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HomeMy WebLinkAboutAgenda Packet - Community Advisory Commission - 05/19/2022COMMUNITY ADVISORY COMMISSION MAY 19,2022 East Valley Water District was formed in 1954 and provides water and wastewater services to 103,000 residents within the cities of San Bernardino and Highland,and portions of San Bernardino County. EVWD operates under the direction of a 5-member elected Board. COMMISSIONERS Dr.Alan Kay Commissioner Vincent Laster Commissioner Dr.Pamela Miller Commissioner Gail Shelton Commissioner Fred Yauger Commissioner Kelly Malloy Director of Strategic Services Community Advisory Commission Meeting May 19,2022 6:00 PM 31111 Greenspot Road,Highland,CA 92346 PLEASE NOTE: Materials related to an item on this agenda submitted to the Board after distribution of the agenda packet are available for public inspection in the District’s office located at 31111 Greenspot Rd.,Highland,during normal business hours.Also,such documents are available on the District’s website at eastvalley.org and are subject to staff’s ability to post the documents before the meeting. Pursuant to Government Code Section 54954.2(a),any request for a disability-related modification or accommodation,including auxiliary aids or services,that is sought in order to participate in the above agendized public meeting should be directed to the District Clerk at 909)885-4900 at least 72 hours prior to said meeting. In order to comply with legal requirements for posting of agenda,only those items filed with the District Clerk by 12:00 p.m.on Wednesday prior to the following Wednesday meeting not requiring departmental investigation,will be considered by the Board of Directors. CALL TO ORDER PLEDGE OF ALLEGIANCE ROLL CALL OF BOARD MEMBERS PUBLIC COMMENTS Any person wishing to speak to the Board of Directors is asked to complete a Speaker Card and submit it to the District Clerk prior to the start of the meeting.Each speaker is limited to three 3)minutes,unless waived by the Chairman of the Board.Under the State of California Brown Act,the Board of Directors is prohibited from discussing or taking action on any item not listed on the posted agenda.The matter will automatically be referred to staff for an appropriate response or action and may appear on the agenda at a future meeting. APPROVAL OF CONSENT CALENDAR All matters listed under the Consent Calendar are considered by the Board of Directors to be routine and will be enacted in one motion.There will be no discussion of these items prior to the time the board considers the motion unless members of the board,the administrative staff, or the public request specific items to be discussed and/or removed from the Consent Calendar. 1.Consider Approval of the November 18,2021 Commission Meeting Minutes 2.Consider Approval of the February 17,2022 Commission Meeting Minutes INFORMATIONAL ITEMS 3.Fiscal Year 2022-23 Budget Overview DISCUSSION AND POSSIBLE ACTION ITEMS REPORTS 4.Commissioners’Comments 5.Staff’s Comments ADJOURN COMMUNITY ADVISORYCOMMISSIONMAY19,2022EastValleyWaterDistrict was formed in 1954 and provides water and wastewater servicesto103,000 residents within the cities of San Bernardino and Highland,and portions ofSanBernardinoCounty.EVWD operates under the direction of a 5-member elected Board.COMMISSIONERSDr.AlanKayCommissioner VincentLasterCommissionerDr.PamelaMillerCommissioner GailSheltonCommissioner Fred Yauger Commissioner Kelly Malloy Director of Strategic Services Community Advisory Commission Meeting May 19,2022 6:00 PM 31111 Greenspot Road,Highland,CA 92346 PLEASE NOTE: Materials related to an item on this agenda submitted to the Board after distribution of the agenda packet are available for public inspection in the District’s office located at 31111 Greenspot Rd.,Highland,during normal business hours.Also,such documents are available on the District’s website at eastvalley.org and are subject to staff’s ability to post the documents before the meeting. Pursuant to Government Code Section 54954.2(a),any request for a disability-related modification or accommodation,including auxiliary aids or services,that is sought in order to participate in the above agendized public meeting should be directed to the District Clerk at 909)885-4900 at least 72 hours prior to said meeting. In order to comply with legal requirements for posting of agenda,only those items filed with the District Clerk by 12:00 p.m.on Wednesday prior to the following Wednesday meeting not requiring departmental investigation,will be considered by the Board of Directors. CALL TO ORDER PLEDGE OF ALLEGIANCE ROLL CALL OF BOARD MEMBERS PUBLIC COMMENTS Any person wishing to speak to the Board of Directors is asked to complete a Speaker Card and submit it to the District Clerk prior to the start of the meeting.Each speaker is limited to three 3)minutes,unless waived by the Chairman of the Board.Under the State of California Brown Act,the Board of Directors is prohibited from discussing or taking action on any item not listed on the posted agenda.The matter will automatically be referred to staff for an appropriate response or action and may appear on the agenda at a future meeting. APPROVAL OF CONSENT CALENDAR All matters listed under the Consent Calendar are considered by the Board of Directors to be routine and will be enacted in one motion.There will be no discussion of these items prior to the time the board considers the motion unless members of the board,the administrative staff, or the public request specific items to be discussed and/or removed from the Consent Calendar. 1.Consider Approval of the November 18,2021 Commission Meeting Minutes 2.Consider Approval of the February 17,2022 Commission Meeting Minutes INFORMATIONAL ITEMS 3.Fiscal Year 2022-23 Budget Overview DISCUSSION AND POSSIBLE ACTION ITEMS REPORTS 4.Commissioners’Comments 5.Staff’s Comments ADJOURN COMMUNITY ADVISORYCOMMISSIONMAY19,2022EastValleyWaterDistrict was formed in 1954 and provides water and wastewater servicesto103,000 residents within the cities of San Bernardino and Highland,and portions ofSanBernardinoCounty.EVWD operates under the direction of a 5-member elected Board.COMMISSIONERSDr.AlanKayCommissioner VincentLasterCommissionerDr.PamelaMillerCommissioner GailSheltonCommissionerFredYaugerCommissionerKellyMalloyDirectorofStrategicServicesCommunityAdvisoryCommissionMeetingMay19,2022 6:00PM31111GreenspotRoad,Highland,CA92346PLEASENOTE:Materials related to an item on this agenda submitted to the Board after distribution oftheagendapacketareavailableforpublicinspectionintheDistrict’s office located at31111GreenspotRd.,Highland,during normal business hours.Also,such documents areavailableontheDistrict’s website at eastvalley.org and are subject to staff’s ability to postthedocumentsbeforethemeeting.Pursuant to Government Code Section 54954.2(a),any request for a disability-relatedmodificationoraccommodation,including auxiliary aids or services,that is sought inordertoparticipateintheaboveagendizedpublicmeetingshouldbedirectedtotheDistrictClerkat909)885-4900 at least 72 hours prior to said meeting. In order to comply with legal requirements for posting of agenda,only those items filed with the District Clerk by 12:00 p.m.on Wednesday prior to the following Wednesday meeting not requiring departmental investigation,will be considered by the Board of Directors. CALL TO ORDER PLEDGE OF ALLEGIANCE ROLL CALL OF BOARD MEMBERS PUBLIC COMMENTS Any person wishing to speak to the Board of Directors is asked to complete a Speaker Card and submit it to the District Clerk prior to the start of the meeting.Each speaker is limited to three 3)minutes,unless waived by the Chairman of the Board.Under the State of California Brown Act,the Board of Directors is prohibited from discussing or taking action on any item not listed on the posted agenda.The matter will automatically be referred to staff for an appropriate response or action and may appear on the agenda at a future meeting. APPROVAL OF CONSENT CALENDAR All matters listed under the Consent Calendar are considered by the Board of Directors to be routine and will be enacted in one motion.There will be no discussion of these items prior to the time the board considers the motion unless members of the board,the administrative staff, or the public request specific items to be discussed and/or removed from the Consent Calendar. 1.Consider Approval of the November 18,2021 Commission Meeting Minutes 2.Consider Approval of the February 17,2022 Commission Meeting Minutes INFORMATIONAL ITEMS 3.Fiscal Year 2022-23 Budget Overview DISCUSSION AND POSSIBLE ACTION ITEMS REPORTS 4.Commissioners’Comments 5.Staff’s Comments ADJOURN Agenda Item 1 May 19, 20221 Meeting Date: May 19, 2022 Agenda Item #1 Consent Item Regular Meeting TO: Commission Members FROM: Kelly Malloy, Director of Strategic Services SUBJECT: Consider Approval of the November 18, 2021 Commission Meeting Minutes RECOMMENDATION Staff recommends that the Commission members approve the November 18, 2021 commission meeting minutes. BACKGROUND / ANALYSIS N/A AGENCY GOALS AND OBJECTIVES II - Maintain a Commitment To Sustainability, Transparency, and Accountability A. Practice Transparent and Accountable Fiscal Management B. Utilize Effective Communication Methods FISCAL IMPACT There is no fiscal impact associated with this agenda item. Respectfully submitted: Kelly Malloy Director of Strategic Services ATTACHMENTS November 18, 2021 Commission meeting minutes 1 Minutes 11-18-2021 cmc 3 8 4 Subject to approval EAST VALLEY WATER DISTRICT November 18, 2021 COMMUNITY ADVISORY COMMISSION VIA TELECONFERENCE MINUTES Cecilia Contreras, Public Affairs Coordinator, called the meeting to order at 6:02 pm and led the flag salute. PRESENT: Commissioners: Kay, Miller, Shelton, Yauger ABSENT: Commissioners: Laster STAFF: Kelly Malloy, Director of Strategic Services; Brian Tompkins, Chief Financial Officer; William Ringland, Public Affairs/Conservation Manager; Cecilia Contreras, Public Affairs Coordinator GUEST(s): None PUBLIC COMMENTS The Public Affairs Coordinator declared the public participation section of the meeting open at 6:03 pm. There being no written or verbal comments, the public participation section was closed. APPROVAL OF THE AGENDA A motion was made by Commissioner Miller, seconded by Commissioner Kay, that the Commission approves the agenda as submitted. The motion was carried by the following roll call vote: Ayes: Kay, Miller, Shelton, Yauger Noes: None Absent: Laster APPROVE THE NOVEMBER 19, 2020 COMMISSION MEETING MINUTES A motion was made by Commissioner Kay, seconded by Commissioner Shelton, that the Commission approve the November 19, 2020 meeting minutes as submitted. The motion was carried by the following roll call vote: Ayes: Kay, Miller, Shelton, Yauger Noes: None Absent: Laster 2 Minutes 11-18-2021 cmc 3 8 4 APPROVE THE DECEMER 10, 2020 COMMISSION MEETING MINUTES A motion was made by Commissioner Kay, seconded by Commissioner Shelton, that the Commission approve the December 10, 2020 meeting minutes as submitted. The motion was carried by the following roll call vote: Ayes: Kay, Miller, Shelton, Yauger Noes: None Absent: Laster APPROVE THE MAY 20, 2021 COMMISSION MEETING MINUTES A motion was made by Commissioner Kay, seconded by Commissioner Shelton, that the Commission approve the May 20, 2021 meeting minutes as submitted. The motion carried by the following roll call vote: Ayes: Kay, Miller, Shelton, Yauger Noes: None Absent: Laster STERLING NATURAL RESOURCE CENTER PROJECT UPDATE The Director of Strategic Services provided an update stating that the project continues to move forward and is hitting the three year mark for construction and is in the final year of construction and testing; that the next path is to work with Valley District to construct the Weaver Basins where the water will be discharged; that curb, gutters and sidewalks, earthwork for the emergency storage basins, irrigation lines, stormwater runoffs have been installed; and that the team continues to work through the necessary permitting that needs to be completed. Information only. CONSERVATION UPDATE The Conservation Coordinator stated that 83 percent of the State is experiencing extreme drought and the Governor has declared a statewide drought emergency; that the District remains in a good position due to the necessary steps that the region has taken to conserve and protect water supplies. She stated that Immanuel Baptist Church has completed their parkway turf replacement as part of the pilot program; that the direct install Weather Based Irrigation Controller program budgeted funds are almost complete and there are approximately fifteen controllers left to be installed. Information only. 5-YEAR WORK PLAN UPDATE The Director of Strategic Services provided an overview of the District’s 5-Year Work 3 Minutes 11-18-2021 cmc 3 8 4 Plan and reviewed the recent accomplishments; that updating this plan provides general policy direction, highlights project prioritization and development of tasks necessary for implementation; and that the review of this plan starts the annual budget process. Information only. OUTREACH UPDATE The Public Affairs/Conservation Manager provided an update on the District’s outreach program including Capital Improvement Program projects, campaign for Winter Watering and Imagine a Day Without Water, and the District’s YouTube channel; that staff continues to find the best ways to reach out to customers through social media platforms, bill inserts, email blasts, and newspaper ads. Information only. COMMISSIONER COMMENTS Dr. Kay stated that everything presented was very informative and thanked staff. Mrs. Shelton shared that staff did a great job and Happy Thanksgiving. Mr. Yauger wanted to acknowledge the Board’s presence and the District’s donation of water bottles and drinking fountain at the Veteran’s Day celebration that took place on November 6. Information only. STAFF COMMENTS The Director of Strategic Services stated that the next meeting is February 17, 2022 at 6pm and wished everyone a Happy Thanksgiving, Merry Christmas, and Happy New Year. Information only. ADJOURN The meeting adjourned at 8:18 pm. Kelly Malloy Director of Strategic Services Agenda Item 2 May 19, 20221 Meeting Date: May 19, 2022 Agenda Item #2 Consent Item Regular Meeting TO: Commission Members FROM: Kelly Malloy, Director of Strategic Services SUBJECT: Consider Approval of the February 17, 2022 Commission Meeting Minutes RECOMMENDATION Staff recommends that the Commission members approve the February 17, 2022 commission meeting minutes. BACKGROUND / ANALYSIS N/A AGENCY GOALS AND OBJECTIVES II - Maintain a Commitment To Sustainability, Transparency, and Accountability A. Practice Transparent and Accountable Fiscal Management B. Utilize Effective Communication Methods FISCAL IMPACT There is no fiscal impact associated with this agenda item. Respectfully submitted: Kelly Malloy Director of Strategic Services ATTACHMENTS February 17, 2022 Commission Meeting Minutes 1 Minutes 02-17-22 cmc 3 8 5 Subject to approval EAST VALLEY WATER DISTRICT February 17, 2022 COMMUNITY ADVISORY COMMISSION VIA TELECONFERENCE MINUTES Cecilia Contreras, Public Affairs Coordinator, called the meeting to order at 6:03 pm and led the flag salute. PRESENT: Commissioners: Kay, Laster, Miller, Shelton, Yauger ABSENT: Commissioners: None STAFF: Kelly Malloy, Director of Strategic Services; William Ringland, Public Affairs/Conservation Manager; Cecilia Contreras, Public Affairs Coordinator; Janett Robledo, Conservation Coordinator GUEST(s): Members of the Public PUBLIC COMMENTS The Public Affairs Coordinator declared the public participation section of the meeting open at 6:05 pm. There being no written or verbal comments, the public participation section was closed. APPROVE THE JUNE 3, 2021 COMMISSION MEETING MINUTES A motion was made by Commissioner Miller, seconded by Commissioner Yauger, that the Commission approve the June 3, 2021 meeting minutes as submitted. The motion was carried by the following roll call vote: Ayes: Kay, Laster, Miller, Shelton, Yauger Noes: None Absent: None APPROVE THE AUGUST 19, 2021 COMMISSION MEETING MINUTES A motion was made by Commissioner Miller, seconded by Commissioner Yauger, that the Commission approve the August 19, 2021 meeting minutes as submitted. The motion was carried by the following roll call vote: Ayes: Kay, Laster, Miller, Shelton, Yauger Noes: None Absent: None 2 Minutes 02-17-22 cmc 3 8 5 FACILITY USE POLICY UPDATE The Public Affairs Coordinator stated that the District has maintained a successful facility rental program for the headquarters building; that with the completion of the Sterling Natural Resource Center this coming year, the District will have another facility available for District residents to utilize; that this allowed for the review and updating of the Facility Use Policy and fees; and that the adjustments recommended will continue to enhance the program success. Information only. STERLING NATURAL RESOURCE CENTER PROJECT UPDATE The Director of Strategic Services stated that construction continues while design reaches their final stages; that offsite work progresses with the recycled water pipeline installation and design underway for the alignment leading to the Weaver Recharge Basins; and that staff continues to work with various regulatory agencies for permitting requirements. She stated that staff continues to provide project information through website content, social media posts, bill inserts, and bi-monthly newsletters. Information only. CONSERVATION UPDATE The Conservation Coordinator provided an update on the current drought conditions across the state; that the State adopted water restrictions but due to the District’s call to conserve, our residents have reduced water usage by sixteen percent over the last six years; that staff continues to monitor legislation related to the water efficiency standards. She stated that staff continues to promote rebate programs offered through campaigns that are shared through social media content and was excited to announce that the District will be holding in person Conservation workshops beginning in April. Information only. OUTREACH UPDATE The Public Affairs/Conservation Manager provided an update on the District’s outreach program to include updates to customers on CIP projects, SNRC updates, Weaver Basin Regional Recycled Water System, Smart Meter Portal and the recent animated video sharing the complexity of the water system; that staff continues to find the best ways to reach out to customers through social media platforms, bill inserts, email blasts, video’s and newspaper ads. Information only. SET THE DAY AND TIME FOR HOLDING RECURRING MEETINGS The Commission discussed and established that they will continue to meet the third 3 Minutes 02-17-22 cmc 3 8 5 Thursday at 6pm quarterly. COMMISSIONER COMMENTS Dr. Kay stated that he appreciated the information that was shared. Information only. STAFF COMMENTS The Director of Strategic Services stated that there was a water main break by the Baseline bridge and District’s crews were able to shut off the water and maintain supply’s to surrounding area; that the first in person Board meeting is scheduled to be held at the second meeting in March, which would allow for the next Commission meeting on May 19 to be an in person meeting. Information only. ADJOURN The meeting adjourned at 7:24 pm. Kelly Malloy Director of Strategic Services Agenda Item 3 May 19, 20221 3 9 9 Meeting Date: May 19, 2022 Agenda Item #3 Informational Item Regular Meeting TO: Commission Members FROM: Kelly Malloy, Director of Strategic Services SUBJECT: Fiscal Year 2022-23 Budget Overview RECOMMENDATION This agenda item is for informational purposes only, no action required. BACKGROUND / ANALYSIS Each year the District develops an annual budget to take effect on July 1, beginning the fiscal year. This process typically begins in January with the development of District-wide Goals, which are ultimately adopted as the General Manager/CEO's annual goals. These goals then create the foundation of Program Goals and Objectives for consideration by the Governing Board. Following the consensus of these expectations, the program expenditures are calculated. Concurrently with the drafting of these targets, financial revenue projections are developed to anticipate the available funds for use. Should there be excessive expenses beyond anticipated revenues, then the expectations may need to be adjusted to fit within the financial constraints of the District. Once all of these elements are completed, the document is presented to the Governing Board for consideration. By law, the District must adopt the document by June 30 of each year. The budget serves as a guide for activities throughout the fiscal year. It is an essential tool for transparency into the priorities, activities, and costs of operating the District. AGENCY GOALS AND OBJECTIVES II - Maintain a Commitment To Sustainability, Transparency, and Accountability A. Practice Transparent and Accountable Fiscal Management D. Provide Quality Information to Encourage Community Engagement Respectfully submitted: Kelly Malloy Director of Strategic Services Agenda Item 3 May 19, 20222 3 9 9 Meeting Date: May 19, 2022 Agenda Item #3 Informational Item ATTACHMENTS Goals & Objectives Presentation Revenue Projection Presentation GOALS & OBJECTIVES FY 2022-23 May 19, 2022 2 DEVELOPMENT OF PERFORMANCE MEASURES 3 KEY CONSIDERATIONS Commissioning of the Sterling Natural Resource Center (SNRC) Water Supply and Quality State Regulations and Mandates Industry Standards and Best Practices Plant and Equipment Replacement New Technology Funding Optimize Infrastructure Make Progress on Design and Construction of Essential Capital Improvement Projects that will Enhance Water Supply Reliability, Reduce System-Wide Water Losses, and Protect Water Quality Maximize the District’s Position Complete Construction and Commissioning of the Sterling Natural Resource Center to Allow for the Transition into Full-Time Operations Financial Stability with Full Understanding of Operational Complexities Adjust Operations to Meet the Changing Requirements of the COVID-19 Pandemic Protect Organizational Investments Conduct a Professional Recruitment Campaign, Resulting in the Selection and Transition to the next General Manager/CEO Update District’s Succession Plan to Consider Anticipated Staffing Changes and Professional Development Opportunities Continue to Have Others See the District as a Premier Agency Assess CHEF to Support Establishing an Action Plan Consistent with the Organizational Mission 4 DISTRICTWIDE GOALS 5 ORGANIZATIONAL STRUCTURE 6 PROGRAM ORGANIZATION PROGRAM SUMMARIES 7 8 GOVERNING BOARD 9 GOVERNING BOARD The Governing Board is the legislative body of the organization and is comprised of five members elected at-large to four-year staggered terms of office. Board members are responsible for providing leadership, direction, and serving as the organizational policy makers. The Governing Board appoints the General Manager/CEO to carry out the day-to-day District operations and implementation of adopted policies. Board Chairman Vice-Chairman Board Member (3) Total Employees: 5 Provided Organizational Direction and Set Expectations Through Policy Decisions Consistent with the Five- Year Work Plan Updated Protocols and Policies Related to the COVID-19 Pandemic Conducted General Manager/CEO Annual Evaluation and Established FY 2022-23 Goals Established Board Leadership Positions Addressed Policy Decisions Related to the SNRC Participated in Activities that Encouraged Community Engagement for the SNRC Approved Agreements/Policies Related to the SNRC Updated the District-Wide Succession Plan Established an Ad-Hoc Succession Planning Committee Adopted the Updated District-Wide Succession Plan Other Accomplishments Completed Boardroom Renovations Completed Formation of Community Facilities District 2021-1 (Mediterra) to Facilitate Development 10 ACCOMPLISHMENTS Provide Organizational Direction and Set Expectations through Policy Decisions Consistent with the Five-Year Work Plan Complete a Professional Recruitment Campaign for the General Manager/CEO Position Evaluate the Flexible Work Schedule Pilot Program That May Need Policy or Board Action for Operational Changes Consider Actions Related to the North Fork Water Company Conduct General Manager/CEO Annual Evaluation, Including Establishment of FY 2023-24 Goals Address Policy Decisions Related to the SNRC Consider Agenda Items Related to Project Completion and Commencement of the SNRC Participate in Activities that Encourage Community Engagement for the SNRC Conduct All Activities Required for the Board of Directors Election Coordinate with the San Bernardino County Registrar of Voters to Hold 2022 Elections Update and Post Electoral Information on the District’s Website in Accordance with Statutory Requirements Review and Update the Candidate Orientation Program 11 GOALS & OBJECTIVES 12 GENERAL ADMINISTRATION 13 GENERAL ADMINISTRATION Ensures the District’s business and operation daily activities are performed following federal, state, and District Board-approved policies. The General Manager provides daily oversight for interagency relations for advancing the District’s initiatives, implement’s strategic planning for future operations and capital improvement funding requirements, and resource allocation. Administration is responsible for: Implementing the District’s Vision Maintaining Official Records Promoting Public Trust and Ensuring Transparency Compliance Total Employees: 3 General Manager / CEO District Clerk Sr. Administrative Assistant Continued Consolidation Dissolution of the North Fork Water Company (NFWC) Acquired 15 Additional Shares of NFWC Not Owned by the District Developed NFWC Agreement Tracking Procedures that Include Annual Compliance Review Coordinated with Finance and Operations to Track Activity of NFWC Agreements Developed Document Management Process Identified Vital Documents that Need to be Scanned into the District’s Electronic Document Repository Implemented Agenda Management Platform Developed and Implemented New Agenda, Staff Reports, and Minute Templates in Line with the District’s Branding Efforts Completed Parallel Testing of the New Platform to Ensure Continuity in Public Noticing Requirements Held Training Sessions for Staff Completed Transition and Implemented New Agenda Management Platform Other Accomplishments Successfully Conducted Virtual Meetings During COVID-19 The District’s Employee Events Association Increased Donations to the Veteran’s Association, Sheriff’s Department and the Adopt A-school Program 14 ACCOMPLISHMENTS Complete Consolidation/ Dissolution of North Fork Water Company (NFWC) Acquire the Remaining 9 Shares of NFWC Not Owned by the District Maintain NFWC Annual Compliance Review Consult with Legal Counsel to Determine How the NFWC Will Operate in the Future Develop Document Management Process Enhance the District’s Electronic Document Repository by Developing A Naming Convention for Efficient Document Retrieval Scan Vital Documents and Incorporate Them into the Electronic Document Repository Coordinate and Train District Staff to Ensure the Document Repository System is Used Consistently Continue the Destruction of Documents in Compliance with Records Retention Policy Develop District Clerk Handbook Evaluate and Identify Best Practices to be Included in the New Handbook Coordinate with Relevant Staff and Incorporate Comments and Suggestions into the Handbook Prepare Draft Handbook Community Heritage Education Foundation ( CHEF) Coordinate at Least One Meeting with Committee Members to Discuss Long-Term Action Priorities Develop an Action Plan That Considers Activities and Functions of the Non-Profit Operations 15 GOALS & OBJECTIVES 16 HUMAN RESOURCES 17 HUMAN RESOURCES Responsible for administering programs to attract and retain a diverse and qualified workforce. To remain an industry leader, the Department analyzes compensation and benefits packages against the market and implements new initiatives based upon market demands. Additionally: Supports a successful workforce by acknowledging the need to build a work-life balance Creates programs focused on the health and wellness of all employees Administers the Risk Management Program to mitigate personnel injuries, property damage, and financial loss for the District Total Employees: 2 Director of Administrative Services Human Resources Coordinator Implemented Workforce Programs in Support of the SNRC Developed and Executed a Marketing Strategy to Attract Quality Candidates to Apply for SNRC Employment Opportunities Recruited and Onboarded New SNRC Treatment Plant Staff Promoted a Positive Organizational Culture that Maintained a Supportive and Encouraging Work Environment Developed a Plan for Retirement of Leadership Positions Identified in the District’s Succession Plan, and Prepared for Internal and/or External Recruitments, Including the Executive-Level GM/CEO Recruitment Engaged Staff in Post-Pandemic Work Scheduling Discussions and Implemented a Scheduling Pilot Program that Meets District Work Expectations while Allowing Scheduling Flexibility Promoted Regional Involvement, Provided Workforce Experiences and Educational Opportunities Promoted the Water and Resource Management Pathway’s Value to Local Industry Employers Developed and Implemented a Paid Internship Program for Local Youth to Encourage Work Experience Opportunities and Prepare a Pipeline of Talent for the Water Industry Other Accomplishments The District was Named a Top Workplace in the Inland Empire for the 7th Consecutive Year 18 ACCOMPLISHMENTS Implement Workforce Programs in Support of the SNRC Continue to Recruit and Onboard Quality Candidates to Join the SNRC Team Facilitate a Transition Plan for Current Staff Relocating to the SNRC Site Create Administrative Policies Regarding Work Schedules and Standby Responsibilities for SNRC Maintenance and Operations Promote a Positive Organizational Culture that Maintains a Supportive and Encouraging Work Environment Update the District’s Succession Plan to Identify Organizational Growth and Provide Training and Development Opportunities for Staff Identify Opportunities to Connect the New General Manager/CEO with Staff Across the Organization in Order to Foster Relationships, Solicit Feedback, and Maintain a Positive Culture Evaluate Post-Pandemic Work Scheduling to Create a Policy that Maintains District Work Expectations while Allowing Scheduling Flexibility Promote Regional Involvement and Provide Workforce Experience and Educational Opportunities Engage in Local Industry Partnerships to Share the Water and Resource Management Pathway’s Value to Local Industry Employers Enhance the Paid Internship Program for Local Youth to Encourage Work Experience Opportunities and Prepare a Pipeline of Talent for the Water Industry Create a Marketing Campaign to Educate the Community About SNRC Volunteer Opportunities 19 GOALS & OBJECTIVES 20 PUBLIC AFFAIRS 21 PUBLIC AFFAIRS Manages internal and external communication programs consistent with the District’s vision and guiding principles. Through community and media relations, the District is able to provide effective and strategic communications to various stakeholders. The Department is Responsible for: Maintaining the District’s brand Public communications Outreach material Total Employees: 4.5 Director of Strategic Services Public Affairs/ Conservation Manager Public Affairs Coordinator Part-Time Community Relations Representative 0.5) Public Affairs Specialist Advanced Construction of the SNRC and Prepared for Facility Operations Created Outreach Materials, Videos, Social Media Content, and Community Update/Notifications to Promote the Construction Status and Future Programs of the SNRC Coordinated with Local Agencies to Receive Necessary Approvals, Including City of Highland and San Bernardino International Airport Authority Updated District’s Facility-use Policy to Reflect the Community Hosted Events at the SNRC Utilized Communication Methods that Enhanced the District’s Brand Developed a Campaign to Educate Customers on the Value of Reliable Water Service and Water Quality Services Provided by the District Redesigned the Customer Utility Bill to Enhance the Information Provided to Customers Produced District Videos Showcasing the District’s Programs, Operations, and Opportunities Available Participated in Various International Conferences to Showcase the District’s World-Class Culture Advanced the District’s Emergency Preparedness Program Executed a MOU with FEMA for Use of the IPAWS Emergency Notification System and Conducted Monthly Training for Staff Updated the Emergency Response Plan to Include Information Related to the SNRC’s Emergency Response Plan Conducted Monthly and Quarterly Emergency Preparedness Trainings to Follow Established Best Practices Other Accomplishments Coordinated Outreach Efforts and Groundbreaking Ceremony for the Construction of the Weaver Basins Recharge Facility Enhanced the District’s Website with a New Water Allocation Estimator Assisted with Supporting the District’s Recruitment Efforts, Including a Statewide Mailer and Video 22 ACCOMPLISHMENTS Advance Construction of the SNRC and Implement Facility Operations Develop Quarterly Community Activities to Maximize the SNRC Public Space Including Facility Rentals and Hosted Events Implement the Wildlife Management Plan Training and Monitoring Program Identify and Engage Community Stakeholders Regarding SNRC Construction and Commissioning Utilize Communication Methods that Enhance the District’s Brand Re-engage with Community Members and Organizations as Post COVID-19 Activities Resume In-Person Highlight the District’s Premier Agency Standards Through Presentations Engagements with National and Regional Organizations such as ACWA, CMUA, WateReuse, CSDA, and PRSA Continue Enhancing Digital Outreach Tools to Increase Customer Engagement and Online Presence of the District Advance the District’s Emergency Preparedness Program Hold Bi-Annual Reviews of the Emergency Response and Hazard Mitigation Plans Implement the Updated Emergency Response Training Program Following Plans Established by the District, Including Hosting a Tabletop Exercise Monitor Grant Funding Opportunities to Construct Mitigation Measures Identified in the District’s Emergency Plans 23 GOALS & OBJECTIVES 24 CONSERVATION 25 CONSERVATION Oversees programs that facilitate and encourage sustainable water use throughout the District. Additionally, this program is responsible for: Communicating conservation benchmarks to various regulatory agencies Tracking and monitoring legislative affairs Advocating on behalf of the District’s legislative platform Total Employees: 1 Director of Strategic Services Conservation Coordinator Public Affairs / Conservation Manager Coordinated Necessary Program Working Groups to Complete Conservation Reports Completed and Submitted the Regulatory 2020 Water Loss Audit Validation Developed a New Workgroup to Develop the Supply and Demand Assessment, and the Water Shortage Assessment Report Evaluated Rebate Program Success and Implemented Program Enhancements Developed a New Campaign Reminding Customers to Turn Off Irrigation System When It Rains, Saving Over 78,530,000 Gallons of Water in One Month Completed the Analysis of Past Rebate Participation to Plan Future Outreach Opportunities Completed the Pilot Parkway Turf Removal Program with Immanuel Baptist Church Participated in the Legislative Process as it Related to Changes in Conservation Regulations Tracked and Monitored Legislation Aimed at Reducing Indoor Residential Usage Targets Worked in Partnership with the District’s Legislative Organizations to Take Positions on Legislative Conservation Bills Provided Quarterly Updates to District Stakeholders Regarding Conservation Regulation and Legislative Impacts to Operations Other Accomplishments Successfully Lobbied to Have Septic-to-Sewer Funding Incorporated in the State’s 2021 Budget Participated in California Water and Wastewater Arrearage Payment Program Development Providing COVID-19 Assistance to Customers Hosted Two In-Person Conservation Workshops The District Was Awarded A Bureau of Reclamation Grant Funding the Development of a Drought Contingency Plan 26 ACCOMPLISHMENTS Coordinate Necessary Program Working Groups to Complete Conservation Reports Facilitate Working Group Meetings for the Purpose of Tracking Informational Data Requests for State Mandated Reports Prepare and Submit Required Regulatory Reports Such As the Supply and Demand Assessment, Drought Risk Assessment, and Urban Water Use Objectives Evaluate Rebate Program Success and Implement Program Enhancements Enhance Rebate Programs to Maximize Customer Water Savings Through the Development of New Rebate Opportunities Focusing on Inefficient Outdoor Use Develop Digital Material and Other Educational Elements to Provide Customers with Conservation Resources, Free Community Events, and Promote Four Workshops Participate in the Legislative Process as it Relates to Changes in Conservation Regulations Actively Participate in the Legislative and Regulatory Process, and Update District Stakeholders on Relevant Impacts to the District’s Programs Continue Monitoring Legislation Related to Low-Income Rate Assistance, Residential Water Use Standards, and Communicate Changes Affecting District Operations Complete Semi-Annual Conservation and Legislative Updates to Staff, the Governing Board, and Quarterly Updates to the Legislative and Public Outreach Committee and Community Advisory Commission 27 GOALS & OBJECTIVES 28 FINANCE & ACCOUNTING 29 FINANCE & ACCOUNTING Oversees the business operations of the District in order to provide accountability and adequate control over the use of District funds. The Department also maintains financial systems and records in accordance with Generally Accepted Accounting Principles GAAP) as well as applicable laws, regulations, and District policies. Total Employees: 6 Chief Financial Officer Finance Supervisor Sr. Administrative Assistant Accountant Accounting Technician Sr. Accounting Technician Ensured Financial Stability with Full Understanding of Operational Complexities Worked with Mediterra to Form CFD 2021-1 Prepared and Submitted the SRF Funding Application for Plant 134 Granular Activated Carbon (GAC) Completed the Application for California Water and Wastewater Arrearage Payment Programs (CAPP) for Submission by Public Affairs Worked with IT, Customer Service, and Public Affairs to Develop a Method for Identifying and Applying State Funds to Customer Accounts That Qualified for CAPP Relief Fully Understood the Cost Associated with SNRC Operations Prepared and Submitted the Updated Application for Increased State Revolving Fund (SRF) Funding for the SNRC Other Accomplishments Completed the Procurement Process for a New Audit Firm and CFD Administration Consultant Received GFOA Awards for the 2021-22 Budget, 2021 Annual Financial Report, and the 2021 Popular Annual Financial Report (Triple Crown) 30 ACCOMPLISHMENTS Ensure Financial Stability with Full Understanding of Operational Complexities Establish SNRC Debt Service and Other Reserves Required to Comply with Agreements Complete Final Billings/Reconciliations for Various SNRC External Funding Sources Meet Monthly with Water Reclamation and Other Management to Discuss Sufficiency of Established Rates to Cover the Cost of SNRC Operations Fully Understand the Cost and Accounting Associated with New Funds Complete Setup of Water Reclamation Fund in the District’s Financial Accounting Software Complete Setup of CFD 2021-1 Mediterra) in the District’s Financial Software Work with Consultant to Place Property Assessments on Tax Rolls for CFD 2021-1 Maximize the Utility and Security of Financial Software and Data Develop Standard Procedures for Linking Capital Improvements in the Tyler Accounting Software to the GIS Mapping Software Work with IT to Link Projects Closed in FY 2021-22 Between Tyler and GIS Work with IT and ESRI to Establish A Naming Convention for Links Between Accounting System and GIS System to Apply to Map Consider Moving the Tyler ERP to a Hosted Environment 31 GOALS & OBJECTIVES 32 INFORMATION TECHNOLOGY 33 INFORMATION TECHNOLOGY Manages the District’s technology infrastructure to support essential business and operational functions, including: Installing and updating software utilized by other Departments Implementing cybersecurity measures including staff training to help ensure the prevention of data loss Proactively schedules hardware replacements as components near end-of-life in order to reduce the risk of downtime and security threats. Coordinates and implements agency-wide technology by facilitating vendor access and support for technology focused projects. Total Employees: 3 Chief Financial Officer Information Technology Manager Network Administrator Information Technology Analyst Ensured Reliability of Technology Infrastructure for Primary Business and Operation Requirements Replaced and Upgraded Physical Security Server, Both Primary and Secondary Voice Servers, and Storage-Area-Network (SAN) Upgraded Vmware Licensing to Support Virtual Environment for HQ, SNRC, and Supervisory Control and Data Acquisition (SCADA) Environment for HQ and Plant 134 Upgraded SCADA Radios at Plants 37, 38, 39, and 99 Upgraded and Replaced Cisco Core Switch at HQ Improved Systems and Cybersecurity Measures for Response Functions Upgraded and Replaced Cisco Core Switch at HQ Heightened IT Staff Knowledge Through Professional Training within GIS, Vmware, and Cisco Implemented Cattools Software to Begin Backup Schedule of All Network Devices Analyzed Current Systems to Enhance Reporting and Automate Processes Expanded Electronic Forms and Documents to Adobe to Streamline Internal Processes for Customer/Organization Engagement Assessed Cityworks and Current GIS Infrastructure to Implement System Availability and Streamline the Work Order Process for Both Field and Customer Service Requests Recognized New Asset Management Software to Begin Implementation Other Accomplishments Upgraded Access Control Readers at HQ, and Plant 134 and 141, to Align with the SNRC Installed 1G Fiber at Both SNRC Sites, Plant 134, and HQ with Redundancy Upgraded ARC GIS Physical Servers and Software to Enterprise Pro 34 ACCOMPLISHMENTS Ensure Reliability of Technology Infrastructure for Primary Business and Operation Requirements Upgrade Software and SCADA Radios at Plant 37, 38, and 131 Replace Remaining End-of-Life CISCO Servers and Switches at SNRC and HQ Work with Field Staff to Replace Valve Exercise Equipment Software Purchase Backup Laptop and Licensing for WACHS Valve Exercise Machine Improve Systems and Cybersecurity Measures for Response Functions Continue Monthly Email Phishing Campaign to Reduce Click Rate and Educate Staff on Security Risk Establish and Equip an Emergency Operations Center (EOC) at the SNRC Replace Current Email Security with CISCO Email Cloud Security Implement CISCO Umbrella DNS Security to Add a Layer of Security to the District Network Analyze Current Systems to Enhance Reporting and Automate Processes Continue to Support Operations and Maintenance in Identifying Requirements for An Asset Management System Finalize Transition from Cityworks to New Software Solution Assist Administration with Naming Convention for Laserfiche Review Pros and Cons for Transitioning Tyler Incode from On-Premise to Hosted Solution by Tyler’s December 31st Deadline 35 GOALS & OBJECTIVES 36 CUSTOMER SERVICE 37 CUSTOMER SERVICE Provides the community with prompt, courteous, and world-class customer relations. As the primary contact point with residents, this program explores opportunities to provide: Thorough and accurate responses to billing inquiries Convenient locations and methods for payment Resolve customer concerns about service delivery by coordinating assistance from Field personnel Follow up with customers regarding the resolution to their concern Additionally, staff also downloads meter read data, audits data, and submits data files to a third-party vendor for bill printing and mailing. Total Employees: 7.5 Chief Financial Officer Customer Service Supervisor Part-Time Customer Service Rep I (0.5) Customer Service Rep III (2) Customer Service Rep I (2) Customer Service Rep II (2) Developed Strategies to Address Organizational Service Needs Completed a Staffing Action Plan for the SNRC and HQ Worked with the Chief Financial Officer to Grant Digital Access to Customer Service Representatives As Needed Modified Processes to Comply with Changes in Legislation While Maintaining Financial Stability Applied State Funds to All Customer Accounts That Qualified for CAPP Relief Worked with Finance and Public Affairs to Provide Data Needed for Outreach to Customers Who Received CAPP Relief Fully Understood and Utilized Smart Meter Capabilities Department Completed Training for the Neptune 360 Software Other Accomplishments Worked with Public Affairs on the New Bill Redesign Assisted Public Affairs with Implementation of the New Water Allocation Calculator That Will Be Launched on the District’s Website 38 ACCOMPLISHMENTS Develop Strategies to Address Organizational Service Needs Implement Tyler’s Mobile Work Order Application to Replace Cityworks Service Order Program Review Vendor Contracts for the Purpose of Expanding Capabilities or Consolidating Relationships Where Possible Such As PayNear Me, Online Utility Exchange Give Customer Service Supervisor Administrative Permissions to Provide Staff Access to Transaction Processing Tools Modify Processes to Comply with Changes in Legislation and Agreements While Maintaining Financial Stability Meet Quarterly with Conservation to Assist with Changing Drought Regulations Mandated by the State of California Understand and Propose Use of Collection Procedures (in Practice at Other Agencies) That Avoid Service Disconnection as a Tool for Collection of Delinquent Account Balances Continue to Run Wastewater Billing Under Both SNRC and City of San Bernardino Municipal Water Department Rates until SNRC is Taking 100% of Flow Fully Understand and Utilize Smart Meter Capabilities Coordinate with Public Affairs to Increase the Use of AMI Data to Support Conservation Efforts Review Routes and Billing Dates for Possible Changes to Accommodate Timing of Bills to Customers on Fixed Incomes 39 GOALS & OBJECTIVES BREAK 40 41 ENGINEERING 42 ENGINEERING The Department’s responsibilities include infrastructure planning, maintaining a safe and reliable water supply, and ensuring compliance with federal and state regulations. The Division oversees wastewater collection and treatment capital projects. Coordinates and supports new development within the District’s service area by streamlining plan checking and inspection efforts. Total Employees: 4 Director of Engineering Operations Associate Engineer Sr. Engineer (2) Developed and Implemented the District’s Capital Improvement Program to Address Rehabilitation and Maintenance Needs While Preparing for New Development Supported the Development of CFD for the Mediterra Development Facilitated the Completion of the Investigation to Define the Water Storage Requirements for the Highland Hills and Mediterra Developments Developed Plans to Optimize District Utilization of Local and Imported Surface Water Finalized the Pre-Design Report for the Water Treatment Plant at the East-End of the District’s Service Area Managed the Design and Environmental Approvals of the Process Improvements Related to GAC at Plant 134 Initiated Groundwater Master Planning Efforts to Consider Short-Term and Long-Term Actions Related to Groundwater Production Capacity Supported the Steps Necessary for Advancement of the SNRC Led Planning Efforts for the Facility Start-Up Activity Designed and Initiated Construction of the Emergency Storage Basin at the Weaver Basins Site Continued Working with Regulatory Agencies to Receive Needed Approvals and Permits Other Accomplishments Completed the Design and Construction of a Battery Energy Storage System for District Headquarters and Plant 140 43 ACCOMPLISHMENTS Develop and Implement the District’s Capital Improvement Program to Address Rehabilitation and Maintenance Needs While Also Preparing for New Development Complete Construction Work for Rehabilitation of Reservoir at Plant 108 Complete Construction Work for Rehabilitation of the Booster Pump System at Plant 101 Facilitate Expansion of Water Storage Capacity to Support Upcoming Development Develop Plans to Optimize District Utilization of Surface Water and Groundwater Sources Coordinate and Manage Construction of Process Improvements Related to GAC at Plant 134 Complete Groundwater Master Planning Efforts to Consider Short-Term and Long-Term Actions Related to Groundwater Production Capacity Complete Construction and Commissioning of the SNRC Lead Facility Start-Up Activity Complete Construction of the Emergency Storage Basin at the Weaver Basin Site 44 GOALS & OBJECTIVES 45 WATER RECLAMATION 46 WATER RECLAMATION Responsible for treating and disinfecting 8 million gallons of wastewater per day (MGD). Reclamation of wastewater generated by District customers will transition from a service contracted with the City of San Bernardino Water Department, to in-house operations at the newly completed Sterling Natural Resource Center SNRC) during the 2022-23 Fiscal Year. SNRC operations include anaerobic digestion for energy generation to help offset the cost of power needed to operate the facility. Total Employees: 9 Director of Engineering and Operations Water Reclamation Manager Administrative Analyst Wastewater Treatment Plant Mechanic Electrical and Instrumentation Controls Technician Sr. Wastewater Treatment Plant Operator Wastewater Treatment Plant Operator III (4) Completed Staffing and Staff Training for New Wastewater Treatment Operations The Senior Wastewater Treatment Operator Position Was Filled Staff are Onboarding Two Wastewater Treatment Operators Finalized Vendor Selection, Contracts, and Other Agreements Needed to Operate the SNRC The District Completed the Operations Support Agreement with Anaergia for High Strength Organics Deliveries and Solids Systems Operational and Maintenance Support Staff Finalized a Memorandum of Understanding with San Bernardino Municipal Water Department to Detail the Transition of Sewer Flows to SNRC Commenced Operations at the SNRC Staff Participated in Equipment Startups and Commissioning Testing in Preparation for Operations Once Construction is Complete Other Accomplishments Staff Selected and Implemented Two Software-Based Solutions to Support SNRC Operations for Compliance Reporting and Industrial Discharger Compliance Programs 47 ACCOMPLISHMENTS Complete Staffing and Staff Training for New Wastewater Treatment Operations Continue to Hire Staff in Accordance with Staffing Plan Finalized by Human Resources Ensure New Employees Are Trained for Operations and Maintenance for the SNRC Contract for FOG (Fats, Oils, Grease) Program Compliance Inspector Meet and Exceed Compliance Requirements for the SNRC Adopt New Sewer-Use Ordinance and Implement Source Control Program Comply with Air Quality Management District (AQMD) Emissions Requirements Comply with Recycled Water Quality Requirements Commence Operations at the SNRC Complete Phased Approach to Diverting Wastewater to the SNRC over a Three-Month Period Support Effort for Long-Term Solid Residual Management for the SNRC Perform Optimization of the Aeration System Implement Preventative Maintenance Program 48 GOALS & OBJECTIVES 49 FLEET MAINTENANCE 50 FLEET MAINTENANCE Manages the preventative maintenance program for all District vehicles and heavy equipment, including the procurement of fleet items and ensuring compliance with state and federal air quality rules and regulations. The District’s fleet is comprised of light and heavy-duty utility trucks. Light utility trucks are used by water and wastewater staff to maintain the infrastructure. Heavy equipment fleet includes large specialized equipment used for routine maintenance and inspection of the water distribution and wastewater collection systems. Total Employees: 1 Director of Engineering and Operations Equipment Mechanic III Field Service Supervisor Operations Manager Continued to Implement the Air Quality Management Program Completed the Annual Smog Check Report for the Bureau of Automotive Repair (BAR) Other Accomplishments Ordered and Received Small New Dump Truck for Maintenance Staff Ordered Two New Trucks for the SNRC 51 ACCOMPLISHMENTS Assess Future Operations of Fleet Management Transfer Fleet Maintenance Reporting Ties to New Facilities/Fleet/Warehouse Supervisor When Appropriate Define Staff Position Needed to Run a Comprehensive Compliance and Training Program; Transition Mechanic Position to Compliance Position Work with Human Resources to Fill the Position Continue to Implement the Air Quality Management Program Hire Consultant to Manage All Air Quality Regulations for Air Quality Management District (AQMD) and California Air Resources Board (CARB) Schedule Semi-Annual Field Crew Site Training for Vehicles and Equipment Transmit Emissions Data to the Bureau of Automotive Repair (BAR) Using New Network Fleet Devices Enhance Vendor-Managed Fleet Maintenance Program Schedule Software Demonstration Meeting with Vendor for Reporting Capabilities Develop a Pre-approved Safety Repairs and Replacement List to Mitigate Delays Contract with Vendor to Provide Detailing for Specialized Equipment 52 GOALS & OBJECTIVES 53 WATER PRODUCTION 54 WATER PRODUCTION Responsible for the daily monitoring and operations of the entire water production system to ensure preventative maintenance of all pumps, motors, wells, boosters, reservoirs, pressure regulating valves (PRVs), hydro-pneumatic plants, and the Supervisory Control and Data Acquisition (SCADA) system. The Division is responsible for the delivery of North Fork Water Company. Total Employees: 7 Director of Engineering and Operations Operations Manager Administrative Assistant Sr. Water Production Operator Water Production Operator II Water Production Operator III (3) Water Production Supervisor Implemented a Plan to Identify and Enhance Water Sources’ Requirements Due to the SNRC Discharge Location Completed Annual Exterior Reservoir Inspections Supported Engineering and Contractor Assigned to Plant 56 Tank/Reservoir Rehabilitation Projects Rehabilitated Motors for Wells at Plant 24B, 25, and 143 Rehabilitated Well and Motor for Wells at Plant 125 and 142 Rehabilitated Booster Pumps at Plant 40, 56, 131, and 142 Enhanced the Supervisory Control and Data Acquisition SCADA) System to Achieve Water Productions Requirements Continued to Work with a Contractor and IT Department to Improve SCADA and Radio Communications at Multiple Plants Rehabilitated Plant Site Equipment to Ensure Water Production and Mitigate Production Inefficiencies Performed Maintenance and Inspections on 33 Pressure Regulating Valves and 11 Cla-vals Replaced North Fork Intake Turbidimeter Installed Voltage Protection Devices on Six Wells to Prevent Motor Failures Other Accomplishments Worked with the Engineering Department and Tesla to Install Backup Batteries at Plant 140 Replaced 18 Meters for Wells and Boosters Completed Sanitary Survey Inspections with State Water Resources Control Board SWRCB) Engineer Completed Annual Pump Testing with SCE 55 ACCOMPLISHMENTS Implement a Plan to Identify and Enhance Water Sources’ Requirements Due to the SNRC Discharge Location Coordinate with Contractor to Rehabilitate Booster at Plant 125 to Accommodate Increased Well Capacity Work with Engineering to Determine Best Utilization of Water Produced by Well 120 Identify and Prioritize Making Well 120 Operational with Electrical, SCADA, and Required Permitting Enhance the SCADA System to Achieve Water Production Requirements Work with IT to Install SCADA Tower to Improve Radio Communications at HQ Work with IT to Upgrade Clearscada Software Work with IT to Upgrade SCADA Radios at Plants 37, 38, 131, and Del Rosa Rehabilitate Plant Components to Ensure Water Production Coordinate with Water Maintenance for Replacement of Isolation Valves to Repair Critical PRV (Baseline/Sterling, N Church, and Central/Mansfield) Stations 309, 305, and 325 Reschedule Plant 108 Rehabilitation Project 56 GOALS & OBJECTIVES 57 WATER TREATMENT 58 WATER TREATMENT Responsible for water treatment management of the three different sources of supply used by the District: surface water, groundwater, and import state project water. The District operates Plant 134, which is a Surface Water Treatment Plant that can treat two water sources: Santa Ana River water and imported State Project Water. Staff also operates two unique groundwater treatment facilities: Plant 28 uses Granular Activated Carbon (GAC) Plant 39 is a blending facility Total Employees: 2 Director of Engineering and Operations Sr. Treatment Plant Operator Water Production Supervisor Operations Manager Supported Construction of Granular Activated Carbon (GAC) Facilities and Sludge Removal Projects Continued to Work with Engineering and Consultant for GAC Installation Completed Plant 134 Membrane Replacements Using a 5-Phase Replacement Installed Three New Strainers at Plant 134 Evaluated and Rehabilitated Existing Clean-in-Place Equipment at Plant 134 and Hired a Tank Diving Firm to Evaluate Plant 134 Tank Repair Recommendations Completed Tank Diving Cleaned In-Place Rehab Other Accomplishments Replaced Three 18-inch Actuating Butterfly Valves on Influent Pipes for the Trains Replaced Two Backup Batteries in the SCADA Cabinet 59 ACCOMPLISHMENTS Support Construction of GAC Facilities at Plant 134 Develop An Operating Plan for Plant 134 While Construction is Ongoing Amend Permit with the State Water Resources Control Board (SWRCB) Provide Final Performance Data to the SWRCB and Close-Out Compliance Order Complete Plant 134 Membrane Replacements Using a 5-Phase Replacement Schedule Procure the Needed Membrane Modules from the Manufacturer in Accordance with the District’s Purchasing Policy Coordinate and Schedule In-House Installation of the New Membranes in the Fifth and Final Train Evaluate and Rehabilitate Existing Clean-In-Place Equipment at Plant 134 Evaluate and Determine Pumps Needing Replacement Versus Maintenance and Repair Modernize and Automate the Uses of Clean-In-Place Equipment Purchase Necessary Parts and Materials to Complete Clean-In-Place Equipment Project 60 GOALS & OBJECTIVES 61 METER SERVICES 62 METER SERVICES Maintains a network of approximately 23,000 Advanced Metering Infrastructure (AMI) meters. The AMI meter program provides the District and its customers with near real-time consumption information. The Department also conducts routine maintenance, testing, and replacement of meters to ensure billing accuracy. Total Employees: 2 Director of Engineering and Operations Meter Technician II 2) Field Service Supervisor Operations Manager Implemented Inspection Program for AMI Meters Continued AMI Meter Box Inspection to Ensure the First and Second Phase of AMI Meters Installed Remain Up to District Standards Worked with Engineering to Address Coverage Issues with the AMI Network Staff Completed 1,500 AMI Meter Replacements Continued Meter Testing Programs in Compliance with State Water Audits Best Practices Conducted Large Meter Testing and Ensured Accuracy Met AWWA Standards for 10% of Meters, 3-inches and Greater Other Accomplishments Completed Pilot Program of 65 Water Meters with Cellular Antennas in Coordination with the District’s Vendor 63 ACCOMPLISHMENTS Implement Inspection Program for AMI Meters Identify Needed Vault Lid Replacements and Create Prioritized Replacement Schedule Visually Inspect All Meter Boxes in Routes Where Read Problems Are Occurring Work with Customer Service to Address Coverage Issues with AMI Network Confirm Meter Interface Unit (MIU) and Meter Numbers on Meters That Are Not Transmitting Reliable Read Data Install Registers That Utilize Cell Towers for Data Transmission on Meters in Routes 44 and 123 Continue Meter Testing Programs in Compliance with State Water Audits Best Practices Conduct An Audit of 10% of Large Meters for Accuracy to Ensure Compliance with AWWA Standards 64 GOALS & OBJECTIVES 65 WATER MAINTENANCE 66 WATER MAINTENANCE Responsible for the repair and replacement of the District’s 300 miles of water pipeline. The Department coordinates with the Engineering and Water Production Departments to install water service lines, fire hydrants, meters, valves, and all related equipment. Staff members remain on-call during non-business hours to respond to customer afterhours requests and emergencies. Total Employees: 15 Field Service Worker I (3) Field Service Worker II (3) Field Service Supervisor Sr. Field Service Worker (2) Storekeeper / Buyer Director of Engineering and Operations Operations Manager Field Service Worker III (5) Administrative Assistant Prioritized Preventative Maintenance Schedules to Ensure Equipment Readiness for Emergency Response Worked with Contractor on Greenspot Road to Remove 190 Linear Feet of 24-inch Water Main; Built a Temporary Water Bypass Line So Storm Drains for the Mediterra Project Could Be Safely Installed; and Reinstalled the Original Water Main Relocated All Service Lines, Meters, and Fire Hydrants on McKinley from 9th Street to Baseline for the City Curb, Gutter, and Sidewalk Projects Performed Trenching Activities in the Weaver Basins for Artifact Study Developed a Replacement Program for Inground Fire Services to N-Shaped Aboveground Devices Procured and Installed Three N-shaped Devices Other Accomplishments Inspected and Repaired 291 Water Leaks Operated 643 Valves and 1,950 Fire Hydrants Assisted Production with Plant 142 Tank Cleaning and Valve Replacements Replaced 18-inch Valve at North Fork Intake Box Completed Water Main Extension, Water Service, and Fire Hydrant Installations for the Administration Side of the SNRC 67 ACCOMPLISHMENTS Prioritize Preventative Maintenance Schedules to Ensure Equipment Readiness for Emergency Response Replace the Valve Exercise Equipment and Program Coordinate with Production to Perform Valve Replacements to Isolate Crucial PRV Stations in Baseline/Sterling, N Church, and Central/Mansfield Inspect, Maintain, and As Needed Replace 3,000 Hydrants on a Three-Year Cycle Complete Evaluation of Service Order/Asset Management Software Work with IT to Hold Product Demonstrations Incorporate Feedback from Staff to Finalize Decision and Procure New Asset Management Software Provide Training for Staff on Use of New Software Continue Replacement Program for Mains and Inground Fire Service Devices Replace Undersized Main in Pleasant Hill Drive, Located West of Palm Avenue Coordinate with Water Quality to Develop a Replacement Schedule for Outdated Fire Services; and Replace Three Fire Services Per Year 68 GOALS & OBJECTIVES 69 WASTEWATER MAINTENANCE 70 WASTEWATER MAINTENANCE Routinely inspects, cleans, repairs, and conducts replacements of the District’s 220 miles of collection pipelines to prevent the spillage and leak of wastewater. The pipeline inspection program uses a sewer inspection Camera and Closed-circuit Television CCTV) technology to document pipeline condition attributes for maintenance or replacement consideration. Additionally, the Department conducts a weekly sewer cleaning program using specialized equipment. The program ensures the entire system is cleaned within 24 months, with high maintenance areas cleaned more regularly. Total Employees: 4 Field Service Worker II (2) Field Service Worker III (2) Director of Engineering and Operations Operations Manager Field Service Supervisor Administrative Assistant Continued Wastewater Collection System Maintenance and Management Completed Aggressive Maintenance Program with No Major Sewer Issues Included Cleaning 211 Miles of Sewer Main and Video Inspection of 71 Miles Worked with Contractor to Perform Root Control Maintenance on 12,500 Linear Feet of Sewer Main Worked with Contractor to Spray 2,036 Manholes for Insect Control Developed and Implemented Operating Procedures for Enhanced Monitoring of High-Flow Sewer Mains Implemented New CCTV Truck Operations Investigated Sewer Laterals on Baseline, West of Del Rosa for SNRC Flow Change Over Cross-Trained Staff on Enhanced Functions of New Wastewater Inspection Equipment Cross-Trained Staff on Enhanced Functions of New Wastewater Inspection Equipment Other Accomplishments Worked with Contractor on Sewer Main Extension for New San Manuel Guard Shack Located on Piedmont and Belvedere Worked with a Contractor to Complete the Lillian Wastewater Main Project 71 ACCOMPLISHMENTS Continue Wastewater Collection System Maintenance and Management Video Inspect and Assess All District Mains Between the Northern and Southern District Boundaries, and East of Victoria; Approximately 100 Miles Clean All 225 Miles of Wastewater Main Develop Communication Protocols for Collection Staff to Notify SNRC Staff of Specialized Maintenance Activities Tree Root Chemicals, Insects, Etc) Provide Support for New Fats, Oils, and Grease FOG) Program Identify High Maintenance Areas within the Collection System for the New Contracted FOG Inspector Assist FOG Inspector in Prioritizing Correction Efforts Assist with Updating the Sewer System Management Plan (SSMP) Provide Collections Data for the SSMP Once the SNRC is Operational Update Collections System Assets Listed in the Next SSMP 72 GOALS & OBJECTIVES 73 WATER QUALITY 74 WATER QUALITY Ensures the District’s compliance with State and Federal Drinking Water Regulations. This Program Manages: Backflow Prevention Water Sampling Fire Hydrant Flushing Program Water Quality is also assisting in the development and launch of the Fats, Oils, and Grease (FOG) program for SNRC pre-treatment. Total Employees: 2 Director of Engineering and Operations Water Production Supervisor Water Quality Coordinator Operations Manager Water Quality Technician Evaluated Water Quality Regulations and Improved Process Efficiencies to Enhance Water Quality Compliance Completed Tank Mixer Installations at Plants 56 and 59 Increased Customer Backflow Testing Program Participation by 6% Initiated Santa Ana River Sanitary Watershed Survey for Compliance with SWRCB Worked with Water Maintenance to Replace Three Outdated/Unsafe Below Ground Backflow Devices Repaired/Replaced Outdated and Unsafe Fire Service Connections Completed Three Outdated Backflow Device Replacements and Vault Abandonments Assisted in Launching Fats, Oils, and Grease (FOG) Program Transition and Software Procurement Completed Software Demonstrations from Multiple Vendors for FOG Program Management Shadowed Environmental Compliance Inspector from Neighboring Agency to Better Understand Program Processes Other Accomplishments Provided Annual Water Quality Data for Consumer Confidence Report (CCR) Reported to the SWRCB Completed Tri-Annual Lead and Copper Sampling in Accordance with the EPA Rule 75 ACCOMPLISHMENTS Evaluate Water Quality Regulations and Improve Process Efficiencies to Enhance Water Quality Compliance Implement Sampling Programs to Maximize Surface Water Treatment Process Efficiencies Monitor Environmental Protection Agency (EPA) Requirements for Unregulated Contaminant Monitoring Rule 5 (UCMR5) Sampling Re-Route Outdated Fire Service Backflows to Aboveground Identify at Least Three Outdated Fire Service Backflows Per Year Procure the N-shaped Devices and Install the Three Identified for Replacement Partner with Water Maintenance to Complete Construction of Outdated Vaults Work with Public Affairs on Potential Grant Funding for Increased Device Replacement Assist in Launching FOG Program Transition and Software Procurement Work with Engineering and IT for Software Implementation Assist with Program Transition and Compliance 76 GOALS & OBJECTIVES 77 FACILITIES MAINTENANCE 78 FACILITIES MAINTENANCE Oversees the maintenance of all District facilities located throughout the 30.1 square mile service area for operating the utility systems. The Department’s oversight includes these facility types: Administration Buildings Water Facilities Water Reclamation Facility (SNRC) District-Owned Vacant Properties Easements The program’s focus is to mitigate expenses by maintaining a complex facilities management system to achieve Department goals. Total Employees: 2 Director of Engineering and Operations Water Production Supervisor Facilities Maintenance Coordinator Operations Manager Facilities Maintenance Worker Completed Long-Term Site Improvements at Plant 134 Worked with IT on New Entry Badge System for Plants 134, 141, and HQ Received Bids for New Wrought-Iron Fence Installation at Plant 107 Continued Phased Upgrades and Rehabilitation of District Facilities Finished Boardroom Remodel Worked with Engineering and Tesla to Install Back-Up Batteries at HQ Installed New 220-volt Electrical Outlets in the Wash Bay at HQ Painted Exterior Gates of Plants 108, 120, 129, 142, and 149 Evaluated the Current Facilities Maintenance Tracking Software Evaluated Options for Current Facilities Maintenance Software Needs and Discussed Options with IT Ensured Funding Requirements for Facility Contract Services for SNRC Meeting Program Expenditures Determined Current Landscaping and HVAC Contract Options Are to Remain in Place until Fiscal Year 2023-24 Other Accomplishments Completed Aggressive Property Cleanup Program at Plants Cleaned Carpets Throughout HQ Building and Polished VCP Tiles Completed Regular Yearly Fence Repairs Installed New Heavy-Duty Doors at Plant 24 Completed Maintenance on the HVAC System at HQ and All Plants 79 ACCOMPLISHMENTS Complete Long-Term Site Improvements at Plant 39 Upgrade Asphalt Roads Around Storage Tanks Build Restroom for Maintenance Staff Paint and Re-Roof the Pump House Continue Phased Upgrades and Rehabilitation of District Facilities Develop a Comprehensive Site Improvement Project List Contract for Painting the Building at Plant 33 Insulate Plant 59 Building Complete HVAC Project by Removing Swamp Coolers and Sealing Wall Openings at Plants 39, 142, and 149 Continue to Improve Energy Efficiency of Pump Houses and Other Plant Buildings Through Lighting Upgrades, Insulation, and Weatherstripping Track Inventory at Del Rosa Location Install Second Inventory Scanner at Del Rosa Label Inventory with Barcodes at Del Rosa Assess Storage Needs Such as Shelving, Floor Space, Etc. for Relocation of Inventory Implement New Facilities Maintenance Tracking Software Work with IT and Other Program Stakeholders in Selecting an Asset Management Program That Suits Maintenance Program Needs Transfer Existing Facilities’ Data into New Software Implement a Consistent Tracking Program and Help Provide Training to Staff 80 GOALS & OBJECTIVES DISCUSSION FY 2022-23 REVENUE PROJECTIONS Community Advisory Commission May 19, 2022 FY 2021-22 REVENUE Water Sales Budget projections of 7,121,000 HCF for $17,288,000 did not change at mid-year Revised Projected Water Sales of 7,714,000 Hundred Cubic Feet (HCF) for $18,763,000 Water System (Meter) Charges 9,207,000 on Customer Connections 135,000 on Temporary Connections Wastewater System (Collection) Charges 3,510,000 on 19,229 Single-Family Residential Accounts (Budget $3,502,000) 1,327,000 on 1,070 Multi-Family/Commercial Accounts (Budget $1,313,000) Wastewater Treatment Charges 5,024000 on 19,229 Single-Family Residential Accounts (Budget $5,043,000) 3,953,000 on 1,070 Multi-Family/Commercial Accounts (Budget $3,665,000) 2 3 EVALUATING RESULTS –WATER REVENUE 9,023,267 $9,217,003 $9,342,000 6,764,591 $6,938,109 $7,005,000 6,238,794 $ 7,504,741 $7,156,000 3,898,985 4,862,781 $4,602,000 0 5,000,000 10,000,000 15,000,000 20,000,000 25,000,000 30,000,000 FY 2019-20 FY 2020-21 FY 2021-22 Meter Charges Tier 1 Tier 2 Tier 3 16,902,370 $ 19,305,631 $18,763,000 25.9 Million $28.5 Million $28.1 Million 4 EVALUATING RESULTS –WATER SALES 9,744,650 $ 11,556,373 $10,992,000 3,619,290 3,852,464 $3,678,000 1,321,465 1,355,133 $1,679,000$2,216,965 2,541,661 $2,414,000 0 5,000,000 10,000,000 15,000,000 20,000,000 25,000,000 FY 2019-20 FY 2020-21 FY 2021-22 Single Family Multi Family Commercial Irrigation / Constr 16.9 Million $19.3 Million $18.8 Million 5 EVALUATING RESULTS –WASTEWATER REVENUE 4,647,347 $4,705,683 $4,837,000 8,496,012 $8,456,508 $8,977,000 0 2,000,000 4,000,000 6,000,000 8,000,000 10,000,000 12,000,000 14,000,000 16,000,000 FY 2019-20 FY 2020-21 FY 2021-22 System Charge Treatment Charge 13.1 Million $13.2 Million $13.8 Million REVENUE PROJECTIONS 6 7 WATER USAGE BY MONTH 200,000 400,000 600,000 800,000 1,000,000 1,200,000 July Aug Sept Oct Nov Dec Jan Feb March Apr May June 2018-19 2019-20 2020-21 2021-22 2022-23 Projected Usage for FY 2022-23: 7,121,000 HCF or 5,327 MG WATER RATES RATE TYPE CURRENT RATES PHASE 2 ADJUSTMENTS Tier 1 $ 1.98 $ 2.04 Tier 2 2.54 2.62 Tier 3 3.93 4.05 8 Phase 2 Rates Effective January 2023 9 FY 2022-23 WATER SALES PROJECTION Single-Family 10,225,000 Multi-Family 3,912,000 Commercial 1,404,000 Irrigation 2,159,000 TOTAL -$17,700,000 Single-Family Multi-Family Commercial Irrigation RATE TYPE TIER 1 TIER 2 TIER 3 Single-Family Residential 4,425,000 $ 3,728,000 $ 2,072,000 Multi-Family Residential 1,998,000 993,000 921,000 Commercial 980,000 77,000 347,000 Irrigation / Construction 0 1,193,000 966,000 TOTAL $ 7,403,000 $ 5,991,000 $ 4,306,000 7,831,000 592,000 701,000 $355,000 $40,000 166,000 TOTAL -$9,685,000 Single-Family Multi-Family Commercial Irrigation Construction Fire Svcs METER SIZE COUNT CURRENT RATE EFFECTIVE JAN 2023 RATE 5/8”3,661 $ 24.01 $ 24.74 3/4”12,903 30.85 31.78 1”4,215 44.52 45.86 1 1/2”267 78.69 81.06 2”299 119.70 123.30 3”78 229.05 235.93 4”22 352.07 362.64 6”17 693.79 714.61 8”6 1,923.98 1,981.70 Commercial Fire Services 258 Various Various 10 FY 2022-23 METER CHARGES FY 2022-23 PROJECTED WATER REVENUE 9,280,000 $9,342,000 9,685,000 17,288,000 $ 18,763,000 $17,700,000 0 2,000,000 4,000,000 6,000,000 8,000,000 10,000,000 12,000,000 14,000,000 16,000,000 18,000,000 20,000,000 FY 2021-22 Budget FY 2021-22 Projected FY 2022-23 Proposed Meter Water Sales 11 26.6 Million $28.1 Million $27.4 Million CUSTOMER TYPE DWELLING UNITS / ACCTS MONTHLY FIXED CHARGE ESTIMATED USAGE HCF) CHARGE HCF) REVENUE 6 MONTHS Single-Family Residential 19,230 $ 14.25 N/A N/A $ 1,644,100 Multi-Family Residential 10,654 13.46 N/A N/A 860,400 Commercial -Low Strength 471 10.33 222,000 $ 0.35 107,000 Commercial -Med Strength 70 10.33 33,000 0.46 19,500 Commercial -High Strength 70 10.33 90,000 0.46 45,700 Commercial -Patton 1 10.33 90,000 0.57 51,300 WASTEWATER SYSTEM CHARGES -JULY TO DECEMBER $ 2,728,000 12 WASTEWATER SYSTEM CHARGES: JULY TO DECEMBER 2022 CUSTOMER TYPE DWELLING UNITS / ACCTS MONTHLY FIXED CHARGE ESTIMATED USAGE HCF) CHARGE HCF) REVENUE 2 MONTHS Single-Family Residential 19,250 $ 15.25 N/A N/A $ 1,761,000 Multi-Family Residential 10,654 14.41 N/A N/A 921,000 Commercial -Low Strength 471 11.06 166,000 $ 0.38 94,200 Commercial -Med Strength 70 11.06 35,000 0.50 22,000 Commercial -High Strength 70 11.06 88,000 0.50 49,000 Commercial -Patton 1 11.06 75,000 0.61 45,800 WASTEWATER SYSTEM CHARGES -JANUARY TO JUNE $ 2,893,000 PREVIOUS PAGE -JULY TO DECEMBER $ 2,728,000 TOTAL PROJECTED SYSTEM CHARGES $ 5,621,000 13 WASTEWATER SYSTEM CHARGES: JANUARY TO JUNE 2023 14 WASTEWATER TREATMENT CHARGES: JULY TO DECEMBER 2022 CUSTOMER TYPE DWELLING UNITS / ACCTS MONTHLY FIXED CHARGE ESTIMATED USAGE HCF) CHARGE HCF) REVENUE 6 MONTHS Single-Family Residential 19,230 $ 23.37 N/A N/A $ 2,696,000 Multi-Family Residential 10,654 20.86 N/A N/A 1,334,000 Commercial -Low Strength 471 10.83 222,000 $ 0.96 243,700 Commercial -Med Strength 70 10.83 33,000 1.53 55,000 Commercial -High Strength 70 10.83 90,000 3.42 312,300 Commercial -Patton 1 10.83 90,000 1.79 161,000 WASTEWATER TREATMENT CHARGES -JULY TO DECEMBER $4,802,000 15 WASTEWATER TREATMENT CHARGES: JANUARY TO JUNE 2023 CUSTOMER TYPE DWELLING UNITS / ACCTS MONTHLY FIXED CHARGE ESTIMATED USAGE HCF) CHARGE HCF) REVENUE 6 MONTHS Single-Family Residential 19,230 $ 25.01 N/A N/A $ 2,885,000 Multi-Family Residential 10,654 22.33 N/A N/A 1,427,000 Commercial -Low Strength 471 11.59 166,000 $ 1.03 204,000 Commercial -Med Strength 70 11.59 35,000 1.64 62,000 Commercial -High Strength 70 11.59 88,000 3.66 327,000 Commercial -Patton 1 11.59 75,000 1.92 144,000 WASTEWATER TREATMENT CHARGES -JANUARY TO JUNE $5,049,000 FROM PREVIOUS PAGE -JULY TO DECEMBER $4,802,000 TOTAL PROJECTED TREATMENT CHARGES $9,851,000 16 SNRC NON-RATE REVENUE FEBRUARY TO JUNE 2022 REVENUE ESTIMATED RATE PERIOD IN EFFECT ESTIMATED VOLUME 2022-23 REVENUE Liquid Waste Hauler Tipping Fees $0.08 / Gallon October 2022 22.75 MG $ 1,820,000 Local Resource Investment Program (LRIP)$173 / Acre Foot October 2022 4,000 AF 692,000 SB 1122 Energy Sales $0.127 / kWH FY 2022-23 N/A 0 TOTAL SNRC NON-RATE REVENUE $ 2,512,000 17 FY 2022-23 WASTEWATER REVENUE Collection Charges 5,621,000 Wastewater Treatment Charges -SNRC 9,851,000 Other Revenue -SNRC 2,512,000 Total Wastewater Revenue $17,984,000 Treatment -55% Collections -31% Other SNRC -14% (Will Climb Higher in Future Years) 18 FY 2022-23 OTHER CHARGES & REVENUE 20,000 20,000 4,000 72,000 252,000 235,000 42,000 36,000 50,000 $100,000 $150,000 $200,000 $250,000 $300,000 Miscellaneous Revenue Facility Rental Fee Returned Payment Fee Service Reconnect Charge Disconnection Notice Charge Delinquent Charge Service Initiation Charge Interest Revenue TOTAL PROJECTED REVENUE -$681,000 8,592,950 $8,496,012 $8,456,508 $8,977,000 $9,851,000 4,643,732 $4,647,347 $4,705,683 $4,837,000 $5,621,000 2,512,000 24,756,535 $25,925,637 $28,522,634 $28,105,000 27,385,000 1,316,081 $743,916 551,989 $474,500 681,000 0 5,000,000 10,000,000 15,000,000 20,000,000 25,000,000 30,000,000 35,000,000 40,000,000 45,000,000 50,000,000 FY 2018-19 FY 2019-20 FY 2020-21 FY 2021-22 FY 2022-23 Wastewater Treatment Charges Wastewater System Charges SNRC Non-Rate Water Revenue Other 19 FY 2022-23 TOTAL PROJECTED REVENUE 39.3 Million $39.8 Million $42.2 Million $42.4 Million $46.1 Million 20 FY 2022-23 OPERATING BUDGET SUMMARY WATER WASTEWATER COLLECTION WATER RECLAMATION Sales & Services $ 27,385,000 $ 5,621,000 $ 9,851,000 SNRC Non-Rate Revenue 0 0 2,512,000 Other Charges 605,000 95,000 0 Investment & Miscellaneous Revenue 60,000 5,000 11,000 TOTAL REVENUE $ 28,050,000 $ 5,721,000 $ 12,374,000 Operations $ 20,088,000 $ 4,996,000 $ 10,974,000 Debt Service 3,120,000 275,000 700,000 Capital Expenditures 4,842,000 450,000 0 Reserve Contribution 0 0 700,000 TOTAL EXPENDITURES $ 28,050,000 $ 5,721,000 $ 12,374,000 DISCUSSION