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Home My WebLink AboutAgenda Packet - Legislative & Public Outreach Committee - 06/11/2020LEGISLATIVE AND PUBLIC OUTREACH COMMITTEE In an effort to prevent the spread of COVID-19 and in accordance with Governor Newsom's Executive Order N-25-20 and N-29-20, this meeting is being conducted via teleconference. There will be no public location for attending this meeting in person. Members of the public may listen and provide public comment telephonically. Anyone wishing to join the meeting may do so using the following information: DIAL: 1-510-338-9438 and enter ACCESS CODE: 126 543 1387## You may also join via webex.com: MEETING# 126 543 1387 and PASSWORD: EVWD2020 June 11, 2020 - 2:00 PM 31111 Greenspot Road, Highland, CA 92346 AGENDA CALL TO ORDER PLEDGE OF ALLEGIANCE PUBLIC COMMENTS CONSENT CALENDAR 1.Approve the May 14, 2020 Committee Meeting Minutes NEW BUSINESS 2.Legislative Update 3.Outreach Update 4.Director's Comments 5.Staff's Comments ADJOURN PLEASE NOTE: Pursuant to Government Code Section 54954.2(a), any request for a disability-related modification or accommodation, including auxiliary aids or services, that is sought in order to participate in the above- agendized public meeting should be directed to the District Clerk at (909) 885-4900 at least 72 hours prior to said meeting. 05-14-2020 cmc Subject to approval EAST VALLEY WATER DISTRICT May 14, 2020 LEGISLATIVE & PUBLIC OUTREACH COMMITTEE MINUTES Cecilia Contreras, Sr. Administrative Assistant, called the meeting to order at 2:39 pm and led the flag salute. PRESENT: Directors: Smith ABSENT: Directors: Goodrich STAFF: Kelly Malloy, Director of Strategic Services; Cecilia Contreras, Senior Administrative Assistant; Janett Robledo, Conservation Coordinator GUEST(s): None ADJOURN The meeting was adjourned at 2:40pm due to lack of quorum. ______________________________ ______________________________ David E. Smith Phillip E. Goodrich Director Director S TAF F R E P ORT Agenda Item #2. Meeting Date: June 11, 2020 To: LEG I S LAT I VE AND P UB LI C O UT R E AC H C O MMI T T E E From: Direc tor o f S trategic S ervices S ubject: Legis lative Up d ate R E COMME N D AT IO N: T his item is for info rmatio nal purp o s es o nly. B AC KG R O UN D / AN ALYS IS : Ac tive engagement in the legislative p ro c es s is imp erative to p ublic administratio n. T he d ecis io ns mad e by elec ted offic ials and s taff shap e the d ay-to-day activities of the Distric t. In order to remain engaged in the d isc uss io ns taking p lac e 500 miles away, the Distric t works clos ely with T he O nate G roup and R es o lute. T he legis lature res umed s es s io n in early January, and have a number of bills that c o uld imp ac t the Dis tric t and c usto mers within the servic e area. No w that the d eadline for bill intro ductio n has p as s ed , the District is reviewing p ropos ed legis latio n fo r p o tential impacts in ad d ition to the imp ac ts o f C O VID-19 o n the s es sion. Legis latio n the Dis tric t is mo nitoring includ es: AB 2560 AB 3266 S B 1099 S B 1386 F Y 2020-21 S tate Bud get T he above mentio ned legislation inc lud es consideration fo r planned p o wer s hut-off events which allow elec tric al c o mp anies to proac tively de-energize po wer lines in high fire d anger conditio ns . T he extent and propos als of this top ic are in the early s tages o f development, b ut inc lude c o nsideration of minimum no tificatio n requirements, identifying thes e events as emergencies thus applying exemp tio ns from air q uality requirements for running generato rs, and p o tential funding for alternative energy eq uip ment. Looking ahead , the Dis trict antic ip ates engagement in the regulatio ns regarding the ab ility to d is c onnect utilities for d elinq uency d uring and immed iately fo llowing an C O VI D-19 emergency. S taff will continue to work closely with legis lative ad vo cates in S ac ramento. T he Distric t recently b ec ame members of the C alifo rnia Munic ip al Utilities Assoc iatio n, which is a valuab le res o urc e fo r legis lative ac tions with an emp has is on water and energy agencies. AGE N C Y GOALS AN D OB J E C T IVE S: R espec tfully s ubmitted : Kelly Malloy Direc tor of S trategic S ervices AGE N C Y GOALS AN D OB J E C T IVE S: G o al and O bjectives I - Implement Effective S olutio ns T hrough Visionary Lead ers hip c) S trengthen R egional, State and N ational P artnerships F IS CAL IMPAC T T here is no fis cal imp ac t as s oc iated with this agend a item. S TAF F R E P ORT Agenda Item #3. Meeting Date: June 11, 2020 To: LEG I S LAT I VE AND P UB LI C O UT R E AC H C O MMI T T E E From: Direc tor o f S trategic S ervices S ubject: O utreach Up d ate R E COMME N D AT IO N: T his item is for info rmatio nal purp o s es o nly. B AC KG R O UN D / AN ALYS IS : T he Dis tric t continues to utilize various avenues o f c o mmunic atio n to engage with the c o mmunity. By d ivers ifying its c o mmunic atio n outlets, the Dis trict s eeks to exp and its reac h of c o mmunity memb ers that would o therwis e b e overlooked with a s ingular outlet. R ec ent pro jects have inc luded, b ut are no t limited to: C O VI D-19 O utreach C ap ital Imp ro vement P ro ject C o nstructio n C o nsumer C o nfid enc e R ep o rt P athway P ro gram (Indian S p rings High S chool) S NR C Up d ates C o nservatio n Metho d s o f c o mmunic atio n vary d ep end ing o n the p ro jec t, but may inc lude: S o cial Med ia Bill Ins erts Direct Mailers P rint Ad vertisements T he Distric t continues to ac tively utilize s o c ial med ia as p art of its o n-go ing outreac h effo rts . T hro ugh p o s ts on F ac eb o ok, Twitter, and Ins tagram, the District provides the public with S terling Natural R es o urce C enter pro ject b enefits and progress , news up dates , c ons ervation tips , rebate program info rmatio n, and s ervic es available to c usto mers. Bill inserts c o ntinue to be one of the mo s t effective o utreac h outlets. By inc luding informational materials in the water bill, the Dis trict ensures community members within the s ervic e area have information readily acc es s ib le and are enc ouraged to engage with the District as a res ult o f the ins ert. In cultivating effective outreach effo rts, the Dis tric t c o nsiders diversity within its servic e area and their d ifferentiating communication preferenc es , b ac kgro unds and p rimary language. As res ult, the Dis tric t now p rovid es its mo st c ritic al o utreac h materials in multiple languages . Additio nally, the Dis tric t is invo lved in a numb er of c o ns tructio n p ro jec ts within the s ervice area. A focus ed R es p ec tfully s ub mitted: Kelly Mallo y Directo r o f S trategic S ervic es Additio nally, the Dis tric t is invo lved in a numb er of c o ns tructio n p ro jec ts within the s ervice area. A focus ed effort is und ertaken o n eac h pro ject to info rm residents that c ould have their s ervic e d irec tly imp acted along with residents that could b e ind irec tly impac ted b y lane clos ures o r equip ment s taging. T his o utreac h has pro ven to b e an effec tive c ommunicatio n to o l that ens ures that residents are c o nfident in the quality and legitimac y o f work taking p lac e near their ho me o r plac e of bus ines s , while als o providing a direct c o ntac t numb er s hould they have q ues tions o r c o ncerns . AGE N C Y GOALS AN D OB J E C T IVE S: G oal and O b jec tives I I - Maintain a C o mmitment to S us tainab ility, Trans p arency, and Ac countability b) U tilize E ffective C ommunication M ethods d) P rovide Q uality I nformation to E ncourage C ommunity E ngagement F IS CAL IMPAC T T here is no fis cal imp ac t as s oc iated with this agend a item. ATTAC H M E NTS: Description Type Outreach Update Cover M emo COMMUNITY OUTREACH UPDATE June 2020 WEBSITE ENHANCEMENTS •Community updates added to the main page •Additional information regarding budget-based rates calculations •Information for commercial customers •Created a page for COVID-19 information •Updated SNRC page to include time-lapse cameras SOCIAL MEDIA SOCIAL MEDIA •All social media channels experienced an increase in followers •The District continues to post at least 3 times per week •Information related to COVID-19 including closure and water quality & reliability •SNRC project benefits and progress •Community event information •Conservations tips •Services available to customers POST EXAMPLES BILL INSERTS REACHING THE COMMUNITY •Monthly water bill inserts •Ensures community members receive and engage with the outreach material •Inserts provide information regarding •Information to water quality & reliability •Outreach specific to COVID-19 updates •Sterling Natural Resource Center progress •District news •Services •Rebate programs BILL INSERT EXAMPLES ADVERTISEMENTS YEAR-ROUND ADVERTISING •2020 advertising schedule includes •Highland Community News •Highland Senior Center “Senior Times” •Advertisements topics •Sterling Natural Resource Center project updates •Upcoming workshops •District services and programs •Rebate programs •Conservation tips ADVERTISEMENT EXAMPLES PATHWAYS PROGRAM Enrollment Video •Operations Team participated in an enrollment video for the Water & Resource Management Pathways •It will be posted on social media sites across the District & San Bernardino City Unified School District platforms Video Link COMMUNITY OUTREACH COMMUNITY FOCUSED •The District created a variety of direct mailers and handouts for the community •COVID-19 •Community resource guide •SNRC construction & project updates •Neighborhood newsletter •Public hearings •218 Notice & HMP Public Meeting EXAMPLES