
accept such conditions of pressure and service as are provided by the distribution
system at the location of the proposed service connection, and to hold the District
harmless for any damages arising out of low pressure or high pressure conditions or
interruptions of service.
5.11 Tampering with District Property - Except as otherwise specifically
authorized by the General Manager, no one, except an employee or representative of
the District shall at any time, in any manner, operate the curb cocks or valves, main
cocks, gates or valves of the District's system or interfere with meters or their
connections, street mains or other parts of the water system.
5.12 Remedies for Violation - Failure of a customer to comply with any part
of this Ordinance, or any other ordinance, resolution, rule, or regulation of the District,
shall result in the District’s discontinuance and/or refusal to provide water service to
said customer’s premises and in the exercise by the District in its lawful discretion of
any and all other rights and remedies that are available to the District under the law.
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5.13 Water System - The District will furnish a system, plant, works and
undertakings used for and useful in obtaining, conserving and disposing of water for
public and private uses, including all parts of the Enterprise, all appurtenances to it,
lands, easements, rights in land, water rights, contract rights, franchises, and other
water supply, storage and distribution facilities and equipment.
5.14 Number of Services per Premises - The applicant may apply for as many
services as may be reasonably required for their premises provided that the pipeline
system for each service be independent of the others and that they not be
interconnected.
5.15 Water Waste - No customer shall knowingly permit leaks or waste of
water. Where water is wastefully or negligently used on a customer's premises, seriously
affecting the general service, the District may discontinue the service if such conditions
are not corrected after giving notice of violation as provided in Section 5.03 herein.
5.16 Responsibility for Equipment on Customer Premises - All facilities
installed by the District on private property for the purpose of rendering water service
shall remain the property of the District and may be maintained, repaired or replaced
by the Water Department without consent or interference of the owner or occupant of
the property. The property owner shall use reasonable care in the protection of the
facilities.
5.17 Damage to Water Facilities - The customer shall be liable for any
damage to the service facilities when such damage is from causes originating on the
premises by an act of the customer or his tenants, agents, employees, contractors,
licensees or permittees, including the breaking or destruction of locks by the customer
or others on, or near, a meter, and any damage to a meter that may result from hot
water or steam from a boiler, or heater, on the customer's premises. The District shall
be promptly reimbursed for any such damage upon presentation of a bill to the
customer.
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5.18 Ground Wire Attachments - All individuals or business organizations are
forbidden to attach any ground wire, or wires, to any plumbing which is, or may be,
connected to a service connection or main belonging to the District. The District will
hold the customer liable for any damage to its property occasioned by such ground wire
attachments.
5.19 Control Valve on Customer Property - The customer shall provide a valve
on his/her side of the service installation as close to the meter location as practicable
to control the flow of water to the piping on his/her premises. The customer shall not
use the service curb stop to turn water on and off for his/her convenience.
5.20 Unsafe Apparatus - Water service may be refused or discontinued to any
premises where apparatus or appliances are in use which might endanger or disturb the
service to other customers.
5.21 Cross Connections - Water service may be refused or discontinued to any
premises where there exists a cross connection as defined in Section 9 of this Ordinance.
5.22 Fraud or Abuse - Service may be discontinued, if necessary, to protect
the District against fraud or abuse.
5.23 Interruption in Service - The District shall not be liable for damage which
may result from an interruption in service from a cause beyond the control of the Water
Department.
5.24 Ingress and Egress - All duly authorized employees, agents, and
representatives of the District shall have the right of ingress and egress to the
customer's premises at reasonable hours for any purpose reasonably connected with the
furnishing of water service.
5.25 Installation of Services - Only duly authorized employees, agents, and
representatives of the District shall install service connections to the District’s water
system. All service connections shall comply with the specifications of the District.
Meters will be installed in the public right of way, or within an acceptable easement,
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and shall be owned by the District. No rent or other charge will be paid by the District
for a meter or other facilities, including connections. All meters will be sealed by the
District at the time of installation and no seal shall be altered or broken except by one
of the District's authorized employees or agents.
5.26 Change in Location of Meters - Meters moved for the convenience of the
customer will be relocated at the customer's expense. Meters moved to protect the
District's property will be moved at District expense.
5.27 Size and Location - The District reserves the right to determine the size
of service connections and their location with respect to the boundaries of the premises
to be served. Service installations will be made only to property abutting on distribution
mains as have been constructed in public streets, alleys or easements or to extensions
thereof as herein provided. Services installed in new subdivisions prior to the
construction of streets, in advance of street improvements, must be accepted by the
applicant in the installed location.
5.28 Curb Cock - Each service connection installed by the District shall be
equipped with a curb cock, or wheel valve, on the inlet side of the meter. Such valve,
or curb cock, is intended for the exclusive use of the District in controlling the water
supply through the service connection pipe. If the curb cock, or wheel valve, is damaged
by the customer's use to an extent requiring replacement, such replacement shall be
at the customer's expense.
5.29 Access to Meters - The District reserves the right to enter upon the
applicant's premises for the purpose of reading, repairing or replacing the water service
meter. The applicant shall be solely responsible for the control of all animals which
may pose a potential threat to District employees and shall be liable for any injury to
District employees resulting from unrestrained animals. Should an applicant for new
service fail to properly restrain animals present on his property, the District may, upon
written notice, refuse to install or turn on service until such time as the District
15
determines that a threat to its employees no longer exists. When there is an ostensive
risk to employees at an established service due to the presence of unrestrained
animal(s) or other hazard(s), the employee will not be required to read the meter, etc.
The customer will be notified of the situation and the bill will be estimated based upon
an average of the most recently recorded six (6) month’s consumption until a personal
risk by the District’s employee is no longer an issue. Upon verification that the premises
no longer appears to be a threat to the safety of the employee, the meter will be read
in the presence of the customer, or someone of his/her choosing, and the billing will
be adjusted accordingly.
SECTION 6. APPLICATION FOR WATER SERVICE
6.01 Application for Water Service - The property owner or his/her agent
designated in writing shall make application for regular water service by personally
signing an Application for Water Service form provided by the District and pay the
necessary fee for connection to the District's facilities as prescribed in the latest
Resolution and Schedule of Rates and Charges adopted by the Board of Directors.
6.02 Water Service to Customers other than Property Owners - Water Service
to other than property owners shall be made as follows:
6.02.01 Property Owner's Signature - If the Property owner rents the
premises to a tenant, the tenant may have water service and other services instituted
in the tenant's name, provided that reasonable efforts are made to secure the property
owner's signature on the application for service and the tenant provides the District
with a copy of the rental agreement. In any event, the tenant must provide the District
with the property owner’s name, mailing address and telephone number.
6.02.02 Owner Responsibility - Whether or not a property owner signs
the District's application for water service form, the property owner is not relieved of
his or her responsibility for unpaid water charges for the subject property as provided
in this ordinance and pursuant to California Water Code Section 31701.5, et..seq.
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6.03 Payment of Delinquent Charges - As a precondition to receiving water
service from the District, the applicant for service shall pay any and all unpaid charges
that have accrued on any closed accounts previously held by the applicant with the
District as well as pay any and all delinquent charges that have accrued on any open
accounts currently held by the applicant with the District.
6.04 Security Deposit - A security deposit for each single family residential
unit, commercial or retail unit, or multi-unit complex shall be deposited at the time
application for water service is made. The District may, at its sole election, include
the required security deposit on the customer’s first billing invoice.
6.04.01 Single Family Residential - A security deposit for a single family
residential unit may not be required if the person requesting service is a new residential
applicant who is determined by the District to be creditworthy. The determination of
an applicant’s creditworthiness shall be based solely upon criteria developed by the
District and may be appealed in the manner set forth in Section 11 herein. However,
during the life of the account, the District may, in its sole discretion, require any
customer, regardless of whether he or she was previously found to be creditworthy, to
post a full security deposit with the District any time there are three (3) delinquencies
within any consecutive six (6) month period, or as a precondition to reinstatement of
service anytime after being disconnected for nonpayment.
6.04.02 Security Deposit Refund - Refunds of security deposits will be
performed in the manner set forth below. Such refunds will be credited to any account
held by the customer with the District in lieu of a refund check. Interest on the security
deposits shall remain the sole property of the District and will not be included in any
refund.
6.04.02.01 Single Family Residential - The District shall refund each
security deposit to a residential customer as follows:
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a. Where funds have been on deposit for one year in a customer’s account
and there have been no delinquency payments on any of the customer’s accounts with
the District during that year. However, the District may, at its sole option, require any
customer to post a full security deposit with the District any time there are three (3)
delinquencies within any consecutive six (6) month period, or as a precondition to
reinstatement of service anytime after being locked off for nonpayment.
b. Within thirty (30) days after the applicant provides written notice to
terminate water services, or when a new property owner tenders a full deposit for the
same property, in which case the refunded deposit shall first be applied toward the
unpaid balances in any account held by the customer with the District before the
remaining sum, if any, is refunded to the customer.
6.04.02.02 Commercial, Retail or Industrial - The District shall refund
the security deposit for commercial, retail or industrial connections as follows:
a. Where funds have been on deposit for one year in a customer’s account
and there has been no delinquency payment on any of the customer’s accounts with
the District during that year and upon the customer’s request, one-half of the deposit
will be refunded to the customer by means of a credit on the account. However, if the
customer is delinquent on any payment thereafter, the District may, at its sole option,
charge back the credited amount.
b. Within thirty (30) days after the applicant provides written notice to
terminate water services, or when a new property owner tenders a full deposit for the
same property, in which case the refunded deposit shall first be applied toward the
unpaid balances in any account held by the customer with the District before the
remaining sum is refunded to the customer.
6.05 Change in Customer's Equipment - Customers who make any material
change in the size, character of, extent of the equipment or operations utilizing water
service, or whose change in operations results in a significant increase in the use of
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water shall immediately give the District written notice of the nature of the change
and, if necessary, amend their application.
6.06 Domestic, Commercial and Industrial Service Connections - It shall be
unlawful to maintain a connection excepting in conformity with the following:
6.06.01 Multiple Building - Multiple houses or buildings under one
ownership and on the same lot or parcel of land may be supplied through the same
service connection, provided that the service connection shall be of such size to
adequately serve said houses or buildings.
6.06.02 Single Service Connection - Not more than one service
connection for domestic or commercial supply shall be installed for one building, except
when authorized by the District.
6.06.03 Separate Service Connection - A service connection shall not be
used to supply any adjoining property, or property across a street, alley or easement.
Each service connection shall serve only one property or individual parcel.
6.06.04 Divided Property - When property provided with a service
connection is divided, the service connection shall be considered as belonging to the
lot or parcel of land which it directly enters.
6.07 Service Connection Maintenance - The service connection extending
from the water main to the meter, meter box and curb cock or wheel valve, shall be
maintained by the District. All pipes and fixtures extending or lying beyond the meter
box shall be installed and maintained by the owner of the property.
6.08 Damage through Leaking Pipes and Fixtures - When requested to
turn on the water supply to a house or property, the District will make a reasonable
attempt to ascertain if water is running on the inside of the building. If such is found
to be the case, the water will be left shut off at the curb cock or the private shutoff.
The District's jurisdiction and responsibility ends at the customer's side of the meter
19
box and the Board will in no case be liable for damages occasioned by water running
from open or faulty fixtures, or from broken or damaged pipes beyond the meter box.
6.09 Damage to Meters - The District reserves the right to set and maintain a
meter on any service connection. The water customer shall be held liable for any
damage to the meter due to customer’s negligence or carelessness.
6.10 Main Extension Required - The District may provide for all main
extensions upon application for service and payment of required charges. Customer
may elect to extend mains according to agreements between the customer and the
District providing the work meets District standards.
6.10.01 Application - Any owner of one or more lots, parcels, or a sub-
divider of a tract of land desiring the extension of one or more water mains to serve
such property, shall make written application therefor to the District. Said application
shall contain the legal description of the property to be served, tract number, and any
additional information which may be required by the District, and shall be accompanied
by a map showing the location of the proposed connections.
6.10.02 Investigation - Upon receipt of the application requesting the
District to install facilities, the District shall make an investigation and survey of the
proposed extension and estimate the cost thereof.
6.10.03 Dead-end Lines - No dead-end lines shall be permitted, except
at the discretion of the General Manager, and in cases where circulation lines are
necessary they shall be designed and installed by the District as part of the main
extension.
6.10.04 Specifications and Construction - The size, type and quality of
materials and location of the lines shall be specified and approved by the District.
6.10.05 Property of District - Upon completion of such installation as
approved by the District, the facilities shall be dedicated to and become property of
the District.
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6.10.06 Connections - The applicant shall, at his cost, provide all
connections to buildings and private water systems, as herein provided.
SECTION 7. TEMPORARY SERVICE
7.01 Duration of Service - Temporary service connections shall be
disconnected and terminated within six months after installation unless an extension of
time is granted in writing by the General Manager, Financial Officer, or District
Engineer.
7.02 Security Deposit - The applicant shall deposit, in advance, the estimated
cost of the temporary service. Upon discontinuance of service, the actual cost shall be
determined and an adjustment made as an additional charge, refund or credit.
7.03 Installation and Operation - All facilities for the temporary service to the
customer shall be made and operated in accordance with District instructions. The
District may, at its discretion, restrict or terminate the service at any time.
7.04 Responsibility for Meters and Installations - The customer shall use all
possible care to prevent damage to the meter, or to any other loaned facilities of the
District, which are involved in furnishing the temporary service from the time they are
installed until they are removed. If the meter or other facilities are damaged, the cost
of making repairs shall be paid by the customer. The customer shall give notice to the
District in writing at least forty eight (48) hours prior to the time the customer or other
person is through with the meter, or meters, and the installation.
7.05 Supply from Fire Hydrant - An applicant for temporary use of water from
a fire hydrant must apply for a temporary water service and pay a hydrant meter
deposit. The applicant shall also pay for water used in accordance with the meter
readings, at the rates prescribed by the Board.
7.06 Unauthorized Use of Hydrants - Tampering with any fire hydrant for the
unauthorized use of water therefrom or for any other purpose is subject to a fine, per
occurrence, as may be set by the Board.
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7.07 Meter Availability - As prescribed by the District, the applicant shall make
the hydrant meter available for reading on a monthly basis for actual water usage. If
the hydrant meter is not available for the monthly reading as prescribed by the District,
a supplementary fee of $100 will be charged for each month the meter is not read to
cover the expense required for corrections to billing records.
7.08 Pools and Tanks - When an abnormally large quantity of water is desired
for filling a swimming pool or for other purposes, arrangements must be made with the
District prior to taking such water. Permission to take water in unusual quantities will
be given only if it can be safely delivered through the District's facilities and if other
consumers are not inconvenienced thereby.
7.09 Responsibility for Equipment - The customer shall, at his own risk and
expense, furnish, install and keep in good and safe condition all equipment that may
be required for receiving, controlling, applying and utilizing water, and the District
shall not be responsible for any loss or damage caused by the improper installation of
such equipment, or the negligence or wrongful act of the customer or any of his tenants,
agents, employees, contractors, licensees or permitees in installing, maintaining,
operating or interfering with such equipment. The District shall not be responsible for
damage to property caused by faucets, valves and other equipment which are open
when water is turned on at the meter, either originally or after a temporary shutdown.
SECTION 8. FIRE PROTECTION
8.01 Public Fire Protection - The following pertains to the use of District
facilities for public fire protection:
8.01.01 Use of Fire Hydrants - Fire Hydrants are for use by the
District or by organized fire protection agencies pursuant to contract with the District.
Other parties desiring to use fire hydrants for any purpose must obtain prior written
permission from the Water Department and shall operate the hydrant in accordance
22
with instructions issued by the Water Department. Unauthorized use of hydrants will
be prosecuted according to law.
8.01.02 Moving of Fire Hydrants - When a fire hydrant has been installed
in the location specified by the proper authority, the District has fulfilled its obligation.
If a property owner or other party desires a change in the size, type or location of the
hydrant, they shall bear all costs of such changes without refund. Any change in the
location of a fire hydrant must be approved by the proper authority.
8.02 Private Fire Protection Service - The following pertains to the use of
District facilities for private fire protection systems:
8.02.01 Payment of Cost - The applicant for private fire protection
service shall pay the total actual cost of installation of the service from the distribution
main to the service location including the cost of a detector check meter or other
suitable and equivalent device, valve and meter box, said installation will become the
property of the District.
8.02.02 No Connection to Other Systems - Unless authorized and under
special circumstances, there shall be no connection between the fire protection system
and any other water distribution system on the premises.
8.02.03 Use - There shall be no water used through the fire protection
service except to extinguish fires and for testing the fire fighting equipment.
8.02.04 Charges for Water Used - Any consumption recorded on the
meter will be charged as provided in District Resolutions, except that no charge will be
made for water used to extinguish fires reported to the fire department.
8.02.05 Monthly Rates - The monthly rates for private fire protection
shall be established by Resolution of the Board of Directors.
8.02.06 Water for Fire Storage Tanks - Occasionally water may be
obtained from a private fire service for filling a tank connected with the fire service,
23
but only if written permission is secured in advance from the District and an approved
means of measurement is available.
8.02.07 Violation of Agreement - If water is used from a private fire
service in violation of the agreement or this Ordinance, the District may, at its option,
discontinue and remove the service.
8.02.08 Valve - When a fire service connection is installed, the valve
governing same will be closed and sealed and remain so until a written order is received
from the owner of the premises to have the water turned on.
8.02.09 Meter - If the District does not require a meter, and if water is
used through a fire service connection for any other purpose than extinguishing fires,
the District shall have the right to place a meter on the fire service connection at the
owners expense and assess the appropriate capacity fees, or shut off the entire water
supply from such premises.
8.02.10 Additional Service - The District shall have the right to take a
domestic, commercial or industrial service connection from the fire service connection
at the curb to supply the same premises as those to which the fire service connection
belongs. The Board shall also have the right to determine the proportion of the
installation costs properly chargeable to each service connection, if such segregation
of costs shall become necessary.
8.02.11 Check Valve - The Board reserves the right to install on all fire
service connections a check valve of a type approved by the National Board of Fire
Underwriters and to equip the same with a by-pass meter at the expense of the owner
of the property.
SECTION 9. CROSS CONNECTION CONTROL
9.01 Purpose - The purpose and intent of this Section:
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a. To comply with the requirements imposed upon the District pursuant
to Sections 7583-7605 of the California Code of Regulations ("Title 17") and all other
applicable regulations regarding Cross-Connection Control.
b. To protect the public potable water supply of this District from the
possibility of contamination or pollution by isolating within the customer’s internal
distribution system(s), or the customer’s private water system(s), such contaminants or
pollutants which could backflow into the District’s public water system(s); and
c. To promote the elimination or control of existing cross-connections,
actual or potential, between the customer’s potable water system(s) and non-potable
water system(s), plumbing fixtures and industrial systems; and
d. To provide for the maintenance of a continuing Cross-Connection
Control Program which will systematically and effectively minimize the potential for
contamination or pollution of the potable water system.
9.02 Application - The provisions of Title 17 and all other regulations
regarding Cross-Connections that are adopted by the State of California Department of
Health Services pursuant to California Water Code Sections 100205, 100275, and
116375(c), all as the same may be amended from time to time, are hereby adopted by
the District, incorporated herein by this reference, and made a part hereof as though
set forth in full.
9.03 Definitions - In addition to the definitions in Title 17, the following
terms are defined for the purpose of this chapter:
9.03.01 Approved Water Supply - The term “Approved Water Supply”
shall mean a water supply whose potability is regulated by the Department of Health
Services.
9.03.02 Auxiliary Water Supply - Any water supply, other than the
District's, which is either on or available to the property will be considered as an
auxiliary water supply. These auxiliary waters may include water from another public
25
potable water supply or from any natural source(s) such as a well, river, stream or used
water. These waters may be contaminated, polluted or constitute an unacceptable
water source over which the District does not have sanitary control.
9.03.03 Backflow - The term “backflow” shall mean the undesirable
reversal of flow of water or mixtures of water and other liquids, gasses or substances
into the distribution pipes of the District’s potable supply of water from any source or
sources.
9.03.04 Backpressure - The term “backpressure” shall mean any
elevation of pressure in the downstream piping system above the supply pressure at the
point of consideration which would cause, or tend to cause, a reversal of the normal
direction of flow.
9.03.05 Backsiphonage - The term “backsiphonage” shall mean a
form of backflow due to a reduction in syst em pressure which causes a sub-atmospheric
pressure to exist at a point in the water system.
9.03.06 Backflow Preventer - An assembly or means designed to
prevent a reverse flow condition created by a difference in water pressures.
9.03.07 Backflow Prevention Devices – The actual types of
devices that may be required and are acceptable for use in the District are as follows:
a. Air Gap - The term “Air Gap” shall mean a physical separation.
between the free flowing discharge end of a potable water supply pipeline and an open
or non-pressure receiving vessel.
b. Reduced Pressure Principle Backflow Prevention (RPP) Assembly -
The term “RPP Assembly” shall mean an assembly containing two independently acting
approved check valves together with a hydraulically operating, mechanically
independent, pressure differential relief valve located between the check valves. The
unit shall include properly located resilient seated test cocks and tightly closing
resilient seated shutoff valves at each end of the assembly.
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c. Double Check Valve Backflow Prevention (DC) Assembly – The
term “DC Assembly” shall mean an assembly composed of two independently acting
approved check valves including tightly closing resilient seated shutoff valves attached
at each end of the assembly and fitted with properly located resilient seated test cocks.
9.03.08 Contamination - The term “contamination” shall mean an
Impairment of the quality of the water which creates an actual hazard to the public
health through poisoning or through the spread of disease by bacteria, virus, sewage,
industrial fluids, or other toxic substances.
9.03.09 Cross-Connections, Controlled - A connection between a
potable and non-potable water system with an approved backflow prevention assembly
properly installed and maintained so that it will continuously afford the proper
protection.
9.03.10 Cross-Connection Control by Containment - The term
“cross-connection control by containment (service protection)” shall mean the
appropriate type or method of backflow protection at the service connection.
9.03.11 Degree of Hazard - The term “degree of hazard” shall
mean either a contamination (health), plumbing, pollutional (non-health) or system
hazard. Listed in order of severity, each is defined as follows:
a. Health Hazard - The term “health hazard” shall mean an actual or
potential threat of contamination of a physical or toxic nature to the District’s water
system or the consumer’s potable water system that would be a danger to health.
b. Plumbing Hazard - The term “plumbing hazard” shall mean an
internal or plumbing type cross-connection in a consumer’s potable water system that
may be either a pollutional or contamination type hazard. This includes, but is not
limited to, cross-connections to toilets, sinks, lavatories, wash basins, swimming pool
plumbing systems, and lawn sprinkler systems. If permitted to exist, “plumbing hazard”
must be properly protected by an appropriate type of backflow prevention assembly.
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c. Pollutional Hazard - The term “pollutional hazard” shall mean the
actual, or potential, threat to the physical properties of the water system or the
potability of the system but which would not constitute a health or system hazard, as
defined. The potable water system would be degraded, depending on the degree or
intensity of pollution, to the point where it becomes a nuisance, aesthetically
objectionable, or cause minor damage to the system or its appurtenances.
d. System Hazard - The term “system hazard” shall mean an actual,
or potential, threat of severe danger to the physical properties of the District’s or
consumer’s potable water system which could have a delayed effect on the quality of
the potable water in the system.
9.03.12 Industrial Fluids - The term “industrial fluids” shall mean
any fluid or solution which may be chemically, biologically, or otherwise contaminated
or polluted in a form or concentration which would constitute a health, system,
pollutional, or plumbing hazard if introduced into an approved water supply system
9.03.13 Pollution - The term “pollution” shall mean an impairment
of the quality of the water to a degree which does not create a hazard to the public’s
health, but which does adversely affect the aesthetic qualities of such waters for
domestic work.
9.03.14 Potential – The term “potential” shall mean something
perceived that can develop into or become actual.
9.03.15 Service Connection - The term “service connection” shall
mean the downstream end of the water meter. This is the point of delivery to the
customer’s water system where the District loses jurisdiction and sanitary control of
the water.
9.03.16 Water, Potable - The term “potable water” shall mean any
public/private water supply that has been investigated and approved for human
consumption.
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9.03.17 Water, Non-Potable - The term “non potable water” shall
mean a water supply that has not been approved for human consumption.
9.03.18 Water, Used - The term “used water” shall mean any water
supplied by the District from a public potable water system to a customer’s water
system after it has passed through the service connection and is no longer under the
control of the District.
9.04 Determination - The District shall conduct surveys to identify Water User
Premises where Cross-Connections are likely to occur and evaluate the degree to
potential health hazard to the Water which may be created as a result of conditions
existing on a Water User's Premises. At a minimum, the evaluation shall consider the
factors identified in Section 7585 of the California Code of Regulations. However,
notwithstanding anything herein to the contrary, the District shall not be legally
responsible for the abatement of any Cross-Connection which may be found to exist
within a Water User's Premises.
9.05 Notice - Upon determination by the District that a Cross-Connection exists
within the scope of this Section, the District shall give written notice to the affected
Customer to install an Approved Backflow Prevention Assembly of a type and quality,
and at a specific location, deemed appropriate by the District. The Customer shall
immediately cause such device to be installed at his or her expense, and in the manner
prescribed by the District, which thirty (30) days of the issuance of said notice.
9.06 Installation - The location of any Approved Backflow Prevention Assembly
installed pursuant to this Section shall be at the Customer's point of connection to the
district's Water, or within the Customer's Premises, or both, as determined by the
District in the exercise of its discretion. If an approved Backflow Prevention Assembly
is required on the Customer's connection to the District's Water, it shall be located at
or near the property line of the Premises or immediately outside the building being
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served, but, in all cases, at a place deemed acceptable to the District that is before
the first branch line leading off the service line.
9.06.01 Typical Installations - Conditions where an approved backflow
prevention assembly is required on each service connection shall include, but not be
limited to, the following:
a. In the case of any property having an auxiliary water supply, or one
that is being fed by another outside water source, the public water system shall be
protected against backflow from the premises by installing an approved Air Gap or RPP
device.
b. In the case of any property on which toxic chemicals, pollutants,
industrial fluids, or any other objectionable substances are handled, or stored, in such
a fashion as to create an actual or potential hazard to the District’s system, the public
water system shall be protected against backflow from the premises by installing an
approved Air Gap or RPP device.
c. In the case of any property having internal cross-connections that
cannot be permanently corrected or protected against, or intricate plumbing and piping
arrangements or where entry to all portions of the premises is not readily accessible
for inspection purposes, making it impracticable or impossible to ascertain whether or
not dangerous cross-connections exist. The public water system shall be protected
against backflow from the property by installing an approved RPP device.
d. In the case of any property being served by two or more water
services, water and fire services, water and irrigation services, or any combination
thereof, the public water system shall be protected against backflow from the premises
by installing an approved RPP device on each service connection.
e. In the case of any property having solar heating systems of a heat ex-
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changer type that utilize a recirculating pump, air conditioning units with chemical
injection pots, or coolers with recirculating pumps, the public water system shall be
protected against backflow from the premises by installing an approved RPP device.
f. In the case of any agricultural property, dairy, poultry farm, or any
other farm, or hobby type operation, where fecal bacteria has the potential to
contaminate the water supply, or operations injecting chemicals into the on-site water
lines, the public water system shall be protected against backflow from the property
by installing, at a minimum, an approved RPP device.
g. In the case of any property on which there is water or a substance that
would be objectionable but not hazardous to health if introduced into the public water
system, the public water system shall be protected against backflow from the premises
by installing an approved double check valve.
h. In the case of any single family or multi-family residential property
where known health hazards exist, the public water system shall be protected against
backflow from the premises by installing an approved RPP device.
9.06.02 Typical Facilities - Typical facilities where the District requires
the installation of approved backflow prevention assemblies:
Apartments - 8 or more units - RPP
Bottling plants - RPP
Buildings- Commercial, Industrial - RPP
Buildings- Hotels, Motels - RPP
Buildings, multi-storied (three or more floor levels) - RPP
Car wash facilities - RPP
Cleaners - RPP
Commercial buildings - RPP
Cooling towers - RPP
Fire systems (not interconnected, interconnected) - RPP, DC
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Hospitals- Medical buildings, Mortuaries, Autopsy
Facilities, Nursing and Convalescent Homes, and Clinics - RPP
Irrigation systems- Premises having separate systems:
Parks, Playgrounds, Cemeteries, Golf Courses, Schools,
Estates, and Ranches - RPP
Laundries and Dye works - RPP
Mobile home parks - RPP
Multiple rental buildings - that are master metered - RPP
Plating plants - RPP
Sand and Gravel Plants - RPP
Schools - RPP
Sewage lift stations - RPP
Sewage treatment plants - AG, RPP
Sprinkling systems (chemically entrained) - RPP
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Steam facilities - RPP
Public Swimming Pools, and Pools at Apartments,
Condominiums, Home OwnerAssociations, City Parks,
Trailer Parks, and Mobile Home Parks - RPP
9.07 Inspection, Testing and Maintenance - The Customer shall cause a field
test to be performed by a licensed plumbing contractor certified to test and repair
Approved Backflow Prevention Assemblies at the time of installation and at least once
per year thereafter. In those instances deemed necessary by the District, testing of
Approved Backflow Prevention Assemblies may be required at more frequent intervals,
In the event that an Approved Backflow Prevention Assembly is found to be defective,
the Customer shall cause the necessary repairs and/or replacement thereof to be made.
The Customer shall have an acceptance test performed after such repair and/or
replacement to ensure proper operation of the Approved Backflow Prevention
Assembly. All costs associated with the inspection, testing, repair, and maintenance
of Approved Backflow Prevention Assemblies shall be borne by the Customer. The
results of each test and records of all inspection, replacement, and repairs performed
on an Approved Backflow Prevention Assembly by the Customer shall be maintained by
the Customer and reported to the District in a manner deemed acceptable to the
District.
9.08 Enforcement - The District may discontinue or refuse to supply water and/
or sewer service to any Premises that is not in strict compliance with the terms of this
Section, or if it is found that an Approved Backflow Prevention Device has been removed
or bypassed, or if unprotected Cross-Connections otherwise exist on the Premises. The
District may also disconnect water and/or sewer service to any Premises if the health
and safety of any Person is immediately threatened by a Cross- Connection. The District
may refuse to restore such service to the Premises until the Cross-Connection is
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remedied and an Approved Backflow Prevention Device is installed and operated in
accordance with the Section.
9.09 Administration - The District shall appoint at least one (1) person trained in
Cross-connection control to administer the provisions of this section.
SECTION 10. CUSTOMER BILLING PROCEDURES
10.01 Charges - Water charges shall commence when a water service connection
is installed and the meter is set. The customer requesting service and whose name is
on the water service account will be responsible for all water charges incurred by such
service. The District may transfer to the account, any delinquent and/or unpaid
charges from other closed or open accounts which are held by the customer and/or
property owner within the District.
10.02 Tiered Water Use - The District charges for potable water use in three
separate pricing tiers. Tier 1 is an estimate of indoor water use. Tier 2 is an estimate
of efficient outdoor use. Tier 1 and 2 are considered a customer’s water budget. Tier
3 represents water use greater than 100% of the customer’s individualized water
budget.
10.03 Water Budgets - A water budget is defined as the quantity of water
required for an efficient level of water use by an individual customer site. The District’s
water budget calculation accounts for indoor, outdoor, and business process needs
where applicable. Water budgets are determined by the individual needs of the
customer using site-specific factors including, but not limited to, persons per
household, irrigated area, weather (expressed as Evapotranspiration rate), plant factor,
and days of service. Water budgets are calculated differently for residential, dedicated
irrigation (landscape), and commercial mixed-use (indoor and outdoor) water service
accounts. Water budgets are considered the combination of Tier 1 and/or Tier 2 water
use in all customer classes subject to water budget rates. Customer classes are:
Residential, Multi-Family, Irrigation, and Non-Residential.
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10.04 Evapotranspiration (ET) Rate - Evapotranspiration is a measure of water
transpired through plant tissue and evaporated from the soil in the planted area over a
period of time. The unit of measure is expressed in inches of ET. ET measurements
are obtained from weather station(s) situated in the District’s service area; each station
provides the data to be applied for specific zones within the District. The weather
stations are calibrated on a monthly basis by a certified CIMIS (California Irrigation
Management Information System) professional. Weather data is gathered on a daily
basis and accumulated for each billing period.
10.05 Monthly Plant Factor - The monthly plant factor is used to more clearly
define the needs of plant material. The District’s monthly plant factor comes from the
University of California – Riverside’s research on the water needs of cool-season turf
grass. The plant factors (shown in Row A of the table below), when averaged over the
entire calendar year, match the annual ET Adjustment factors listed in the State of
California Model Water Efficient Landscape Ordinance (AB 1881). Monthly Plant factors
for special landscapes are shown in Row B of the table. Special landscapes are served
by a dedicated irrigation meter and include: registered historical sites, cemeteries,
parks, golf courses, sport complexes/ball fields, and school yards.
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Annual
Average
A. 0.61 0.64 0.75 1.04 0.95 0.88 0.94 0.86 0.74 0.75 0.69 0.60 0.8
B. 0.76 0.80 0.93 1.30 1.20 1.10 1.20 1.10 0.92 0.93 0.86 0.75 1
10.06 Residential Indoor Water Budget - A residential indoor water budget is
calculated by multiplying the number of persons per household by 60 gallons for every
day by the number of dwelling units by the drought factor in a billing period. For
example, if there are 4 persons in a single-unit residence, the daily water budget would
be 240 gallons (4 persons x 1 unit x 1 drought factor x 60 gallons). If there are 28 days
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in a billing period the total indoor water budget would be 6,720 gallons (240 gallon/day
x 28 days = 6,720 gallons) or 8.98 billing units (6,720 gallons ÷ 748 gallons per billing
unit).
10.07 Residential Outdoor Water Budget - A residential daily outdoor water
budget is calculated by multiplying the irrigated square footage associated with the
water service account by the monthly Evapotranspiration rate adjusted by the monthly
plant factor by the drought factor, multiplying by the conversion factor of 0.62 (square
feet to gallons), and then dividing by 748 to arrive at the daily water budget in billing
units. (Irrigable Square Footage x Monthly Evapotranspiration Rate x Monthly Plant
Factor x drought factor x 0.62 ÷ 748 = Monthly Outdoor Budget in billing units.
10.08 Dedicated Landscape (Irrigation) Water Budget - Water budgets for
dedicated irrigation accounts are calculated using the same methodology that is used
for Residential Outdoor Water Budgets (described above). Dedicated Landscape
accounts receive no Tier 1 allocation.
10.09 Non-Residential Mixed Use Water Budgets – Non-Residential mixed-use
water budgets are based on historic use. The District calculates an average water
demand for each billing period based on the water demand for the same billing periods
of the prior two years. The commercial water budget may be adjusted, at the District’s
discretion, to accommodate changes in business processes or to allow for business
growth.
10.10 Water Budget Drought Factor - Water budgets can be adjusted in times
of threatened water supply availability in order to reduce water allocations for
customers through the use of the drought factor. When drought factors are
implemented, indoor and/or outdoor water budgets can be reduced by a designated
percentage, causing Tier 1 and/or Tier 2 allocations to be reduced, and Tier 3
‘Inefficient Usage’ charges to become effective at lower consumption levels.
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Drought factors can also be adjusted upward to reflect improved water supplies but not
above 100%. Changes in drought factors will be established by Resolution of the District
Board of Directors.
10.11 Water Budget Adjustments - Water budgets can also be adjusted to
reflect a significant change in a customer’s unique efficient water needs. Adjustment
forms are available for customers on the District’s website or at the District
Headquarters. Rules pertaining to applicable water budget adjustments are outlined
on the water budget adjustment form.
10.12 Leak Credit - In cases where a pipe break or sprinkler malfunction leads
to water use in excess of an individual water budget during one or more billing periods,
the District will remove the inefficient use rate increment (difference between Tier 3
and Tier 2 rates) for up to a maximum of two concurrent billing periods ending in the
billing period in which a verified repair or corrective measure was conducted. In
addition, all of the following conditions must be satisfied for a Leak Credit to be issued:
The customers water use was in excess of their water budget at the time of
the repair;
The customer has completed a leak credit form with the required
documentation showing a repair was performed;
The customer has returned to in-budget water use in the billing period
immediately following the billing period during which the repair was
completed;
The customer has not applied for a leak credit within the last 12 consecutive
billing periods.
The District will remove the tier 3 incremental charge by recalculating the impacted
water bill(s) for all of the customer’s water use, including water use as a result of the
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leak or malfunction, at the applicable Tier 2 pricing. A leak credit form may be
obtained on the District website, or by visiting the District Administrative Offices.
10.13 Liens for Unpaid Bills - All unpaid bills will be made a lien against the
property pursuant to these rules, regulations and California Water Code Section 31701.5
et.seq. Interest at the legal rate may accrue and be applied on all delinquent bills.
The property owner remains responsible for all charges owed to the District whether or
not the property owner actually lives on the premises or signs the application for water
service.
10.14 Owner Liability - The property owner remains responsible for all charges
owed to the District whether or not the property owner actually lives on the premises
or signs the application for water service.
10.15 Meter Reading, Billing Period, and Due Date - The billing will be based
on the periodic meter readings which will normally range between 26 and 32 35 days.
If a meter fails to register during any period, or is known to register inaccurately, the
customer shall be charged based on estimated usage. The billings for water service are
mailed approximately, five days after the meter readings. Current charges are due
when mailed and become past due if not paid on or before the due date. The due date
shall be 20 days after the billing date. All billings are considered delivered upon mailing
and the District is not responsible for non-receipt or non-delivery once mailed. Any
payment envelope received by the District without a payment enclosed, or with an
unsigned check, shall be considered non-payment. Checks received on payment of
account and later returned by the bank unpaid shall also be considered as non-payment,
and a returned check charge will be assessed. Accents with one or more returned
checks may be required to make future paym ents by cash, money order, or charge card
only.
10.16 Reactivation - If payment is not made, as stipulated above, and charges
remain unpaid on the shut-off date stated on the delinquent billing notice, water
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service shall be discontinued, a disconnection charge assessed, and a deposit required.
If an account has been disconnected for non-payment, the original bill, delinquent and
disconnection charges, and a deposit must be paid before service will be reestablished.
Payment for charges on an account that has been disconnected must be made in cash,
money order, or charge card.
10.17 Past Due Accounts - Rates and charges which are not paid on or before
the due dates shall be subject to interest charges. Interest will be calculated at a rate
of one and one-half percent (1 1/2 %) on all amounts that remain unpaid at the end of
each billing cycle. The District may secure unpaid charges by filing liens on real
property, as provided by law or by any other method available to the District. In the
event that legal action is brought to collect unpaid charges, the District shall be entitled
to the payment of all costs, including attorney’s fees. Defendant shall pay all costs
associated with litigation rendered in favor of the District.
10.18 Billing of Separate Meters not Combined - Separate bills will be rendered
for each meter installation. The District may, for its own convenience, consider each
register of compound meters as a separate service and bill each as provided for herein.
For its own convenience, the District may combine multiple services on one bill.
10.19 Opening and Closing Bills - Opening and closing bills for less than the
normal billing period shall consist of charges for actual water consumption and a
proration of the availability charge.
10.20 Delinquency Notice and Disconnection for Non-Payment - A delinquency
notice shall be mailed to customers whose accounts are delinquent, warning that
service is subject to disconnection. unless payment is received within fifteen (15)
calendar days from the date of mailing of the delinquent notice. Residential accounts
will have sixty (60) calendar days from the date of the mailing of the notice before the
account will be disconnected for non-payment in accordance with the District’s Policy
for Discontinuation of Residential Water Service. Non-residential accounts
39
(commercial, irrigation) will have fifteen (15) calendar days from the date of the
mailing of the notice before the account will be disconnected. The delinquency notice
shall will contain all the following: indicate the amount due, including delinquent
charges, and the total amount which must be paid.
the name and address of the customer;
the amount of the delinquency;
the date by which payment arrangements must be made in order to avoid
discontinuation of service;
the procedure by which the customer may initiate a complaint or request an
investigation or appeal concerning service or charges;
a description of the procedure by which the customer may request an alternative
payment arrangement, including an extension, amortization, alternative payment
schedule, or payment reduction;
the procedure for the customer to obtain information on financial assistance, if
applicable; and
the telephone number where the customer may request a payment arrangement or
receive additional information from the District.
Notice of any delinquency in a tenant's account shall also be sent to the owner of the
property.
10.21 Removal of Delinquency - At the end of each calendar year, the District
shall remove one delinquency from the record of each account that has one or more
delinquencies.
10.22 Suit - All unpaid rates, charges and penalties herein provided may be
collected by suit.
10.23 Costs - Defendant shall pay all costs of suit in any judgment rendered in
favor of the District, including reasonable attorney's fees.
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10.24 Discontinuing Service - Customers desiring to discontinue service should
so notify the District in writing three (3) business days prior to vacating the premises.
Tenants shall be liable for on-going charges whether or not any water is used, up to the
time of requested discontinuance of service. Owners shall be liable for on-going
charges between tenancy, and in the event of sale, up to the date title to the property
is transferred to a new owner. Owners shall also be responsible for charges incurred
by a tenant, but that remain unpaid after the tenant has vacated the property. Upon
notice, the District will seal off the meter and take a closing reading.
SECTION 11. COMPLAINTS AND DISPUTED BILLS
11.01 Right to Meet - The customer has the right to meet with the Financial
Officer or General Manager to present any evidence supporting a complaint with regard
to water service, District rules, regulations, resolutions or ordinances, or to dispute the
accuracy of a bill for service or other charges.
11.02 Arrangement of Meeting - To arrange such a meeting, the customer shall
contact the District office, either in writing or by telephone during normal business
hours.
11.03 Presentation of Evidence - The customer may be accompanied by a
friend, attorney, or other representative to meet with the Financial Officer or General
Manager and may present any evidence they may have to support their position.
11.04 Unresolved Disputes - If the customer is unable to resolve his dispute
with the Financial Officer or General Manager, he/she may submit the complaint in
writing along with a full and detailed explanation to the Board of Directors for
resolution.
11.05 Appearances Before the Board of Directors - The customer may appear
before the Board of Directors at the next regularly scheduled Board meeting by
notifying the District SecretaryClerk, in writing, prior to the Board meeting of the date
he/she wishes to attend and what the dispute regards. The customer may then present
41
the complaint and any evidence in support of his/her position and ask for a decision by
the Board.
11.06 Delays on Action - The Board shall act promptly to resolve the dispute,
but may delay a resolution of the dispute to the time of its next regular meeting in
order to investigate the dispute or receive special reports related to the dispute.
11.07 Further Delays - Any further delays must be freely and willingly agreed
to by the customer.
11.08 Decision of the Board - The decision of the Board of Directors shall be
final. Should the Board not render a decision within sixty (60) days of application to the
Board, this failure to act shall be deemed a denial of the requested action, unless both
parties have agreed to extend the resolution period.
11.09 Discontinuance of Service - No water or other service shall be
discontinued pending the final resolution of a dispute.
11.10 Adjustment for Fast Meter Errors - If a meter tested at the request of a
customer is found to be more than five percent (5%) fast, the excess charges for the
time service was rendered the customer, or excess charges for a period of six months,
whichever shall be the lesser, shall be refunded to the customer.
11.11 Adjustment for Slow Meter Errors - If a meter tested at the request of a
customer is found to be more than ten percent (10%) slow and shows evidence of
tampering, the District may bill the customer for the amount of the undercharge based
upon corrected meter readings for the period, not exceeding six months, that the meter
was in use.
11.12 Non-Registering Meters - If a meter is found to be not registering, the
charges for service shall be based on the estimated consumption. Such estimates shall
be made from previous consumption for a comparable period, or by such other method
as is determined by the District, and its decision shall be final.
SECTION 12. DISCONNECTION FOR NONPAYMENT
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12.01 Disconnection for Non-Payment - Water Residential water service shall
be discontinued if payment for water service is not made within fifteen (15)sixty (60)
calendar days of the date of mailing the delinquent notice. At least forty-eight (48)
hours prior to termination, the District will make a reasonable attempt to notify the
resident of the affected property by delivering, or causing to be delivered, a final
disconnect notice to the property. At no time shall the District discontinue water
service at a time when the District offices are closed. All other notifications and
communication required in the District’s Policy on Discontinuation of Residential Water
Service shall be delivered prior to disconnection. Non-residential water service shall be
discontinued if payment for service is not made within fifteen (15) calendar days.
12.01.01 Tenant Accounts – If water and other services to an account,
held in awhere the tenant’s name are discontinued for non-payment, the account can
be transferred, at the discretion of the District, to the owner’s name prior to
reconnection of service. The account will remain in the owner’s name as long as the
tenant occupies the premises. is shown as the Customer of Record, are discontinued for
non-payment, the account can be revised, at the discretion of the District, to show the
owner as primary Customer of Record. The owner will continue to be shown as primary
Customer of Record for as long as they own the property. Tenants may be shown as an
additional Customer of Record with the cons ent of the property owner, or in the event
that an account in the property owners name is subject to disconnection.
12.02 Complaint Procedures for Disconnection - Service disconnection for non-
payment of bills or for violation of any of the District's rules, regulations, ordinances or
resolutions is subject to the complaint procedures specified in Section 11 herein.
12.03 Refusal or Neglect to Pay Debt - Any amount due is a debt to the District
and any person, firm or corporation failing, neglecting, or refusing to pay this debt may
be subject to a civil action for the amount due in a court of competent jurisdiction.
43
12.04 Lien Against Property for Non-Payment - Any unpaid debt will be deemed
a lien against the real property to which service is rendered as specified herein and
California Water Code Section 31701.5 et.seq.
12.05 Service Charges for Violations - If water service is discontinued for
violation of any of the District's rules, regulations, resolutions or ordinances, service
shall not be re-instituted until the violations have been corrected and all applicable
service charges and fees as provided for herein are paid in full by cash , money order,
or cashier’s check.
12.06 Partial Payments - A partial payment of a delinquent account may be
accepted and credited to a customer's account, but such partial payment shall not be
cause for removing the account from a delinquent status and shall not preclude the
meter from being turned off for delinquency.
12.07 Authorization for Continuance of Service for Delinquent Accounts - The
General Manager or his designee may authorize continuation of service to a delinquent
account if financial arrangements satisfactory to the District have been established.
SECTION 13. ADDING DELINQUENT CHARGE TO TAX ROLL
13.01 Report of Delinquent and Unpaid Charges - A report of delinquent and
unpaid charges for water and other services which remain unpaid and delinquent for
sixty (60) days or more on July 1st of each year shall be prepared and submitted to the
Board for consideration as tax liens. The unpaid delinquent charges listed in said report
for each parcel of property shall be fixed at the amount listed in said report.
13.02 Adoption and Filing of Report - The Secretary shall file with the County
Assessor of the County of San Bernardino and the Board of Supervisors of the County of
San Bernardino, in the time and manner specified by the County Assessors and Board of
Supervisors, a copy of such written report with a statement endorsed thereon over the
signature of the Secretary, that such a report has been adopted and approved by the
Board of Directors and that the County Assessor shall enter the amount of such charges
44
against the respective lots or parcels of land as they appear on the current assessment
roll.
13.03 Collection of Delinquent and Unpaid Charges - The amount of any
charges for water and/or other services included in the report prepared and submitted
pursuant to Sections 13.01 and 13.02 above shall be added to and become a part of the
annual taxes next levied upon the property upon which the water for which the charges
are unpaid was used, and upon the property subject to the charges for any other District
services, and shall constitute a lien on that property as of the same time and in the
same manner as does the tax lien securing such annual taxes as provided in Section
12.04 above.
SECTION 14. CHARGES AND DEPOSITS
14.01 Adoption - The amount of all charges and deposits described herein shall
be adopted by Board resolution.
14.02 Consumption Charge - The consumption charge is the charge per hundred
cubic feet for all water registered by the water service meter.
14.03 Delinquency Charges - A delinquent charge shall be added to each
delinquent account at the time any amount becomes delinquent, provided that no
delinquent charge shall be made on any account which at the time has no delinquencies
of record. When a delinquent charge is made, such charge shall be added to the
delinquent account as of the date the account becomes delinquent and the charge shall
become an inseparable part of the amount due as of that time.
14.04 Disconnect Notice Charge - The disconnect notice charge is the charge
which covers reasonable District costs to notify customers that their water service is
subject to impending termination.
14.05 Disconnect/Reconnect Charge - The disconnect/reconnect charge is the
charge which covers the reasonable District costs for disconnection and reconnection
of service connections which are in violation of the provisions contained herein.
45
14.06 Fire Hydrant Installation Charge - The charge for installation of fire
hydrants as may be required.
14.07 Fire Service Connection Charge - The charge for installation of fire
services as may be required.
14.08 Fire Service Standby Charge - The fire service standby charge is the
monthly standby charge per inch diameter of the District fire service meter. Water use
through this service is limited to emergency fire requirements only.
14.09 Inspection Charge - Where a customer service connection or facility
requires inspection by District personnel, the customer shall be charged for such
inspection.
14.10 Meter Test Charge - The meter test charge is the charge which covers the
District costs for removing, bench testing, and reinstalling the water meter to be
tested.
14.11 Security Deposit - The Security deposit insures payment of minimum
District charges. Upon discontinuance of service the security deposit shall be applied
to reduce any outstanding charges on any accounts held by the customer with the
District. The amount of deposit shall be established by the Board of Directors in the
resolution on fees. The security deposit shall be refunded to the customer as provided
in Section 6.04.02 herein.
14.12 Special Facility Charge - A special facility charge shall be for the
development of a limited service area whenever special facilities including, but not
limited to, booster stations, hydropneumatic stations and pressure regulators are
required. The charge to be made to a developer or owner of land that is considered by
the District to be within a limited service area shall be based upon the developer's or
landowner's proportionate share of the cost of the installation of such special facility.
Such proportionate share to be borne by the developer or landowner shall be based on
the percentage of such development to the entire limited service area to be served by
46
the special facilities and the difference between the cost of facilities to serve the same
number of acres or area under normal conditions and the cost of facilities to serve the
acreage or area under special conditions at a higher cost.
14.13 Water System Charge - The system charge is the monthly availability
charge applicable to all metered services, and shall apply whether or not premises
served by the meter are occupied.
14.14 Unauthorized Use of Water Charge - The unauthorized use of water
charge shall be charged to any person, organization or agency for each unauthorized
use of District water, or for tampering in any manner with any meter belonging to the
District, in which tampering shall affect the accuracy of such meter. Where the
unauthorized use of water or tampering results in the District’s action to remove the
meter, there shall be a charge for the removal and re-installation.
14.15 Front Footage Charge - The front footage charge is a one-time
reimbursement to the District for previously constructed water mains adjacent to all
sides of an unimproved property to be served.
14.16 Water Main Extension Charge - The water main extension charge is for
the construction of a water main extending to the far side of the property to be served.
This charge shall be based on the prevailing rates of time and material per District
approved plans. The customer shall be responsible to provide the plans and for all
applicable Engineering Services charges described in Section 14.18.
14.17 Water Service Connection Charge - The water service connection charge
is the charge for the type and size of water service connection desired. Such regular
charge shall be paid in advance by the applicant. The water service connection charge
shall consist of an installation charge and a capacity charge. Where there is no regular
charge, the District reserves the right to require the applicant to deposit an amount
equal to the estimated cost of such service connection.
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14.17.01 Installation Charge - The installation charge shall represent the
District’s cost to furnish and install the specified service.
14.17.02 Capacity Charge - The capacity charge is a fee for that
incremental portion of the entire water system and District facilities that will be used
by a new service.
14.18 Water System Design Charge - A non-refundable water system design
charge shall be required for all main extensions, service connection and/or special
facilities requiring the preparation of engineering plans and drawings.
14.19 Engineering Services Charge - The Engineering Services charge is a fee
for the District's time and effort spent on assisting customers who have a requirement
to construct water main extensions, or other water facilities, that must meet District
needs and conform to District standards. This fee includes time and effort the District
spends on plan checking, plan and easement development, and all other related work.
Prior to submission of any documents requiring work by the District, a non-refundable
minimum charge in the amount of 7.5% of the engineer's estimated cost for the project
shall be submitted to the District. The work will be accomplished on a time and effort
basis. Should the District use more funds than the original charge, the additional billed
costs must be paid prior to allowing water service to the project.
14.20 Construction Water Charge - The construction water charge is a
temporary flat rate water charge. It is only available during the construction phase of
a new building for services 1" in diameter or less. It is available for a period not
exceeding six months.
14.21 Fire Flow Test Charge - The fire flow test charge is a flat rate to cover
the District's time and effort for testing parts of the water system to obtain fire flow
test data and calculate results as requested.
14.22 Valve Deposit - The valve deposit is a refundable charge that is used to
insure all valve cans and caps are constructed to final grade before a water system
48
construction project is complete. The District will accept a guarantee bond in lieu of
a cash deposit. The fee will be returned or the bond released when valve cans and caps
are constructed to final grade by the developer's contractor and verified by the District.
14.23 Service Initiation Charge - The service initiation charge is a non
refundable charge which covers the reasonable District costs for initiating water
service.
14.24 Returned Check Charge - A returned check charge is a charge which
covers the reasonable administrative cost and banking charges for processing a returned
check.
14.25 Temporary Service Charge - A temporary service is available through the
use of a fire hydrant. A customer deposit for the temporary service will be required.
All other applicable service charges shall apply.
14.26 Charges and Deposits - All rates, charges, fees, penalties, fines, deposits,
and other methods of assessment are set by the District’s Board of Directors. The
current rates and charges are set forth in Exhibit A to this current rate resolution and
may be revised from time to time pursuant to the District’s procedures and applicable
law. The General Manager/CEO, or appointed designee, may approve adjustment to
any charges, late penalties, past due account fees or service deposits pursuant to the
District’s procedures and applicable law.
SECTION 15. WATER CONSERVATION
15.01 Waste or Nuisance Water and Other Substances - It is unlawful for any
person, firm or corporation to deposit, drain, wash, or allow to run or divert water,
mud or sand into, or upon, any public road, highway, street, alley, drainage ditch,
storm drain, flood control channel owned or controlled by any public agency within the
District. When a written application is filed with the District, and approved by the
General Manager, a permit may be granted with terms and conditions and applicable
fees as it may deem appropriate to impose to such person. For purposes of enforcement
49
of this section, the owner of the meter, or property, which is the source of the “waste
or nuisance water and other substances” as defined herein will be considered the
responsible party. Any violations cited hereunder, and defined as being detrimental to
public health, safety or welfare, will be borne by the responsible party.
15.02 Conservation Measures - Stage No.1 Normal Conditions: Permanent
Conservation Measures – Stage No. 1 Normal conditions shall be in effect when the
District is able to meet all the water demands of its customers in the immediate future.
During these normal conditions all water users should continue to use water wisely, to
prevent the waste or unreasonable use of water, and to reduce water consumption to
that necessary for ordinary domestic and commercial purposes.
15.02.01 Excessive Irrigation and Related Waste - No property within
the East Valley Water District service area shall cause or permit the use of water for
irrigation of landscaping or other outdoor vegetation, to exceed the amount required
to provide reasonable irrigation, and shall not cause or permit any unreasonable or
excessive waste of water from said irrigation activities or from watering devices or
systems.
15.02.02 Run-off- The free flow of water away from a meter service
area shall be presumptively considered excessive irrigation and waste as defined in
Section 3 herein.
15.02.03 Wash-down- No water provided by the District shall be used
for the purposes of wash-down of impervious areas, without specific written
authorization of the General Manager.
15.02.04 Vehicle Washing - The washing of cars, trucks or other
vehicles is not permitted, except with a hose equipped with an automatic shut-off
device, or a commercial facility.
15.02.05 Decorative Features –Water fountains or other decorative
water features must re-circulate water.
50
15.02.06 Irrigation After Measurable Rainfall – The application of
potable water to outdoor landscape for irrigation purposes during or after 48 hours of
measurable rainfall is prohibited.
15.02.07 Drinking Water Provided by Restaurants - Restaurants are
requested not to provide drinking water to patrons except by request.
15.02.08 Hotel and Motel – Hotels and motels must offer their guests
the option to not have their linens and towels laundered daily, and must prominently
display this option in each room.
15.02.09 Domestic Irrigation -The District may determine that the
irrigation of exterior vegetation shall be conducted only during specified hours and/or
days, and may impose other restrictions on the use of water for such irrigation.
Irrigation done with a weather based irrigation controller is exempt from specified
irrigation day.
15.02.10 Irrigation of Medians– Medians located within the right-of-way
are prohibited from using potable water to irrigate turf or other high water use plant
material as identified by the Water Use Classifications of Landscaping Species (WUCOLS)
Guide. The continued irrigation and preservation of trees is encouraged.
15.02.11 Bordering Parkways –Bordering parkways located within the
right-of-way are prohibited from using potable water to irrigate turf or other high water
use plant material as identified by the Water Use Classifications of Landscaping Species
(WUCOLS) Guide. Bordering parkways are considered the strips of non-functional
ornamental turf adjacent to the street. The continued irrigation and preservation of
trees is encouraged.
15.03 Stage No. 2 - Threatened Water Supply Shortage - In the event of a
threatened water supply shortage which could affect the District's ability to provide
water for ordinary domestic and commercial uses, the Board of Directors shall hold a
public hearing at which consumers of the water supply shall have the opportunity to
51
protest and to present their respective needs to the District. The Board may then, by
resolution, declare a water shortage condition to prevail, and the following
conservation measures shall be in effect in addition to the permanent conservation
measures in Stage No. 1:
15.03.01 Exterior Landscape Plans - Exterior landscape plans for all new
development shall be in compliance with the State Model Water Efficient Landscape
Ordinance. Such plans shall be presented to and approved by the District prior to
issuance of a water service letter.
15.03.02 Leaks or Breaks, Excessive loss or water use through breaks or
leaks from either indoor or outdoor plumbing fixtures must be repaired within seven (7)
days after discovery.
15.03.03 Agricultural Irrigation - Persons receiving water from the
District who are engaged in commercial agricultural practices, whether for the purpose
of crop production or growing of ornamental plants shall provide, maintain and use
irrigation equipment and practices which are the most efficient possible. Upon the
request of the General Manager, these persons may be required to prepare a plan
describing their irrigation practices and equipment, including but not limited to, an
estimate of the efficiency of the use of water on their properties.
15.03.04 Commercial Facilities - Commercial and industrial facilities
shall, upon request of the General Manager, provide the District with a plan to conserve
water at their facilities. The District will provide these facilities with information
regarding the average monthly water use by the facility for the last two year period, or
the State of California approved conservation base year. The facility will be expected
to provide the District with a plan to conserve or reduce the amount of water used by
that percentage deemed by the Board of Directors to be necessary under the
circumstances. After review and approval by the General Manager, the water
52
conservation plan shall be considered subject to inspection and enforcement by the
District.
15.03.05 Parks, Golf Courses and School Grounds - Public and private
parks, golf courses, and school grounds which use water provided by the District shall
use water for irrigation within a designated watering schedule, which may include
specifiec hours and/or day(s). .
15.03.06 Swimming Pools - All residential, public and recreational
swimming pools, of all size, shall use evaporation resistant covers and shall re-circulate
water.
15.03.07 General Manager Emergency Authority – The Board of Directors
appoints the General Manager/CEO the authority, to implement and enforce measures
necessary to remain in compliance with emergency statewide mandatory conservation
measures. Actions taken by the General Manager/CEO in accordance with State
regulations outside of those listed in this Ordinance must be reported to the Board at
the next regularly scheduled meeting.
15.04 Stage No.3 - Water Shortage Emergency: Mandatory Conservation
Measures - In the event of a water shortage emergency in which the District may be
prevented from meeting the water demands of its customers, the Board of Directors
shall, if possible, given the time and circumstances, immediately hold a public hearing
at which customers of the District shall have the opportunity to protest and to present
their respective needs to the Board. No public hearing shall be required in the event of
a breakage or failure of a pump, pipeline, or conduit causing an immediate emergency.
The General Manager is empowered to declare a water shortage emergency, subject to
the ratification of the Board of Directors within 72 hours of such declaration, and the
following rules and regulations shall be in effect immediately following such
declarations:
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15.04.01 Prohibition - Watering of parks, school grounds, golf courses,
lawn water, landscape irrigation, washing down of driveways, parking lots or other
impervious surfaces, washing of vehicles, except when done by commercial car wash
establishments using only recycled or reclaimed water, filling or adding water to
swimming pools, wading pools, spas, ornamental ponds, fountains and artificial lakes
are prohibited.
15.04.02 Construction Meters - No new construction meter permits shall
be issued by the District. All existing construction meters shall be removed and/or
locked.
15.04.03 Commercial Nurseries and Livestock – Commercial nurseries
shall discontinue all watering and irrigation. Watering of livestock is permitted as
necessary.
15.05 Implementation and Termination of Mandatory Compliance Stages - The
General Manager of the District shall monitor the supply and demand for water on a
daily basis to determine the level of conservation required by the implementation or
termination of the Water Conservation Plan Stages and shall notify the Board of
Directors of the necessity for the implementation, or termination, of each stage. Each
declaration of the Board of Directors implementing, or terminating, a water
conservation stage shall be published at least once in a newspaper of general
circulation, and shall be posted at the District offices. Each declaration shall remain in
effect until the Board of Directors otherwise declares, as provided herein.
15.06 Exceptions - Application for Exception Permits - The General Manager
may grant permits for uses of water otherwise prohibited under the provisions of this
Ordinance if he finds and determines that restrictions herein would either:
15.06.01 Hardship - Cause an unnecessary and undue hardship to the
water user or the public; or
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15.06.02 Emergency - Cause an emergency condition affecting the
health, sanitation, fire protection or safety of the water use or of the public.
15.06.03 Exemptions Granted - Such exceptions may be granted only
upon written application therefor. Upon granting such exception permit, the General
Manager may impose any conditions he determines to be just and proper.
15.07 Enforcement, Inspection - Authorized employees of the District, after
proper identification may, during reasonable hours, inspect any facility having a water
conservation plan, and may enter onto private property for the purpose of observing
the operation of any water conservation device, irrigation equipment or water facility.
Employees of the District may also observe the use of water or irrigation equipment
within the District from public rights-of-way.
15.08 Criminal Penalties for Violation - Water Code Section 31029 makes any
violation of this Ordinance a misdemeanor and upon conviction thereof, the violator
shall be punished by imprisonment, fine or by both fine and imprisonment as may be
allowed by law.
15.09 Civil Penalties for Violation - In addition to criminal penalties, violators
of the mandatory provisions of this Ordinance shall be subject to civil action initiated
by the District as follows:
15.09.01 First Violation: For a first violation, the District shall issue a
written notice of violation to the water user violating the provisions of this Ordinance.
The notice shall be given pursuant to the requirements of Section 15.10 below.
15.09.02 Second Violation: $100.00 Surcharge - For a second violation
of this Ordinance within a 12 month period, or failure to comply with the notice of
violation within 30 days after notice of imposition, a surcharge of $100.00 is hereby
imposed for the meter through which the wasted water was supplied.
15.09.03 Third Violation: $300.00 Surcharge - For a third violation of
this ordinance within a 12 month period, or for continued failure to comply within 30
55
days after notice of an imposition of second violation sanctions, a one month penalty
surcharge in the amount of $300.00 is hereby imposed for the meter through which the
wasted water was supplied.
15.09.04 Fourth Violation: $500.00 Surcharge - For a fourth violation
of this ordinance within a 12 month period, or for continued failure to comply within
30 days after notice of an imposition of third violation sanctions, a one month penalty
surcharge in the amount of $500.00 is hereby imposed for the meter through which the
wasted water was supplied.
15.09.05 Fifth Violation: $500.00 Surcharge and/or Installation of a
Flow Restrictor - For a fifth violation of this ordinance within a 12 month period, or for
continued failure to comply within 30 days after notice of an imposition of fourth
violation sanctions, a one month penalty surcharge in the amount of $300.00 is hereby
imposed for the meter through which the wasted water was supplied. In addition to the
surcharge, the District may, at its discretion, install a flow-restricting device at such
meter with a one-eighth inch (1/8") orifice for services up to one and one half (1-1/2")
inch size, and comparatively sized restrictors for larger services, on the service of the
customer at the premises at which the violation occurred for a period of not less than
forty-eight (48) hours. The charge to the customer for installing a flow-restricting
device shall be based upon the size of the meter and the actual cost of installation but
shall not be less than that provided in the District's Rules and Regulations. The charge
for removal of the flow-restricting device and restoration of normal service shall be as
provided in the District's Rules and Regulations.
15.09.06 Subsequent Violations: Discontinuance of Service – For any
subsequent violation of this Ordinance, while in Stage No. 3, within the twenty-four
(24) calendar months after a first violation as provided in Section 15.09.01 hereof, the
penalty surcharge provided in Section 15.09.05 hereof shall be imposed and the District
may discontinue water service to that customer at the premises or to the meter where
56
the violation occurred. The charge for reconnection and restoration of normal service
shall be as provided in the Rules and Regulations of the District. Such restoration of
service shall not be made until the General Manager of the District as determined that
the water user has provided reasonable assurances that future violations of this
Ordinance by such user will not occur.
15.10 Notice - First Violation - For a first violation, written notice shall be given
to the customer and/or property owner personally or by regular mail.
15.10.01 Subsequent Violations - If the penalty assessed is a surcharge
for a second, third, fourth, fifth, or subsequent violation, notice may be given by
regular mail.
15.10.02 Violations Involving Installation of Flow-Restrictors or
Discontinuance of Water Service - If the penalty assessed is, or includes, the
installation of a flow restrictor or the discontinuance of water service to the customer
for any period of time, notice of the violation shall be given in the following manner:
a. Personal Service - By giving written notice thereof to the occupant
and/or property owner personally; or if the occupant and/or property owner is absent
from his/her place of residence and from his/her assumed place of business, by leaving
a copy with some person of suitable age and discretion at either place, and sending a
copy through the United States mail addressed to the occupant and/or owner at his/her
place of business or residence; or
b. Posting - If such place of residence and business cannot be ascertained,
or a person of suitable age or discretion cannot be located, then by affixing a copy in a
conspicuous place on the property where the failure to comply is occurring and also by
delivering a copy to a person there residing, if such person can be found, and also
sending a copy through the United States mail addressed to the occupant at the place
where the property is situated and the owner if different.
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15.10.03 Form of Notice - All notices provided for in this Section shall
contain, in addition to the facts of the violation, a statement of the possible penalties
for each violation and a statement informing the occupant/owner of his/her right to
hearing on the violation.
15.11 Community Advisory Commission - The District may establish a
Community Advisory Commission (Commission) consisting of 5 District customers
appointed by the Board of Directors to serve in the capacity as herein described. The
Commission is authorized to hear appeals from enforcement decisions made by the
General Manager for violations of the water conservation measures provided in Section
15 of this ordinance. The Commission shall serve as an advisory body to the Board of
Directors. The Board of Directors shall consider the recommendations of the
Commission but will not be bound thereby.
15.11.01 Hearings - Any customer or property owner against whom a
penalty is levied pursuant to this ordinance (Appellant) shall have a right to a hearing,
in the first instance by the General Manager, with the right to appeal to the
Commission. Within 15 days of the date of the alleged violation, the Appellant shall
submit a written request for a hearing to the District Clerk. The hearing shall be
conducted by the General Manager within 30 days from the date of the written request
submitted to the District Clerk. The General Manager shall issue his ruling in writing.
The Appellant may appeal the ruling of the General Manager within 10 days thereof by
filing written notice of appeal with the District Clerk. At the next regularly scheduled
Commission meeting, the Appellant may appear and present evidence in support of his
appeal. The Commission will issue a written recommendation to the Board of Directors
who will issue a final determination of the appeal. The Board of Directors may issue its
final determination based upon the recommendation of the Commission, or may call for
an additional hearing. The ruling of the Board of Directors shall be final and binding
upon the Appellant and the District.
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SECTION 16. EFFECTIVE DATE
This Ordinance shall take effect and replace Ordinance 395 396 as of the 29th 1st
day of September 2016January 2020.
Adopted this 28th 11th day of September 2016December 2019
ROLL CALL:
Ayes:
Noes:
Absent:
Abstain:
Ronald CoatsChris Carrillo, Board President
ATTEST: _______________________
John Mura, Secretary
SHARE THIS:Date Published: 09/28/2018 09:00 PM
SB-998 Discontinuation of residential water service: urban and community water systems.(2017-2018)
Senate Bill No. 998
CHAPTER 891
An act to add Chapter 6 (commencing with Section 116900) to Part 12 of Division 104 of the Health and
Safety Code, relating to water.
[ Approved by Governor September 28, 2018. Filed with Secretary of State
September 28, 2018. ]
LEGISLATIVE COUNSELʹS DIGEST
SB 998, Dodd. Discontinuation of residential water service: urban and community water systems.
Existing law, the California Safe Drinking Water Act, requires the State Water Resources Control Board to
administer provisions relating to the regulation of drinking water to protect public health. Existing law declares it
to be the established policy of the state that every human being has the right to safe, clean, affordable, and
accessible water adequate for human consumption, cooking, and sanitary purposes.
Under existing law, the Public Utilities Commission has regulatory authority over public utilities, including water
corporations. Existing law requires certain notice to be given before a water corporation, public utility district,
municipal utility district, or a municipally owned or operated public utility furnishing water may terminate
residential service for nonpayment of a delinquent account, as prescribed.
This bill would require an urban and community water system, defined as a public water system that supplies
water to more than 200 service connections, to have a written policy on discontinuation of water service to
certain types of residences for nonpayment available in prescribed languages. The bill would require the policy to
include certain components, be available on the system’s Internet Web site, and be provided to customers in
writing, upon request. The bill would provide for enforcement of these provisions, including making a violation of
these provisions punishable by a civil penalty issued by the board in an amount not to exceed $1,000 for each
day in which the violation occurs, and would require the enforcement moneys collected by the board to be
deposited in the Safe Drinking Water Account. The bill would prohibit an urban and community water system from
discontinuing residential service for nonpayment until a payment by a customer has been delinquent for at least
60 days. The bill would require an urban and community water system to contact the customer named on the
account and provide the customer with the urban and community water system’s policy on discontinuation of
residential service for nonpayment no less than 7 business days before discontinuation of residential service, as
prescribed.
This bill would prohibit residential service from being discontinued under specified circumstances. The bill would
require an urban and community water system that discontinues residential service to provide the customer with
information on how to restore service. The bill would require an urban and community water system to waive
interest charges on delinquent bills for, and would limit the amount of a reconnection of service fee imposed on, a
residential customer who demonstrates, as prescribed, to the urban and community water system household
income below 200% of the federal poverty line. The bill would require an urban and community water system that
furnishes individually metered residential service to residential occupants of a detached single-family dwelling, a
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multiunit structure, mobilehome park, or permanent residential structure in a labor camp, and that the owner,
manager, or operator of the dwelling, structure, or park is the customer of record, to make every good faith effort
to inform the residential occupants by written notice that service will be terminated and that the residential
occupants have the right to become customers, as specified. The bill would require an urban and community
water system to report the number of annual discontinuations of residential service for inability to pay on its
Internet Web site and to the board, and the bill would require the board to post on its Internet Web site the
information reported. The bill would require an urban water supplier, as defined, or an urban and community
water system regulated by the commission, to comply with the bill’s provisions on and after February 1, 2020,
and any other urban and community water system to comply with the bill’s provisions on and after April 1, 2020.
The bill would provide that the provisions of the bill are in addition to the provisions in existing law duplicative of
the bill and that where the provisions are inconsistent, the provisions described in the bill apply.
Vote: majority Appropriation: no Fiscal Committee: yes Local Program: no
THE PEOPLE OF THE STATE OF CALIFORNIA DO ENACT AS FOLLOWS:
SECTION 1. The Legislature finds and declares as follows:
(a) All Californians have the right to safe, accessible, and affordable water as declared by Section 106.3 of the
Water Code.
(b) It is the intent of the Legislature to minimize the number of Californians who lose access to water service due
to inability to pay.
(c) Water service discontinuations threaten human health and well-being, and have disproportionate impact on
infants, children, the elderly, low-income families, communities of color, people for whom English is a second
language, physically disabled persons, and persons with life-threatening medical conditions.
(d) When there is a delinquent bill, all Californians, regardless of whether they pay a water bill directly, should be
treated fairly, and fair treatment includes the ability to contest a bill, seek alternative payment schedules, and
demonstrate medical need and severe economic hardship.
(e) The loss of water service causes tremendous hardship and undue stress, including increased health risks to
vulnerable populations.
(f) It is the intent of the Legislature that this act provide additional procedural protections and expand upon the
procedural safeguards contained in the Public Utilities Code and Government Code as of January 1, 2018, relating
to utility service disconnections.
SEC. 2. Chapter 6 (commencing with Section 116900) is added to Part 12 of Division 104 of the Health and
Safety Code, to read:
CHAPTER 6. Discontinuation of Residential Water Service
116900. This chapter shall be known, and may be cited, as the Water Shutoff Protection Act.
116902. For the purposes of this chapter, the following definitions apply:
(a) “Board” means the State Water Resources Control Board.
(b) “Public water system” has the same meaning as defined in Section 116275.
(c) “Residential service” means water service to a residential connection that includes single-family residences,
multifamily residences, mobilehomes, including, but not limited to, mobilehomes in mobilehome parks, or
farmworker housing.
(d) “Urban and community water system” means a public water system that supplies water to more than 200
service connections.
(e) “Urban water supplier” has the same meaning as defined in Section 10617 of the Water Code.
116904. (a) An urban water supplier not regulated by the Public Utilities Commission shall comply with this chapter
on and after February 1, 2020.
(b) An urban and community water system regulated by the Public Utilities Commission shall comply with this
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chapter on and after February 1, 2020. The urban and community water system regulated by the Public Utilities
Commission shall file advice letters with the commission to conform with this chapter.
(c) An urban and community water system not described in subdivision (a) or (b) shall comply with this chapter
on and after April 1, 2020.
116906. (a) An urban and community water system shall have a written policy on discontinuation of residential
service for nonpayment available in English, the languages listed in Section 1632 of the Civil Code, and any other
language spoken by at least 10 percent of the people residing in its service area. The policy shall include all of the
following:
(1) A plan for deferred or reduced payments.
(2) Alternative payment schedules.
(3) A formal mechanism for a customer to contest or appeal a bill.
(4) A telephone number for a customer to contact to discuss options for averting discontinuation of residential
service for nonpayment.
(b) The policy shall be available on the urban and community water system’s Internet Web site, if an Internet
Web site exists. If an Internet Web site does not exist, the urban and community water system shall provide the
policy to customers in writing, upon request.
(c) (1) The board may enforce the requirements of this section pursuant to Sections 116577, 116650, and
116655. The provisions of Section 116585 and Article 10 (commencing with Section 116700) of Chapter 4 apply
to enforcement undertaken for a violation of this section.
(2) All moneys collected pursuant to this subdivision shall be deposited in the Safe Drinking Water Account
established pursuant to Section 116590.
116908. (a) (1) (A) An urban and community water system shall not discontinue residential service for
nonpayment until a payment by a customer has been delinquent for at least 60 days. No less than seven business
days before discontinuation of residential service for nonpayment, an urban and community water system shall
contact the customer named on the account by telephone or written notice.
(B) When the urban and community water system contacts the customer named on the account by telephone
pursuant to subparagraph (A), it shall offer to provide in writing to the customer the urban and community water
system’s policy on discontinuation of residential service for nonpayment. An urban and community water system
shall offer to discuss options to avert discontinuation of residential service for nonpayment, including, but not
limited to, alternative payment schedules, deferred payments, minimum payments, procedures for requesting
amortization of the unpaid balance, and petition for bill review and appeal.
(C) When the urban and community water system contacts the customer named on the account by written notice
pursuant to subparagraph (A), the written notice of payment delinquency and impending discontinuation shall be
mailed to the customer of the residence to which the residential service is provided. If the customer’s address is
not the address of the property to which residential service is provided, the notice also shall be sent to the
address of the property to which residential service is provided, addressed to “Occupant.” The notice shall include,
but is not limited to, all of the following information in a clear and legible format:
(i) The customer’s name and address.
(ii) The amount of the delinquency.
(iii) The date by which payment or arrangement for payment is required in order to avoid discontinuation of
residential service.
(iv) A description of the process to apply for an extension of time to pay the delinquent charges.
(v) A description of the procedure to petition for bill review and appeal.
(vi) A description of the procedure by which the customer may request a deferred, reduced, or alternative
payment schedule, including an amortization of the delinquent residential service charges, consistent with the
written policies provided pursuant to subdivision (a) of Section 116906.
(2) If the urban and community water system is unable to make contact with the customer or an adult occupying
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the residence by telephone, and written notice is returned through the mail as undeliverable, the urban and
community water system shall make a good faith effort to visit the residence and leave, or make other
arrangements for placement in a conspicuous place of, a notice of imminent discontinuation of residential service
for nonpayment and the urban and community water system’s policy for discontinuation of residential service for
nonpayment.
(b) If an adult at the residence appeals the water bill to the urban and community water system or any other
administrative or legal body to which such an appeal may be lawfully taken, the urban and community water
system shall not discontinue residential service while the appeal is pending.
116910. (a) An urban and community water system shall not discontinue residential service for nonpayment if all
of the following conditions are met:
(1) The customer, or a tenant of the customer, submits to the urban and community water system the
certification of a primary care provider, as that term is defined in subparagraph (A) of paragraph (1) of subdivision
(b) of Section 14088 of the Welfare and Institutions Code, that discontinuation of residential service will be life
threatening to, or pose a serious threat to the health and safety of, a resident of the premises where residential
service is provided.
(2) The customer demonstrates that he or she is financially unable to pay for residential service within the urban
and community water system’s normal billing cycle. The customer shall be deemed financially unable to pay for
residential service within the urban and community water system’s normal billing cycle if any member of the
customer’s household is a current recipient of CalWORKs, CalFresh, general assistance, Medi-Cal, Supplemental
Security Income/State Supplementary Payment Program, or California Special Supplemental Nutrition Program for
Women, Infants, and Children, or the customer declares that the household’s annual income is less than 200
percent of the federal poverty level.
(3) The customer is willing to enter into an amortization agreement, alternative payment schedule, or a plan for
deferred or reduced payment, consistent with the written policies provided pursuant to subdivision (a) of Section
116906, with respect to all delinquent charges.
(b) (1) If the conditions listed in subdivision (a) are met, the urban and community water system shall offer the
customer one or more of the following options:
(A) Amortization of the unpaid balance.
(B) Participation in an alternative payment schedule.
(C) A partial or full reduction of the unpaid balance financed without additional charges to other ratepayers.
(D) Temporary deferral of payment.
(2) The urban and community water system may choose which of the payment options described in paragraph (1)
the customer undertakes and may set the parameters of that payment option. Ordinarily, the repayment option
offered should result in repayment of any remaining outstanding balance within 12 months. An urban and
community water system may grant a longer repayment period if it finds the longer period is necessary to avoid
undue hardship to the customer based on the circumstances of the individual case.
(3) Residential service may be discontinued no sooner than 5 business days after the urban and community water
system posts a final notice of intent to disconnect service in a prominent and conspicuous location at the property
under either of the following circumstances:
(A) The customer fails to comply with an amortization agreement, an alternative payment schedule, or a deferral
or reduction in payment plan for delinquent charges for 60 days or more.
(B) While undertaking an amortization agreement, an alternative payment schedule, or a deferral or reduction in
payment plan for delinquent charges, the customer does not pay his or her current residential service charges for
60 days or more.
116912. An urban and community water system that discontinues residential service for nonpayment shall provide
the customer with information on how to restore residential service.
116914. (a) For a residential customer who demonstrates to an urban and community water system household
income below 200 percent of the federal poverty line, the urban and community water system shall do both of the
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following:
(1) Set a reconnection of service fee for reconnection during normal operating hours at fifty dollars ($50), but not
to exceed the actual cost of reconnection if it is less. Reconnection fees shall be subject to an annual adjustment
for changes in the Consumer Price Index beginning January 1, 2021. For the reconnection of residential service
during nonoperational hours, an urban and community water system shall set a reconnection of service fee at one
hundred fifty dollars ($150), but not to exceed the actual cost of reconnection if it is less. Reconnection fees shall
be subject to an annual adjustment for changes in the Consumer Price Index beginning January 1, 2021.
(2) Waive interest charges on delinquent bills once every 12 months.
(b) An urban and community water system shall deem a residential customer to have a household income below
200 percent of the federal poverty line if any member of the household is a current recipient of CalWORKs,
CalFresh, general assistance, Medi-Cal, Supplemental Security Income/State Supplementary Payment Program, or
California Special Supplemental Nutrition Program for Women, Infants, and Children, or the customer declares
that the household’s annual income is less than 200 percent of the federal poverty level.
116916. (a) This section applies if there is a landlord-tenant relationship between the residential occupants and the
owner, manager, or operator of the dwelling.
(b) If an urban and community water system furnishes individually metered residential service to residential
occupants of a detached single-family dwelling, a multiunit residential structure, mobilehome park, or permanent
residential structure in a labor camp as defined in Section 17008, and the owner, manager, or operator of the
dwelling, structure, or park is the customer of record, the urban and community water system shall make every
good faith effort to inform the residential occupants, by means of written notice, when the account is in arrears
that service will be terminated at least 10 days prior to the termination. The written notice shall further inform
the residential occupants that they have the right to become customers, to whom the service will then be billed,
without being required to pay any amount which may be due on the delinquent account.
(c) The urban and community water system is not required to make service available to the residential occupants
unless each residential occupant agrees to the terms and conditions of service and meets the requirements of law
and the urban and community water system’s rules and tariffs. However, if one or more of the residential
occupants are willing and able to assume responsibility for the subsequent charges to the account to the
satisfaction of the urban and community water system, or if there is a physical means legally available to the
urban and community water system of selectively terminating service to those residential occupants who have not
met the requirements of the urban and community water system’s rules and tariffs, the urban and community
water system shall make service available to those residential occupants who have met those requirements.
(d) If prior service for a period of time is a condition for establishing credit with the urban and community water
system, residence and proof of prompt payment of rent or other credit obligation acceptable to the urban and
community water system for that period of time is a satisfactory equivalent.
(e) Any residential occupant who becomes a customer of the urban and community water system pursuant to this
section whose periodic payments, such as rental payments, include charges for residential water service, where
those charges are not separately stated, may deduct from the periodic payment each payment period all
reasonable charges paid to the urban and community water system for those services during the preceding
payment period.
(f) In the case of a detached single-family dwelling, the urban and community water system may do any of the
following:
(1) Give notice of termination at least seven days prior to the proposed termination.
(2) In order for the amount due on the delinquent account to be waived, require an occupant who becomes a
customer to verify that the delinquent account customer of record is or was the landlord, manager, or agent of the
dwelling. Verification may include, but is not limited to, a lease or rental agreement, rent receipts, a government
document indicating that the occupant is renting the property, or information disclosed pursuant to Section 1962
of the Civil Code.
116918. An urban and community water system shall report the number of annual discontinuations of residential
service for inability to pay on the urban and community water system’s Internet Web site, if an Internet Web site
exists, and to the board. The board shall post on its Internet Web site the information reported.
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116920. (a) The Attorney General, at the request of the board or upon his or her own motion, may bring an action
in state court to restrain by temporary or permanent injunction the use of any method, act, or practice declared in
this chapter to be unlawful.
(b) For an urban and community water system regulated by the Public Utilities Commission, the commission may
bring an action in state court to restrain by temporary or permanent injunction the use by an urban and
community water system regulated by the commission of any method, act, or practice declared in this chapter to
be unlawful.
116922. All written notices required under this chapter shall be provided in English, the languages listed in Section
1632 of the Civil Code, and any other language spoken by 10 percent or more of the customers in the urban and
community water system’s service area.
116924. Where provisions of existing law are duplicative of this chapter, compliance with one shall be deemed
compliance with the other. Where those provisions are inconsistent, the provisions of this chapter shall apply.
Nothing in this chapter shall be construed to limit or restrict the procedural safeguards against the disconnection
of residential water service existing as of December 31, 2018.
116926. This chapter does not apply to the termination of a service connection by an urban and community water
system due to an unauthorized action of a customer.
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B O AR D AGE N D A S TAF F R E P ORT
Agenda Item #8.
Meeting Date: December 11, 2019
P ublic Hearing
To: G o verning Board Memb ers
F rom: G eneral Manager/C EO
Subject: C ons id er Adoptio n of R es o lution 2019.19 - Updating Water and Wastewater C ap acity F ees and
C ertain Mis cellaneo us F ees
R E C O MME N D AT IO N:
P ass R esolution 2019.19 updating the Dis tric t’s S ched ule of Water and Was tewater R ates and C harges .
B AC KGR O UN D / AN ALYS IS :
At the Novemb er 13, 2019 Board Meeting, Habib Is aac from I B C ons ulting presented the res ult of his work to
update Water and Wastewater C ap acity F ees to b e c harged to new development p lanning to c onnect to the
Dis tric t’s water and was tewater infras tructure.
Mr. Isaac us ed a hybrid o f both widely us ed methodologies for d evelop ing C apac ity F ees which are the
Incremental / Marginal C os t and the Buy-In metho d s . T he Buy-In metho d recognizes that the Dis tric t has
alread y made inves tments in infras tructure that have the capacity to facilitate gro wth and as ks new development
to repay the Dis tric t for tho s e investments. T he Inc remental C os t method as ks new d evelopment to p ay for
certain c ap acity p ro jec ts inc luded in Mas ter P lans and the Distric t’s C ap ital Imp ro vement P rogram.
T he attached report p res ents the applic atio n o f the methodologies d es cribed above, s ho ws the meter d ata and
fixed as s et d ata extrac ted fro m Dis tric t records , and lis ts the future projec ts taken from the rec ently c o mp leted
Master P lan updates which new d evelo p ment will be as ked to contribute to. T he p ro p o s ed c ap acity fees are
p res ented o n p age 16 o f the rep ort.
In ad d ition to up d ating c apac ity fees , and ad jus ting disc o nnec t/reconnec t fees as dis c us s ed in a previo us agenda
item, s taff is also p ro posing a new fee as follo ws:
AMI O pt-O ut – the Dis trict has rec eived s everal reques ts fro m c us tomers that their servic e not be
eq uip p ed with an AMI meter, citing vario us c oncerns . W hile the District mus t remain s ens itive to thos e
c onc erns, it is als o inc umb ent o n the Dis tric t to ens ure that rates /fees cover reas onab le cos ts assoc iated
with p ro viding a s ervic e. Ac cordingly, c usto mers reques ting that their meter be read manually s hould p ay
fo r the cos t o f s ending a meter read er to their address every month. A c alculation o f the cost o f that effo rt
is attached .
Disc o nnect F ee – the new regulatio ns related to Dis c onnec tion of R es idential Water S ervice limits the
amount that c an b e c harged to low-inc o me c us to mers fo r rec o nnectio n, after servic e has b een
d is c o ntinued fo r non-p ayment, $50, o r $150 if the request for rec o nnec tion is after normal bus ines s
R ecommended b y:
Jo hn Mura
G eneral Manager/C EO
R espec tfully sub mitted:
Brian Tomp kins
C hief F inancial O ffic er
d is c o ntinued fo r non-p ayment, $50, o r $150 if the request for rec o nnec tion is after normal bus ines s
hours.
P ublic no tices ab o ut this evenings hearing have been pos ted in a locally c irculated news pap er both 14 d ays and 7
d ays in advance of the hearing. In ad d itio n, the report prepared b y I B C ons ulting sup p o rting the propos ed
changes to c ap ac ity fees , and calc ulatio ns and legis lation s upporting the rec o mmended mis cellaneo us fee
ad justments, have b een made availab le for p ub lic ins pectio n fo r 10 days prior to the hearing.
S taff recommends that the Board o f Direc tors p as s R esolution 2019.19 up d ating the Distric t’s S c hed ule of
Water and Wastewater R ates and C harges for c hanges in the C apacity F ees , Dis c o nnect/R econnec t fees , and
the A MI O pt-O ut fee.
AG E N C Y G O ALS AN D OB J E C T IVE S :
G o al and O bjec tives I V - P romo te P lanning, Maintenanc e and P res ervatio n o f Dis tric t R esources
b ) Enhanc e P lanning Efforts that R es p o nd to F uture Demands
R E VIE W B Y O T HE R S :
T his agend a item has b een reviewed b y the F inanc e and Engineering Dep artments , Legal C ouns el, and the
F inanc e and Human R es o urc e C o mmittee.
F IS C AL IMPAC T
T here is no fis cal impac t as s o c iated with this agend a item.
ATTACH M E N TS:
Description Type
IB Co nsulting Repo rt Backup Material
Resolution 2019.19 Resolutio n Letter
Exhibit A - EVW D Schedule o f Water and Wastewater
Rates and Charges Exhibit
Exhibit B - AM I Opt-Out Calculation Exhibit
P ublic Hearing No tic e Backup Material
IB Consulting, LLC
31938 Temecula Parkway, Suite A #350
Temecula, CA. 92592
Capacity Fee Study
East Valley
Water District
December 11, 2019
East Valley Water District – Capacity Fee Study
Page | 2
TABLE OF CONTENTS
Executive Summary ......................................................................................................................... 3
Overview .......................................................................................................................................... 4
Capacity Fee Methodology ............................................................................................................... 5
Existing System Demand and Future Development ......................................................................... 8
Utility Asset Values ........................................................................................................................... 9
Capacity Charge Analysis .............................................................................................................. 12
Updated Capacity Fees .................................................................................................................. 16
TABLES
Table 1 - 2019 Master Plan Demand Projections ............................................................................. 8
Table 2– Water Asset Replacement Cost Less Depreciation ......................................................... 10
Table 3– Wastewater Asset Replacement Cost Less Depreciation ............................................... 10
Table 4– Utility Net RCLD .............................................................................................................. 11
Table 5– Existing Water Meter Equivalents .................................................................................... 12
Table 6– Water Buy-In by Asset Category ..................................................................................... 13
Table 7– Wastewater Buy-In by Asset Category ............................................................................ 14
Table 8– Water Incremental Cost Component ............................................................................... 14
Table 9– Wastewater Incremental Cost Component ...................................................................... 15
Table 10– Water Proposed Capacity Fee ...................................................................................... 16
Table 11– Wastewater Proposed Capacity Fee ............................................................................. 16
FIGURES
Figure 1 – Capacity Fee Analysis ..................................................................................................... 5
Figure 2 – Asset Valuation ............................................................................................................... 6
East Valley Water District – Capacity Fee Study
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Executive Summary
In June 2019, East Valley Water District (District) engaged IB Consulting, LLC (IBC) to complete a capacity
charge nexus study for its water and wastewater enterprises. This Water and Wastewater Capacity Fee Study
Report (Report) describes the approach, methodology, and technical analysis used to derive updated capacity
charges per California State Government Code, Section 66013 (GC 66013). GC 66013 allows an agency to
charge the estimated reasonable cost to serve a new connection for which the charge is imposed.
Currently, the District’s water capacity charge is $5,200 for a 3/4” meter, and the wastewater capacity charge
is $5,905 for a single-family residential connection, defined as one Equivalent Dwelling Unit (1 EDU). The
District’s capacity charges were last updated in 2014 and have not been increased or indexed annually to
keep pace with the cost of construction. The updated capacity charge for water includes two primary
components: 1) a Buy-In component for existing facilities and 2) an Incremental component for a new water
treatment plant. The wastewater capacity charge also includes two components: 1) a Buy-In component for
existing collection facilities and 2) an Incremental component for the Sterling Natural Resource Center (SNRC)
and the upsizing of specific pipeline facilities required to accommodate additional demand from new
development.
The analysis contained in this Report justifies modifying the water capacity charges to $7,228 per 3/4” meter,
and the wastewater capacity charges to $7,560 per EDU. These updated charges proportionately recover
new development’s share of facility costs in existence and new public facilities to be acquired or constructed
over a 20-year planning horizon (2040) (Planning Horizon). In addition to new connections, current customers
expanding their capacity at an existing connection will also pay for the incremental demand placed on the
water and wastewater systems.
East Valley Water District – Capacity Fee Study
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Overview
Capacity Fees
A “Capacity Charge” is defined within GC 66013 as a charge for public facilities in existence at the time a
charge is imposed or charges for new facilities to be constructed in the future that is of benefit to the person
or property being charged. Capacity fees ensure new development pays its fair share to connect to the system
and does not cause additional burdens to current customers. Capital and infrastructure costs required to meet
new demand/connections should be paid by those creating the cost to be incurred.
Based on the requirements of GC 66013, capacity charges must be based on the “reasonable cost” to
accommodate additional demand from new development or the expansion of existing development. In
addition, the State Constitution was amended through the approval of Proposition 26 in 2010, which redefined
a “tax” as any levy, charge, or exaction of any kind imposed by a local government. However, seven
exemptions are part of Proposition 26, including cost-based charges imposed as a condition of property
development (i.e. capacity charges) so long as a reasonable relationship between the charges and cost of
facilities are linked. Therefore, the nexus study summarized in this Report connects the proposed charge to
the reasonable cost of improvements in compliance with the Proposition 26 exemption.
District Background
The District is located in the high-desert of San Bernardino County (County) and consists of the entire City of
Highland, portions of the City of San Bernardino, and unincorporated areas of the County. The District spans
almost 18,000 acres and currently serves a population of approximately 103,000. Since the District’s inception
in 1954, it now provides both water and wastewater service to its customers. The District recently completed
a new Master Plan for each of the two utility systems (Water Master Plan and Wastewater Master Plan, or
collectively Master Plans). Based on the Master Plans, the population is expected to be approximately
142,000 by the year 2040, representing a 37 percent increase in population. This population growth results in
increased water demands, water supply requirements, and wastewater capacity needs.
Based on the District’s current system assets and planned improvements required to accommodate growth,
the proposed capacity charges for water and wastewater include both a Buy-In component and an Incremental
component. The Buy-In component is calculated by determining the Replacement Cost of assets Less
Depreciation (RCLD). The District has a significant amount of backbone infrastructure available to
accommodate growth, and the existing assets serve as a proxy to determine the current facility standards
serving existing customers. In addition to existing infrastructure, the Master Plans identify specific capital
improvements required to accommodate growth through 2040. The Incremental component of the proposed
water capacity fee includes a new eastside water treatment plant. For wastewater, the Incremental component
consists of the SNRC and the necessary upsizing of existing facilities.
East Valley Water District – Capacity Fee Study
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Capacity Fee Methodology
There are four primary steps in calculating capacity fees: (1) determine demand and define the baseline
requirements for a connection, meter equivalent, or equivalent dwelling unit based on planning documents,
2) calculate the capital costs required to serve new or expanding connection, (3) determine any credits or
offsets to apply towards the total capital costs, such as grants, existing debt obligations, and available funding
through previously collected capacity fees, and (4) apportion the capital costs equitably to various types of
connections based on the demand placed on the utility system to ensure a fair share allocation.
Figure 1 – Capacity Fee Analysis
In addition to the four steps above, the three primary approaches for calculating capacity fees, are the “Buy-
In Approach,” “Incremental-Cost Approach,” and “Hybrid Approach.” The Hybrid Approach accounts for both
a buy-in component and an incremental component. Additional considerations may be required to allocate
costs between existing and new customers appropriately and to ensure no duplication of cost occurs. The
selected approach primary depends on the unique circumstances of the utility, such as existing build-out of
the service area, expected future growth, exiting infrastructure capacity, and access to up to date planning
documents/master plans.
East Valley Water District – Capacity Fee Study
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Buy-In Approach
The system Buy-In Approach accounts for the current facility standard that existing customers receive through
their service. Using this approach ensures that new development buys-in to the utility system and funds the
necessary improvements to maintain and receive the same level of service experienced by today’s customers.
Therefore, new development pays an amount equal to their fair share of the system. This approach eliminates
any potential funding of existing system deficiencies as the District’s current asset inventory only reflects
improvements that are in the ground today.
The basis of the Buy-In approach is the value of the existing system. System assets may be valued in a few
different ways. Options include using the original cost of the improvements (OC), original cost less
depreciation of system assets to account for the time improvements are in service (OCLD), replacement cost
of the improvements by bringing the original cost into today’s dollars (RC), and replacement cost less
depreciation which brings both the original cost and the accumulated depreciation value into today’s dollars
(RCLD). The most common valuation technique is RCLD. Using RCLD generates a system value based on
today’s cost of the improvements by indexing the original cost by an appropriate indicator that reflects the
change in cost over time, while also accounting for years in service. For this analysis, we calculate RCLD by
using the Construction Cost Index (CCI), published by Engineer’s News-Record.
Figure 2 – Asset Valuation
Once the system value is determined, dividing the total value by total existing demand derives a value per
unit of demand. Demand is commonly used for system design. It is a primary driver for the current
configuration of the system and how the system expands in the future. Using meter size and the corresponding
meter capacity (water flow demand in gallons per minute) provides a means to derive a value per Meter
Equivalent (ME).
This approach is suited for agencies that 1) have built most of their facilities in advance with only a small
portion of facilities needed for build-out, 2) don’t have an adopted long-term capital improvement plan, or 3)
the “build-out” date is so far out in the future that it is difficult to project growth accurately and required facilities.
East Valley Water District – Capacity Fee Study
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Incremental Cost Approach
The Incremental Cost Approach is based on the principle that new development should pay for improvements
required to connect them to the system, including the need for any additional capacity and/or expansions.
This approach is typically used when there are specific capital improvements identified within planning
documents that are needed for growth to occur. The Incremental Cost Approach uses the District’s most
recent Master Plan to determine growth-related improvements. Projects associated with routine repair &
replacement are not included, and any improvements identified within the Master Plan that are required to
address existing deficiencies are removed. Also, specific projects within the Master Plan may benefit both
existing and new development. In these instances, new development only pays its proportionate share based
on the demand or capacity taken from these projects.
As part of this study, there is one capital project included using the Incremental Cost Approach for water and
capital expansions required for wastewater. The District plans to construct a new water treatment plant on the
east side of the District’s service area. The treatment plant will treat surface water from the Santa Ana River
and serve the additional demand generated by new development. The Eastside Water Treatment Plant is
currently sized with a capacity of 3 Million Gallons per Day (MGD). A rate per gallon of capacity will be derived
to charge new development based on their proportional share of the capacity in the new plant. The
Wastewater Incremental component includes the new SNRC as well as certain upsizing of facilities within the
Wastewater Master Plan required for growth to occur.
Hybrid Approach
The Hybrid Approach is utilized when the existing system has available capacity and/or is substantially built
while specific capital improvements are clearly identified and needed to serve new development. Given that
the District has a significant amount of backbone infrastructure already built for its water and wastewater
systems and has a recently updated master plan that identifies additional improvements needed to serve new
development, the Hybrid Approach was used for updating the District’s capacity fees.
East Valley Water District – Capacity Fee Study
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Existing System Demand and Future Development
Water System Demand
Based on growth forecasts developed within the 2019 Water Master Plan, the population within the District’s
service area is expected to grow to approximately 142,000 by 2040. This population growth results in
increased water demands and water supply requirements. The Water Master Plan projected total water
demand through 2040 by using a combination of population projections, land use development, and the 175
Gallons Per Capacity Per Day (GPCD) compliance target from the Regional Water Urban Management Plan.
The 175 GPCD translates to 609 gallons per day for 1 ME (3.48 persons per household x 175 GPCD). Over
the Planning Horizon, projections yielded a total water demand of 27.69 MGD (2040 Water Demand).
Wastewater System Demand
The existing wastewater system consists of approximately 213 miles of pipeline, 4,400 wastewater manholes,
7 siphons, and 5 diversion structures. The existing wastewater system conveys flows into San Bernardino
Municipal Water Department’s (SBMWD) East Trunk Sewer, which outlets to the San Bernardino Water
Reclamation Plant (SBWRP).
The District’s wastewater collection system is substantially built, and effluent is conveyed to the City of San
Bernardino regional treatment plant. The District’s collection system includes approximately 213 miles of
pipeline ranging in size from 4 inches to 24 inches in diameter. The wastewater system does not include any
lift stations or force mains, and all flow is conveyed by gravity to the East Trunk Sewer pipeline. Similar to the
Water Master Plan, total demand over the Planning Horizon was estimated using population projections, and
future land use data to yield an aggregate demand of 11.79 MGD (2040 Wastewater Demand). The
Wastewater Master Plan also identifies a near-term demand, through 2025, equal to 10.1 MGD (2025
Wastewater Demand). These projections result in an incremental increase in demand of 2.87MGD by 2025
and an additional increase in demand from 2025 to 2040 of 1.69MGD. Table 1 provides a summary of existing
and future demands.
Table 1 - 2019 Master Plan Demand Projections
Utility
Existing
[A]
2025
Demand
[B]
2025
Incremental
Demand
B - A =
[C]
2040
Demand
[D]
2040
Incremental
Demand
D - B =
[E]
Water System 20.29 MGD 25.34 MGD 5.05 MGD 27.69 MGD 2.35 MGD
Wastewater System 7.23 MGD 10.1 MGD 2.87 MGD 11.79 MGD 1.69 MGD
East Valley Water District – Capacity Fee Study
Page | 9
Utility Asset Values
Asset Value
The first step in determining the buy-in facilities development charge is to determine the value of the existing
system. As mentioned above, there are several methods of determining the current value of assets, but, for
this study, RCLD was used. RCLD valuation was thought to be the most equitable and reasonable approach
since it takes into consideration the time value of money and factors in the remaining useful life of each asset.
To accomplish this, the District provided fixed asset records containing the original cost of each asset.
Replacement cost was estimated by bringing forward the original costs to today’s dollars to reflect the
estimated cost if a similar asset were constructed today. This original cost for each asset was indexed by the
annual percentage change of the Construction Cost Index for 20-cities (CCI), published by the Engineer’s
News Record. For 2018, the CCI value is 11,062. Accumulated depreciation was also indexed by CCI to
maintain consistency with 2019 dollars. Subtracting the accumulated depreciation from the replacement cost
yields the updated RCLD of each utility and reflects facility standards in 2019 dollars. Table 2 and Table 3
show the water assets and wastewater assets, respectively. Each table summarizes original cost,
replacement cost in 2019 dollars, accumulated depreciation in 2019 dollars, and assets adjusted for the 2019
depreciation (RCLD). With the asset listings, Land values do not depreciate, and the replacement value is
estimated by increasing the original acquisition costs by a 2% inflation limit in-line with Proposition 13
constraints on assessed values. In addition, Water Rights also do not depreciate, and since water rights do
not go away, the replacement cost is equivalent to the original acquisition cost of North Fork Mutual Water
Company shares owned by the District. Detailed asset listings are on file with the District.
East Valley Water District – Capacity Fee Study
Page | 10
Table 2– Water Asset Replacement Cost Less Depreciation
Asset Category
Original
Cost
[A]
Replacement
Cost
(2019 $)
[B]
Accumulated
Depreciation
[C]
Accumulated
Depreciation
(2019 $)
[D]
RCLD
B - D =
[E]
General $15,399,082 $18,230,814 $2,992,456 $4,245,444 $13,985,370
Hydrants $51,701 $84,394 $35,710 $58,328 $26,066
Land $2,583,057 $4,162,252 $- $- $4,162,252
Meters $87,231 $131,829 $53,159 $82,629 $49,200
Pumping $14,422,349 $27,767,017 $6,190,302 $17,179,912 $10,587,105
Storage $19,837,173 $38,660,328 $6,730,702 $17,394,540 $21,265,788
Transmission/Distribution $71,171,257 $159,620,760 $23,078,956 $80,372,865 $79,247,895
Treatment $28,074,591 $39,003,730 $9,867,870 $14,808,909 $24,194,821
Water Rights $1,934,473 $1,934,473 $- $- $1,934,473
Wells $16,004,293 $26,416,665 $5,914,995 $12,810,768 $13,605,897
Total $169,565,204 $316,012,263 $54,864,150 $146,953,395 $169,058,867
Table 3– Wastewater Asset Replacement Cost Less Depreciation
Asset Category
Original
Cost
[A]
Replacement
Cost
(2019 $)
[B]
Accumulated
Depreciation
[C]
Accumulated
Depreciation
(2019 $)
[D]
RCLD
B - D =
[E]
Collection $27,510,245 $105,695,787 $10,788,676 $66,436,784 $39,259,002
General $8,127,597 $9,785,547 $1,994,319 $2,836,188 $6,949,358
Land $713,940 $1,295,735 $- $- $1,295,735
Total $36,351,783 $116,777,068 $12,782,995 $69,272,973 $47,504,096
East Valley Water District – Capacity Fee Study
Page | 11
Asset Value Adjustments
With the Buy-In Approach, any outstanding debt obligations are subtracted from the RCLD to reduce the value
of the system as these liabilities funded improvements within the asset listings. The remaining debt obligations
will be paid through rates, and if the Buy-In component disregard debt, a customer would end up paying twice
for improvements funded through debt. Table 4 summarized the final net RCLD asset values for water and
wastewater.
Table 4– Utility Net RCLD
Assets/Liabilities Water
System
Wastewater
System
RCLD $169,058,867 $47,504,096
Debt Obligations Water
System
Wastewater
System
2010 Bonds (-) ($23,000,000) ($215,000)
2013 Bonds (-) ($7,875,000) ($4,210,000)
SB Valley Turnout (-) ($3,494,341)
SRF Plant 134 (-) (6,068,369)
Net RCLD $128,621,157 $43,079,096
East Valley Water District – Capacity Fee Study
Page | 12
Capacity Charge Analysis
Water Buy-In Component
The potential demand on the water system is proportional to the potential flow through each meter. The
American Water Works Association (AWWA) publishes the safe maximum operating capacity of each meter
type in Gallons Per Minute (GPM) of flow. Using the AWWA capacity information, an equivalency for each
meter size is set based on a 3/4” meter’s GPM. Table 5 provides a summary of the total MEs within the
District.
Table 5– Existing Water Meter Equivalents
Meter
Size
Number of
Accounts
[A]
AWWA
Capacity (gpm)
[B]
AWWA
Ratio
B ÷ 30 =
[C]
Equivalent
Meter Units
A × C =
[D]
5/8" 1,624 20 0.67 1,083
3/4" 14,834 30 1.00 14,834
1" 4,138 50 1.67 6,897
1 1/2" 261 100 3.33 870
2" 286 160 5.33 1,525
3" 65 320 10.67 693
4" 23 500 16.67 383
6" 14 1,000 33.33 467
8" 10 1,800 93.33 933
Total 21,255 N/A N/A 27,685
East Valley Water District – Capacity Fee Study
Page | 13
The net RCLD asset value of the Water Utility is divided by total MEs to derive the updated Capacity Fee per
3/4” meter. However, through our evaluation, certain assets are apportioned over total 2040 Demand. This
ensures new development is not overcharged as these assets will serve both existing and new connections.
These assets include: 1) the existing Treatment Plant that treats groundwater that can serve all connections,
2) Water Rights as these rights are now owned by the District in perpetuity, and 3) Wells which will serve all
customers. Table 6 provides a summary for determining the buy-in component by Asset Category, including
adjustments for outstanding debt to derive the Buy-In Component of the Water Capacity Fee.
Table 6– Water Buy-In by Asset Category
Asset Category RCLD
[A]
Allocation
Basis
[B]
Units of
Service
[C]
Unit Rate
A ÷ C
[D]
Conversion
Factor
[E]
$ per ME
D x E =
[F]
General $13,985,370 MEs 27,685 $505.15 1 ME $505.15
Hydrants $26,066 MEs 27,685 $0.94 1 ME $0.94
Land $4,162,252 MEs 27,685 $150.34 1 ME $150.34
Meters $49,200 MEs 27,685 $1.78 1 ME $1.78
Pumping $10,587,105 MEs 27,685 $382.41 1 ME $382.41
Storage $21,265,788 MEs 27,685 $768.12 1 ME $768.12
Transmission/
Distribution $79,247,895 MEs 27,685 $2,862.45 1 ME $2,862.45
Treatment $24,194,821 2040 Demand 27.69 MGD $0.87 609 gallons $532.13
Water Rights $1,934,473 2040 Demand 27.69 MGD $0.07 609 gallons $42.55
Wells $13,605,897 2040 Demand 27.69 MGD $0.49 609 gallons $299.24
Adjustments
Debt (-) $40,437,710 2040 Demand 27.69 MGD ($1.46) 609 gallons ($889.37)
Total $4,655.75
Wastewater Buy-In Component
For wastewater, existing demand is reflected by total Equivalent Dwelling Units (EDUs), where 1 EDU reflects
a single-family residential customer with an average daily flow of 245 gallons per day. Existing customers are
assigned EDUs based on their average daily flow. Based on the District’s billing data, there are a total of
29,500 wastewater EDUs, which reflects exiting flow demand.
East Valley Water District – Capacity Fee Study
Page | 14
The net RCLD asset value of the Wastewater Utility is divided by the total EDUs to derive the updated Capacity
Fees. Table 7 provides a summary for determining the buy-in component by Asset Category, including
adjustments for outstanding debt to calculate the Buy-In Component of the Wastewater Capacity Fee.
Table 7– Wastewater Buy-In by Asset Category
Asset Category RCLD
[A]
Allocation
Basis
[B]
Units of
Service
[C]
Unit Rate
A ÷ C
[D]
Conversion
Factor
[E]
$ per ME
D x E =
[F]
Collection $13,985,370 EDUs 29,500 $1,330.81 1 EDU $1,330.81
General $26,066 EDUs 29,500 $235.57 1 EDU $235.57
Land $4,162,252 EDUs 29,500 $43.92 1 EDU $43.92
Adjustments
Debt (-) $4,425,000 2040 Demand 11.79 MGD ($0.38) 245 gallons ($91.95)
Total $1,518.36
Water Incremental Cost Component
As part of the Hybrid Approach, the water capacity fee also includes the eastside water treatment plant within
the Water Master Plan. The cost estimate of the plant is $12,672,000, which includes the transmission line
connecting the new plant to the water system. The Eastside Treatment Plant cost estimate reflects a 3MGD
facility, which equates to a cost of $4.22 per gallon. Utilizing the gallons per ME equal to 609 gallons , as
shown in Table 8, the Incremental Cost Component equals $2,572.42.
Table 8– Water Incremental Cost Component
Projects Cost Estimate
[A]
Allocation
Basis
[B]
Units of
Service
[C]
Unit Rate
A ÷ C
[D]
Conversion
Factor
[E]
$ per EDU
D x E =
[F]
Eastside
Treatment Plant $12,672,000 Plant Capacity 3 MGD $4.22 609 gallons $2,572.42
Total $2,572.42
East Valley Water District – Capacity Fee Study
Page | 15
Wastewater Incremental Cost Component
The wastewater capacity fee also includes an Incremental Cost Component to account for the new SNRC
and specific upsizing projects required to accommodate future growth. Table 9 provides a summary of the
Master Plan cost estimates associated with the 10 MGD SNRC and the upsizing of improvements. N -1
improvements are not included because this upsizing is directly related to the San Manual Casino expansion
and funded through a development agreement between the District and the San Manual Casino. Also, B-2 is
not included because the construction of the SNRC may eliminate the need for these improvements and
should be revisited after the SNRC is online.
Table 9– Wastewater Incremental Cost Component
Projects Cost Estimate
[A]
Allocation Basis
[B]
Units of
Service
[C]
Unit Rate
A ÷ C
[D]
Conversion
Factor
[E]
$ per EDU
D x E =
[F]
SNRC $155,398,672 Plant Capacity 10 MGD $15.54 245 gallons $3,807.27
N-1 $4,414,500 N/A - - - $-
N-2 $17,472,000 2025 Incremental Demand 2.87 MGD $6.09 245 gallons $1,491.51
N-3 $6,949,500 2025 Incremental Demand 2.87 MGD $2.42 245 gallons $593.25
B-1 $1,030,500 2040 Incremental Demand 1.69 MGD $0.61 245 gallons $149.39
B-2 $1,764,000 N/A - - - $-
Total $6,041.42
East Valley Water District – Capacity Fee Study
Page | 16
Updated Capacity Fees
Table 10 summarized the proposed water capacity charges by meter size, with the 3/4” meter set as 1 ME
and all remaining meter size capacity fees based on the calculated capacity ratios from AWWA as identified
within Table 5.
Table 11 summarizes the proposed wastewater capacity charges, for an equivalent single-family residential
dwelling unit or 1 EDU. Non-residential connections will be assigned EDUs on a case-by-case basis to account
for total flow and strength loading in relation to a single-family residential unit.
Table 10– Water Proposed Capacity Fee
Meter Size
AWWA
Capacity
Ratio
[A]
Buy-In
Component
[B]
Incremental
Component
[C]
Total Water
Capacity Fee
[D]
5/8" 0.67 $3,104 $1,715 $4,819
3/4" 1.00 $4,656 $2,572 $7,228
1" 1.67 $7,760 $4,287 $12,047
1 1/2" 3.33 $15,519 $8,575 $24,094
2" 5.33 $24,831 $13,720 $38,550
3" 10.67 $49,661 $27,439 $77,100
4" 16.67 $77,596 $42,874 $120,469
6" 33.33 $155,192 $85,747 $240,939
8" 93.33 $434,536 $240,092 $674,629
Table 11– Wastewater Proposed Capacity Fee
Single-
Family
Residential
Buy-In
Component
[B]
Incremental
Component
[C]
Total Wastewater
Capacity Fee
[D]
1 EDU $1,460 $6,041 $7,502
In conjunction with adopting updated water and wastewater capacity fees, the District should adjust the
capacity fees each year by applying the annual percentage change in the Engineering News Record
Construction Cost Index (CCI) to keep pace with inflation, coupled with a comprehensive update every 5
years.
East Valley Water District
Resolution 2019.19
Page 1 of 3
RESOLUTION 2016.052019.19
A RESOLUTION OF THE BOARD OF DIRECTORS OF
THE EAST VALLEY WATER DISTRICT
ESTABLISHING A SCHEDULE OF FEES AND CHARGES RELATED TO THE
PROVISION OF WATER AND WASTEWATER SERVICE AND RESCINDING
SUPERCEDING RESOLUTION 2015.042019.06
WHEREAS, East Valley Water District (“District”) is a county water district organized
and operating pursuant to California Water Code Section 30000 et seq.; and
WHEREAS, pursuant to applicable law, including but not limited to Water Code Sections
31007 and 31025, the District’s Board of Directors is authorized to adopt by resolution such rates
and charges for incidental services related to the provision of water service and wastewater service
by the District to implement the rules and regulations set forth in District Ordinance No. 395 397
and 389, and to yield an amount sufficient to pay for the services provided to District ratepayers
and the regulatory costs incurred by the District in providing those services; and
WHEREAS, Ordinance 395 397 and 389 provides that Rates and Charges, may be changed
from time to time or new rates and charges may be established by resolution of the Board of
Directors; and
WHEREAS, Section 21080(b) (8) of the Public Resources Code provides that the
establishment, modification, structuring, restructuring or approval of rates, tolls, fares, or other
charges by public agencies are exempt from the requirements of the California Environmental
Quality Act (CEQA) provided that certain findings are made specifying the basis for the claim of
exemption; and
WHEREAS, the District, in accordance with the requirements of Article XIIID of the
Constitution of the State of California, has established rates and fees for property related services
including water and wastewater treatment; and
WHEREAS, the Board of Directors of the District deems it advisable and finds that it
would be in the best interest of the District to amend or establish certain fees and charges,
consistent with applicable constitutional and statutory requirements; and
WHEREAS, Article XIIIC Section 1 of the Constitution of the State of California, excepts
certain levies, fees and charges from the definition of “tax” thereby exempting such levies, fees
and charges from the procedural requirements established by Article XIIID of the California
Constitution; and
WHEREAS, the District now wishes to establish fees and charges incidental and related to
the provision of services for water and wastewater treatment, but which fees and charges are not
for property related services as defined by Article XIIID of the Constitution of the State of
California and which fees and charges may be established by resolution of the Board of Directors
of the District;
East Valley Water District
Resolution 2019.19
Page 2 of 3
NOW, THEREFORE, BE IT RESOLVED by the Board of Directors of the District as
follows:
Section 1. It is hereby found and determined that the proposed changes to the Schedule of
Rates and Charges and Miscellaneous Fee Calculations are within the purposes set forth in Section
21080(b) of the Public Resources Code, and therefore, that such changes are exempt from CEQA.
Section 2. It is hereby found and determined that the miscellaneous fees and charges
established or increased/decreased hereby do not exceed the estimated reasonable cost of providing
the service for which they are imposed and that said fees and charges do not constitute a tax
pursuant to Article XIIIC Section 1(e) of the California Constitution.
Section 3. The new fees and charges are set forth in the revised Schedule of Rates and
Charges for Water and Wastewater as set forth in Exhibit “A” and the Miscellaneous Fee
Calculation list as set forth in Exhibit “B” to this resolution.
Section 4. That the provisions of this Resolution shall be effective April January 1,
20162020.
Section 5. That the Secretary is hereby ordered and directed to post a certified copy of this
Resolution in a public place within the District.
This Resolution shall take effect as of the 1st day of April 2016January 2020.
ADOPTED this 24th 11th day of February December 20162019.
ROLL CALL:
Ayes:
Noes:
Absent:
Abstain:
Ronald L. CoatsChris Carrillo,
Board President
East Valley Water District
Resolution 2019.19
Page 3 of 3
February 24, 2016December 11, 2019
I HEREBY CERTIFY that the foregoing is a full, true and correct copy of Resolution
2016.012019.19 adopted by the Board of Directors of East Valley Water District at its Regular
Meeting held February 24, 2016December 11, 2019.
ATTEST:
_____________________________
John J. Mura,
Board Secretary
EXHIBIT “A ”
EAST VALLEY WATER DISTRICT
SCHEDULE O F
WATER AND WASTEWATER
RATES AND CHARGES
UPDATED DECEMBER 11, 2019
i
Table of Contents
Section 1: Water Service Charges............................................................ 2
Monthly Water System Charge ............................................................. 2
Commodity Charges: Potable Water ...................................................... 2
MWD Surcharge ................................................................................ 3
Private Fire Protection Service ............................................................ 4
1. Commercial Standby Charge ........................................................... 4
2. Fire Flow Testing ........................................................................ 4
Temporary Water Service Connection .................................................... 5
Monthly Service Charge ..................................................................... 5
1. Commodity Charge ...................................................................... 5
2. Meter Deposit ............................................................................ 5
3. Unauthorized Use of Water Charge ................................................... 5
New Account Fees for Water Services .................................................... 6
1. Service Initiation Charge ............................................................... 6
2. Security Deposit.......................................................................... 6
Miscellaneous Water Service Charges and Fees ......................................... 6
1. Delinquency Charge ..................................................................... 6
2. Returned Payment Charge.............................................................. 6
3. Disconnection Notice Charge .......................................................... 6
4. Service Reconnect Charge (Business Hours) ......................................... 6
5. Service Reconnect Charge (After Hours) ............................................. 6
6. Meter Test Charge ....................................................................... 7
7. Annual Backflow Compliance Test (per device) ..................................... 7
8. Backflow Device Installation Fee ...................................................... 7
9. Backflow Device Annual Administration Fee (per device) ......................... 7
Section 2: Wastewater Service Charges .................................................... 8
Monthly Wastewater System Charge ...................................................... 8
Collection Charges ........................................................................... 8
ii
Treatment Charges .......................................................................... 9
Section 3: Developer Services ............................................................... 12
Water Connection Fees ..................................................................... 12
Wastewater Connection Fees.............................................................. 13
Fire Service Connection Charges ......................................................... 13
Developer Services’ Charges and Fees .................................................. 14
1. Front Footage Charge ................................................................. 14
2. Water Main Extension Charge ........................................................ 14
3. Fire Hydrant Installation Charge .................................................... 14
4. Special Facility Charge ................................................................ 14
5. Construction Inspection Charge ..................................................... 14
6. Water System Design Charge ......................................................... 14
7. Engineering Service Charges ......................................................... 15
8. Sewer Manhole and Valve Can Deposit ............................................. 15
9. Research Fee (flat rate, 4 hour minimum) ......................................... 15
10. Development Meeting Fee (after first meeting) .................................. 15
11. Annual Backflow Compliance Test (per device) ................................... 16
12. Backflow Inspection Fee (per inspection) .......................................... 16
13. Water Quality Sampling Fee (per sample) ......................................... 16
14. New Construction Chlorination and Flushing Fee ($225 minimum to actual
cost) .......................................................................................... 16
History of Revisions ............................................................................ 18
1
[THIS PAGE IS INTENTIONALLY BLANK]
2
Section 1: Water Service Charges
Monthly Water System Charge
The water system charge is the monthly availability charge applicable to all metered
water services, and shall apply whether or not premises served by the meter are
occupied. The charges, which vary by meter size, are established at the amounts listed
in the table below.
Rates Effective on:
7/1/2016
5/8"23.06$
3/4"29.27$
1"41.71$
1 1/2"72.81$
2"110.13$
3"228.30$
4"402.44$
6"819.14$
8"1,503.28$
Meter Size
Commodity Charges: Potable Water
Commodity Charges are billed on a per unit basis for water consumption registered by
the water service meter. One unit is 100 cubic feet (HCF) of water, which is equal to
748 gallons.
Rates Effective on:Rates Effective on:
7/1/2017 1/1/2020
Tier 1 - Indoor Use 1.73$ 1.83
Tier 2 - Outdoor Use 2.46$ 2.61
Tier 3 - Inefficient Use 3.44$ 3.64
Tiers
3
MWD Surcharge
The MWD surcharge rate (per hundred cubic feet) for all customer types is as follows
Effective 6/1/2015
Rate per HCF $0.00
The MWD Surcharge Rate represents increased costs associated with water imported
from the State Water Project. The charge to the District for State Water Project
imported water is established by the San Bernardino Valley Municipal Water District.
Since the District has no control over the adoption or imposition of MWD water charges,
imposed through San Bernardino Valley Municipal Water District for the delivery of
imported water to the District, EVWD may pass-through, for a five year period beginning
June 1, 2015 any increases in the cost of MWD imported water imposed by the San
Bernardino Valley Municipal Water District.
4
Private Fire Protection Service
1. Commercial Standby Charge
The fire service standby charge is the monthly charge assessed per inch diameter of
the District fire service meter. Water use through this service is limited to
emergency fire requirements only.
Rates Effective on:
7/1/2016
1"8.78$
1 1/2"13.18$
2"17.57$
3"26.35$
4"35.14$
6"52.70$
8"70.27$
10"87.84$
Meter Size
2. Fire Flow Testing
The fire flow test charge is a flat rate established to cover the District’s time and
effort for testing parts of the water system to obtain fire flow test data and
calculate results as requested. The District will charge a one-time fee of $100.00 to
administer fire flow tests.
5
Temporary Water Service Connection
A temporary service is available through the use of a fire hydrant. A customer deposit
for the temporary service will be required, and all other applicable service charges
shall apply.
Monthly Service Charge
Refer to the schedule of Monthly Water System Charges for three inch (3”) meters.
1. Commodity Charge
Commodity charges for temporary services shall be billed at the Tier 3 rates based
on the Potable Water Commodity Rates. When available, and feasible, recycled
water shall be used for temporary construction uses.
The Commodity Charge shall be as follows:
Area Rate/100 Cubic Feet
Potable Tier 3 Rate
Recycled TBD
2. Meter Deposit
A deposit equal to the replacement cost of the construction meter shall be collected
at the time of service application. Currently, the replacement cost is estimated to
be $1,800.00. The deposit will be applied to the closing bill and any remaining
amount refunded to the customer. Lost meters will result in forfeiture of the
deposit.
3. Unauthorized Use of Water Charge
The unauthorized use of water charge shall be charged to any person, organization
or agency for each unauthorized use of District water or for tampering in any manner
with any meter belonging to the District where this tampering shall affect the
accuracy of such meter. The unauthorized use of water charge is hereby established
at the rate of $500.00 for a first occurrence and $1,000.00 for each subsequent
occurrence.
6
New Account Fees for Water Services
The following fees are applicable to all requests for new service, or transfer of an
existing account to a new location:
1. Service Initiation Charge
The service initiation charge is a non-refundable charge of $30.00 per account,
which covers the reasonable District costs for initiating water service.
2. Security Deposit
A deposit of $150.00 will be required until a one year payment history, with fewer
than two delinquencies, has been established. The deposit insures payment of
minimum District charges.
Miscellaneous Water Service Charges and Fees
1. Delinquency Charge
Rates and charges which are not paid on or before the due dates shall be subject to
interest charges. Interest will be calculated at a rate of one and one-half percent
(1 ½%) on all amounts that remain unpaid at the end of each billing cycle.
2. Returned Payment Charge
A returned check charge is a charge which covers the reasonable administrative cost
and banking charges for processing a returned check.
3. Disconnection Notice Charge
The disconnect notice charge is the charge which covers reasonable District costs to
notify customers that their water service is subject to impending termination.
4. Service Reconnect Charge (Business Hours)
The service reconnect charge is the charge which covers the reasonable District
costs for disconnection and reconnection during regular business hours, of service
connections which are in violation of the provisions contained herein.
5. Service Reconnect Charge (After Hours)
The service reconnect charge is the charge which covers the reasonable District
costs for disconnection and reconnection during non-business hours, of service
connections which are in violation of the provisions contained herein.
7
6. Meter Test Charge
The meter test charge is the charge which covers the District costs for removing,
bench testing, and reinstalling the water meter to be tested.
7. AMI Opt-Out Fee
This fee will be charged when a customer requests that the District not install an
Automated Metering Infrastructure (AMI) meter to serve their property. In addition,
this fee cover covers the cost to manually read the meter.
8. Annual Backflow Compliance Test (per device)
A fee of $5.00 per month will be charged to the customer when the annual backflow
compliance test is performed by District staff. The customer will only be billed as a
lump sum when District standards regarding the inspection, testing, and
maintenance of customer-owned backflow assemblies are not followed.
9. Backflow Device Installation Fee
Installation of new backflow prevention assemblies completed by the District will
be done at actual cost.
10. Backflow Device Annual Administration Fee (per device)
The District shall appoint at least one person trained in cross-connection control to
administer and ensure all District standards are met. This backflow device annual
administration fee will be assessed annually.
Summary of charges/fees for Miscellaneous Water Service:
Charge or Fee Name Charge/Fee
Delinquency Charge 1.5%
Returned Payment Charge $20.00
Disconnect Notice Charge $23.00
Service Reconnect Charge (Business Hours)$70.00 $50.00
Service Reconnect Charge (After Hours)$150.00
Meter Test Charge $75.00
AMI Opt-Out Fee $47.00 (per month)
Annual Backflow Compliance Test $60.00 ($5.00 per month)
Backflow Device Installations Actual Cost
Backflow Annual Administration Fee $20.00 (per device)
8
Section 2: Wastewater Service Charges
Monthly Wastewater System Charge
Collection Charges
Collection charges were established to maintain the District's wastewater collection
lines.
A. Residential Customers (1 – 3 units)
The collection charge for residential customers is a monthly fixed charge.
Customer Class Monthly Charge
Residential 15.36$
B. Commercial Customers
The collection charges for commercial customers include a small fixed charge plus
a volumetric charge (water usage).
Customer Class Monthly Fixed Charge
Commercial / Multi-Family 3.90$
Volumetric Charge per hundred cubic feet (HCF) of water used:
Commercial Customer Type Charge Per HCF
Multi-Family (4 or more units, Mobile Home Park)0.55$
Commercial/Retail (Non-Office, Bakery, Market)0.55$
Restaurant/Lounge 0.55$
Laundromat 0.55$
Dry Cleaner 0.55$
School/Church (Daycare, Nursery School)0.55$
Office Building/Motel (without a restroom,
Municipality)
0.55$
Convalescent Home 0.55$
9
Treatment Charges
The District pays treatment charges established by the City of San Bernardino for the
operation and maintenance of their wastewater treatment facilities. Any future
increases made by the City over the next five years following the previous public
hearing, held on January 25, 2017, may be automatically passed through and
incorporated herein by this reference, by action of the District’s Board of Directors to
the extent authorized by Government Code Section 53756 and any other applicable
provision of law.
A. Residential Customers
Treatment charges for residential customers are a monthly fixed charge.
Rates Effective on:
7/1/2017
Residential 21.55$
Multi-Family (2 Units)43.10$
Multi-Family (3 Units)64.64$
Customer Class
10
B. Commercial Customers
Treatment charges for commercial customers include a small fixed plus a volumetric
charge (water usage) which varies depending on the nature of the commercial
entity.
Fixed Charges:
7/1/2017
Multi-Family (4+ Units), Mobile Home Parks 1.97$
Non-Residential Customer Classes 3.52$
Customer Class
Rates Effective on:
Volumetric Charges (per HCF):
7/1/2017
Multi-Family (4+ Units), Mobile Home Parks 1.53$
Commercial / Retail 2.55$
Restaurants / Lounges 3.28$
Laundromats 1.83$
Dry Cleaners 2.55$
Schools / Churches 1.33$
Governments / Municipal 1.83$
Convalescent Homes 1.63$
Hotels (with Restaurants)3.28$
Offices Buildings / Motels 1.83$
Auto Repair / Service Station 1.58$
Car Wash 1.58$
Rates Effective on:
Customer Class
11
• Users other than Residential: Rates for users other than “residential” shall be
computed on the basis of actual consumption as reflected by water meter
readings for the billing period. Such water consumption may be reduced for the
purpose of establishing sewer service charges subject to “seasonal” or
“consumptive” use as recognized and approved by the Board of Directors.
• Unmetered Commercial Dischargers: Unmetered commercial dischargers shall
be billed as follows:
Residential units in apartments, condominiums, and mobile home parks shall be
billed for each dwelling unit at the rate established for single-family dwelling
units. Other commercial dischargers shall be billed at a rate determined by the
General Manager, based on experience from similar metered dischargers.
12
Section 3: Developer Services
Water Connection Fees
The water service connection charge is the charge for the type and size of water service
connection desired. Such regular charge shall be paid in advance by the applicant. Where
there is no regular charge, the District reserves the right to require the applicant to deposit
an amount equal to the estimated cost of such service connection.
Harmony Non-Harmony Proposed
5/8"N/A N/A 4,819.00$
3/4"5,200.00$ 4,607.00$ 7,228.00$
1"8,684.00$ 7,694.00$ 12,047.00$
1 1/2"17,316.00$ 15,343.00$ 24,094.00$
2"27,714.00$ 24,556.00$ 38,550.00$
3"51,997.00$ 46,072.00$ 77,100.00$
4"86,741.00$ 76,858.00$ 120,469.00$
6"173,165.00$ 153,434.00$ 240,939.00$
8"311,983.00$ 276,434.00$ 674,629.00$
10"519,971.00$ 460,723.00$ N/A
Meter Size
Capacity Charge
Installation charges will be estimated by the District based on availability of District staff to
complete the work and site specific construction conditions and requirements. If the
applicant elects not to have District staff complete the installation then an administrative
fee of 5% of the estimate will be charged.
On July 1 of each year Water Capacity Charges will automatically increase in proportion to
the published 12-month increase measured in September each year in the Construction Cost
Index, unless the EVWD Board of Directors determines that such an increase shall not be
effective for the next succeeding fiscal year, or if the index does not increase or change.
13
Wastewater Connection Fees
The sewer service connection charge is the charge for the type and size of service connection
desired. Such regular charge shall be paid in advance by the applicant. Where there is no
such regular charge, the District reserves the right to require the applicant to deposit an
amount equal to the estimated cost of such service connection. The following charges are
hereby established and shall be collected at the time of application for sewer connection:
Charge or Fee Name
Permit Charge $25.00 per connection
Inspection Charge $100.00 per connection
Conveyance Capacity Charge $3,099.00 $7,560.00 per EDU or portion thereof *
Treatment Capacity Charge $2,806.00 per EDU or portion thereof *
Charge/Fee
*Adopted December 2019
On July 1 of each year Wastewater Capacity Charges will automatically increase in proportion
to the published 12-month increase measured in September each year in the Construction
Cost Index, unless the EVWD Board of Directors determines that such an increase shall not
be effective for the next succeeding fiscal year, or if the index does not increase or change.
Fire Service Connection Charges
The fire service charge is the charge for the type and size of fire service connection desired.
Such regular charge shall be paid in advance by the applicant. Where there is no regular
charge, the District reserves the right to require the applicant to deposit an amount equal
to the estimated cost of such service connection.
Installation charges will be estimated by the District based on availability of District staff to
complete the work and site specific construction conditions and requirements. If the
applicant elects not to have District staff complete the installation then an administrative
fee of 5% of the estimate will be charged.
14
Developer Services’ Charges and Fees
1. Front Footage Charge
The front footage charge is a one-time reimbursement to the District for previously
constructed water mains adjacent to all sides of an unimproved property to be serviced.
This charge is hereby established at a rate of $30.00 per lineal foot.
2. Water Main Extension Charge
The water main extension charge is for the construction of a water main extending to
the far side of the property to be served. This charge shall be based on the prevailing
rates of time and material per District approved plans. The customer shall be responsible
to provide the plans and for all applicable Engineering Services charges described below.
3. Fire Hydrant Installation Charge
Installation charges will be estimated by the District based on availability of District staff
to complete the work and site specific construction conditions and requirements. If the
applicant elects not to have District staff complete the installation then an administrative
fee of 5% of the estimate will be charged.
4. Special Facility Charge
A special facility charge shall be required for development of limited service whenever
special facilities, including pressure regulators are required. The charge to be made to a
developer or owner of land that is considered by the District to be within a limited service
area shall be based upon the developer’s or landowner’s proportionate share of the cost
for the installation of such Special Facility. Such proportionate share to be borne by the
developer or landowner shall be based on the percentage of such development to the
entire limited service area to be served by the Special Facilities; and the same number
of acres or area under normal conditions and the cost of facilities to serve the acreage
of area under special conditions at a higher cost.
5. Construction Inspection Charge
Where a customer service connection or facility requires inspection by District personnel,
the customer shall be charged for such inspection at the rate of $900.00 per day. When
District personnel are not available, inspection will be performed by third party
inspectors retained by the District. The hourly rate for third party inspectors will be
established at the beginning of each third party inspection assignment.
6. Water System Design Charge
A water system design charge shall be required for all main extensions, service
connections and/or special facilities requiring the preparation of engineering plans and
drawings. The water system design charge is hereby established as that fee charged by
15
an engineering firm of the District’s choosing, plus an additional 10% thereof for the
District’s administrative costs. In the event the costs exceed the fees charged, the
additional cost will be billed to the customer.
7. Engineering Service Charges
The Engineering Services charge is a fee for the District’s time and effort spent on
assisting customers who have a requirement to construct water or sewer main extensions,
or other water and/or sewer facilities, which must meet District needs and conform to
District standards. This fee includes time and effort the District spends on plan checking,
plan and easement development, and all other related work.
Prior to submission of any documents requiring work by the District, a non-refundable
minimum charge in the amount of 10% of the engineer’s estimated cost for the project
shall be submitted to the District. The work will be accomplished on a time and effort
basis. Should the District require more funds than the original charge, the additional costs
will be billed and must be paid prior to allowing water and/or sewer service to the
project.
8. Sewer Manhole and Valve Can Deposit
A refundable deposit of $1,500.00 per manhole will be charged for each sewer manhole
structure shown on the sewer construction plans. A refundable deposit of $500 per valve
can will be charged for each valve can as shown on the water construction plans. These
deposits will be returned when all manholes and valve cans are constructed to final grade
by the developer’s contractor and verified by the District.
As an alternative to the manhole and valve can deposit, a guarantee bond may be
provided in the same amount as the deposit. The guarantee bond shall contain covenants
that are satisfactory to the District. Such bond shall remain in force until all manholes
and valve cans are constructed to final grade by the developer’s contractor and verified
by the District.
9. Research Fee (flat rate, 4 hour minimum)
This $200.00 fee will provide funding for engineering staff to conduct research and
provide copies of materials to developer engineers such as plans, easements, and other
development related materials. This would only apply to obtaining information for
developers that is unique to their development area and not general information such as
fee schedules or District design standards.
10. Development Meeting Fee (after first meeting)
This $250.00 per hour fee will provide funding for engineering staff to prepare for and
attend, meetings with developers regarding their projects beyond the initial project
16
consultation meeting and set-up. This fee will impact primarily larger more complex
developments which may require multiple coordination meetings with staff.
11. Annual Backflow Compliance Test (per device)
A fee of $60.00 will be charged to the developer after newly installed and inspected
devices (performed by District staff) are complete.
12. Backflow Inspection Fee (per inspection)
A fee of $80.00 will be charged for each backflow inspection of newly installed backflow
prevention devices, in accordance with District standards.
13. Water Quality Sampling Fee (per sample)
A fee of $110.00 will be charged for each water quality sample taken for new
construction.
14. New Construction Chlorination and Flushing Fee ($225 minimum to actual cost)
A minimum fee of $225.00 will be charged for new construction disinfection plan review,
inspection, and flushing prior to sampling.
17
Summary of charges/fees for Developer Services:
Charge or Fee Name Charge/Fee
Front Footage Charge $30.00 (per lineal foot)
Water Main Extension Charge
Fire Hydrant Installation Charge Actual cost or 5% of estimate
Special Facility Charge
Construction Inspection Charge $900.00 (per day) or actual cost
Water System Design Charge Actual cost + 10%
Engineering Service Charges 10% (of Engineer's estimated project cost)
Sewer Manhole and Valve Can Deposit $1,500.00 (per manhole); $500.00 (per valve can)
Research Fee $200.00 (flat rate, 4 hour minimum)
Development Meeting Fee $250.00 (per hour, after first meeting)
Annual Backflow Compliance Test $60.00 (per device)
Backflow Inspection Fee $80.00 (per inspection)
Water Quality Sampling Fee $110.00 (per sample)
New Construction Chlorination and Flushing Fee $225.00 (minimum to actual cost)
18
History of Revisions
DATE
ADOPTED RESOLUTION
UPDATED OR
RESCINDED REVISION
DATE
EFFECTIVE
12/11/19 2019.19 2019.06 Update Miscellaneous and Capacity Fees 01/01/20
05/22/19 2019.06 2017.07 Update Water Fees 01/01/20
07/11/18 2018.12 2017.01 Update Wastewater Fees 08/12/18
05/24/17 2017.07 2017.01 Update Water Fees 07/01/17
01/25/17 2017.01 2016.05 Update Wastewater Treatment Fees and Renew 5-
Year Pass Through Provision
07/01/17
02/24/16 2016.05 2015.04 Update Wastewater and Miscellaneous Fees 04/01/16
03/25/15 2015.04 2014.32 Implement Water Budget Based Rates 06/01/15
03/25/15 2015.04 Ord 391 Update Wastewater Fees 06/01/15
Exhibit "B"
East Valley Water District
AMI Opt-Out Fee Calculation
Mileage Rate:$0.58 Based on the Internal Revenue Service standard mileage rates for 2019
Average Service Distance:15 miles This should account for the average travel distance within the service area and back to the office (roundtrip )
Non-Business Hour Adjustment:1.5 x Used to adjust the FBHR for employees working outside of standard business hours
Description: Charged for on-going monthly meter reading
Labor Costs Travel Costs AMI - Opt Out Calculation
Position
Hours of
Labor
FBHR
($/hr)
Labor
Costs Vehicles
Distance
Traveled (mi)
Mileage Rate
($/mi) Travel Costs Total Cost Cost-Based
(A) (B) (C)=(A x B) (A) (B) (C)=(A x B)
Meter Reader II 0.5 $65.98 $32.99 1st Vehicle 12 miles $0.58 $6.96 Labor Costs $39.62
Accounting Technician 0.1 $66.29 $6.63 None Travel Costs $6.96
Expenses $0.00
Total Labor Costs $39.62 Total Travel Costs $6.96 AMI - Opt Out $46.58