HomeMy WebLinkAboutAgenda Packet - Community Advisory Commission - 08/18/2022COMMUNITY ADVISORY COMMISSION
AUGUST 18,2022
East Valley Water District was formed in 1954 and provides water and wastewater services to
104,000 residents within the cities of San Bernardino and Highland,and portions of San
Bernardino County.
EVWD operates under the direction of a 5-member elected Board.
COMMISSIONERS
Dr.Alan Kay
Commissioner
Vincent Laster
Commissioner
Dr.Pamela Miller
Commissioner
Gail Shelton
Commissioner
Fred Yauger
Commissioner
Kelly Malloy
Director of Strategic Services
Community Advisory Commission Meeting
August 18,2022 6:00 PM
31111 Greenspot Road,Highland,CA 92346
www.eastvalley.org
PLEASE NOTE:
Materials related to an item on this agenda submitted to the Board after distribution of the
agenda packet are available for public inspection in the District’s office located at 31111
Greenspot Rd.,Highland,during normal business hours.Also,such documents are available
on the District’s website at eastvalley.org and are subject to staff’s ability to post the
documents before the meeting.
Pursuant to Government Code Section 54954.2(a),any request for a disability-related
modification or accommodation,including auxiliary aids or services,that is sought in order
to participate in the above agendized public meeting should be directed to the District Clerk
at 909)885-4900 at least 72 hours prior to said meeting.
In order to comply with legal requirements for posting of agenda,only those items filed
with the District Clerk by 12:00 p.m.on Wednesday prior to the following Wednesday
meeting not requiring departmental investigation,will be considered by the Board of
Directors.
CALL TO ORDER
PLEDGE OF ALLEGIANCE
ROLL CALL OF BOARD MEMBERS
PUBLIC COMMENTS
Any person wishing to speak to the Board of Directors is asked to complete a Speaker Card
and submit it to the District Clerk prior to the start of the meeting.Each speaker is limited to
three 3)minutes,unless waived by the Chairman of the Board.Under the State of California
Brown Act,the Board of Directors is prohibited from discussing or taking action on any item
not listed on the posted agenda.The matter will automatically be referred to staff for an
appropriate response or action and may appear on the agenda at a future meeting.
APPROVAL OF CONSENT CALENDAR
All matters listed under the Consent Calendar are considered by the Board of Directors to be
routine and will be enacted in one motion.There will be no discussion of these items prior to
the time the board considers the motion unless members of the board,the administrative staff,
or the public request specific items to be discussed and/or removed from the Consent
Calendar.
1.Approve the June 6,2022 Commission Meeting Minutes
INFORMATIONAL ITEMS
2.Conservation Update
3.Sterling Natural Resource Center Project Update
4.Outreach Update
REPORTS
5.Commissioners’Comments
6.Staff’s Comments
ADJOURN
COMMUNITY ADVISORYCOMMISSIONAUGUST18,2022EastValleyWaterDistrictwas formed in 1954 and provides water and wastewater servicesto104,000 residents within the cities of San Bernardino and Highland,and portions ofSanBernardinoCounty.EVWD operates under the direction of a 5-member elected Board.COMMISSIONERSDr.AlanKayCommissioner VincentLasterCommissionerDr.PamelaMillerCommissioner GailSheltonCommissioner
Fred Yauger
Commissioner
Kelly Malloy
Director of Strategic Services
Community Advisory Commission Meeting
August 18,2022 6:00 PM
31111 Greenspot Road,Highland,CA 92346
www.eastvalley.org
PLEASE NOTE:
Materials related to an item on this agenda submitted to the Board after distribution of the
agenda packet are available for public inspection in the District’s office located at 31111
Greenspot Rd.,Highland,during normal business hours.Also,such documents are available
on the District’s website at eastvalley.org and are subject to staff’s ability to post the
documents before the meeting.
Pursuant to Government Code Section 54954.2(a),any request for a disability-related
modification or accommodation,including auxiliary aids or services,that is sought in order
to participate in the above agendized public meeting should be directed to the District Clerk
at 909)885-4900 at least 72 hours prior to said meeting.
In order to comply with legal requirements for posting of agenda,only those items filed
with the District Clerk by 12:00 p.m.on Wednesday prior to the following Wednesday
meeting not requiring departmental investigation,will be considered by the Board of
Directors.
CALL TO ORDER
PLEDGE OF ALLEGIANCE
ROLL CALL OF BOARD MEMBERS
PUBLIC COMMENTS
Any person wishing to speak to the Board of Directors is asked to complete a Speaker Card
and submit it to the District Clerk prior to the start of the meeting.Each speaker is limited to
three 3)minutes,unless waived by the Chairman of the Board.Under the State of California
Brown Act,the Board of Directors is prohibited from discussing or taking action on any item
not listed on the posted agenda.The matter will automatically be referred to staff for an
appropriate response or action and may appear on the agenda at a future meeting.
APPROVAL OF CONSENT CALENDAR
All matters listed under the Consent Calendar are considered by the Board of Directors to be
routine and will be enacted in one motion.There will be no discussion of these items prior to
the time the board considers the motion unless members of the board,the administrative staff,
or the public request specific items to be discussed and/or removed from the Consent
Calendar.
1.Approve the June 6,2022 Commission Meeting Minutes
INFORMATIONAL ITEMS
2.Conservation Update
3.Sterling Natural Resource Center Project Update
4.Outreach Update
REPORTS
5.Commissioners’Comments
6.Staff’s Comments
ADJOURN
COMMUNITY ADVISORYCOMMISSIONAUGUST18,2022EastValleyWaterDistrictwas formed in 1954 and provides water and wastewater servicesto104,000 residents within the cities of San Bernardino and Highland,and portions ofSanBernardinoCounty.EVWD operates under the direction of a 5-member elected Board.COMMISSIONERSDr.AlanKayCommissioner VincentLasterCommissionerDr.PamelaMillerCommissioner GailSheltonCommissionerFredYaugerCommissionerKellyMalloyDirectorofStrategicServicesCommunityAdvisoryCommissionMeetingAugust18,2022 6:00PM31111GreenspotRoad,Highland,CA92346www.eastvalley.orgPLEASENOTE:Materials related to an item on this agenda submitted to the Board after distribution oftheagendapacketareavailableforpublicinspectionintheDistrict’s office located at31111GreenspotRd.,Highland,during normal business hours.Also,such documents areavailableontheDistrict’s website at eastvalley.org and are subject to staff’s ability to postthedocumentsbeforethemeeting.Pursuant to Government Code Section 54954.2(a),any request for a disability-relatedmodificationoraccommodation,including auxiliary aids or services,that is sought inordertoparticipateintheaboveagendizedpublicmeetingshouldbedirectedtotheDistrictClerkat909)885-4900 at least 72 hours prior to said meeting.
In order to comply with legal requirements for posting of agenda,only those items filed
with the District Clerk by 12:00 p.m.on Wednesday prior to the following Wednesday
meeting not requiring departmental investigation,will be considered by the Board of
Directors.
CALL TO ORDER
PLEDGE OF ALLEGIANCE
ROLL CALL OF BOARD MEMBERS
PUBLIC COMMENTS
Any person wishing to speak to the Board of Directors is asked to complete a Speaker Card
and submit it to the District Clerk prior to the start of the meeting.Each speaker is limited to
three 3)minutes,unless waived by the Chairman of the Board.Under the State of California
Brown Act,the Board of Directors is prohibited from discussing or taking action on any item
not listed on the posted agenda.The matter will automatically be referred to staff for an
appropriate response or action and may appear on the agenda at a future meeting.
APPROVAL OF CONSENT CALENDAR
All matters listed under the Consent Calendar are considered by the Board of Directors to be
routine and will be enacted in one motion.There will be no discussion of these items prior to
the time the board considers the motion unless members of the board,the administrative staff,
or the public request specific items to be discussed and/or removed from the Consent
Calendar.
1.Approve the June 6,2022 Commission Meeting Minutes
INFORMATIONAL ITEMS
2.Conservation Update
3.Sterling Natural Resource Center Project Update
4.Outreach Update
REPORTS
5.Commissioners’Comments
6.Staff’s Comments
ADJOURN
Agenda Item #1 August 18, 20221
Meeting Date: August 18, 2022
Agenda Item #1
Consent Item
5
0
5
Regular Meeting
TO: Commission Members
FROM: Director of Strategic Services
SUBJECT: Approve the June 6, 2022 Commission Meeting Minutes
RECOMMENDATION
Staff recommends that the Commissioners approve the June 6, 2022 Commission
meeting minutes.
AGENCY GOALS AND OBJECTIVES
II - Maintain a Commitment To Sustainability, Transparency, and Accountability
A. Practice Transparent and Accountable Fiscal Management
B. Utilize Effective Communication Methods
REVIEW BY OTHERS
This agenda item has been reviewed by Public Affairs and Administration.
FISCAL IMPACT
There is no fiscal impact associated with this agenda item.
Respectfully submitted:
Kelly Malloy
Director of Strategic Services
ATTACHMENTS
Draft June 6, 2022 Commission Meeting Minutes
1
Minutes 06-06-22 etb
Subject to approval
EAST VALLEY WATER DISTRICT June 6, 2022
COMMUNITY ADVISORY COMMISSION
MINUTES
Eileen Bateman, Human Resources Coordinator, called the special meeting to order at
6:00 pm and led the flag salute.
PRESENT: Commissioners: Kay, Laster, Miller, Shelton, Yauger
ABSENT: Commissioners: None
STAFF: Kelly Malloy, Director of Strategic Services; Brian Tompkins, Chief
Financial Officer; William Ringland, Public Affairs/Conservation
Manager; Eileen Bateman, Human Resources Coordinator
GUEST(s): None
PUBLIC COMMENTS
The Human Resources Coordinator declared the public participation section of the
meeting open at 6:01 pm.
There being no written or verbal comments, the public participation section was closed.
APPROVE THE MAY 19, 2022 COMMISSION MEETING MINUTES
M/S/C (Kay-Laster) that the May 19, 2022, Commission meeting minutes be
approved as submitted.
FISCAL YEAR 2022-23 BUDGET OVERVIEW
The Chief Financial Officer presented the Fiscal Year 2022-23 budget which included the
District Wide goals, Operating Budget Summary, revenue considerations, expenses,
programs overview, Capital Outlay, Capital Improvement Projects, and authorized
positions.
Information only.
The Director of Strategic Services left the meeting at 6:45 pm.
COMMISSIONER COMMENTS
Dr. Kay thanked staff for the great presentation regarding the budget.
2
Minutes 06-06-22 etb
Mr. Laster expressed his gratitude for the budget information provided by the Chief
Financial Officer.
Mr. Yauger thanked staff for the detailed budget presentation.
Information only.
STAFF COMMENTS
The Public Affairs/Conservation Manager thanked everyone in attendance; stated that
the District will begin sending disconnection notices beginning June 15, 2022; that the
Sterling Natural Resources Center Friends and Family event is taking place on June 16,
2022 and the Ribbon Cutting/Celebration will be held on July 23, 2022. The next meeting
is scheduled for August 18, 2022, at 6pm.
Information only.
ADJOURN
The meeting adjourned at 6:57 pm.
Kelly Malloy
Director of Strategic Services
Agenda Item #2 August 18, 20221
Meeting Date: August 18, 2022
Agenda Item #2
Informational Item
5
0
6
Regular Meeting
TO: Commission Members
FROM: Director of Strategic Services
SUBJECT: Conservation Update
RECOMMENDATION
This agenda item is for informational purposes only, no action required.
BACKGROUND / ANALYSIS
With more than half of the State under extreme drought conditions, and emergency
conservation regulations in place, East Valley Water District is prepared to continue
ongoing efforts to protect and preserve our precious water resource. The District is
committed to providing free resources to customers, encourage efficient water use, and
maintain compliance with State regulations.
In compliance with the Governor’s executive order, the District has adopted Stage 2
from the Water Shortage Contingency Plan (WSCP), increasing the call to action
and enforcement actions. The WSCP, is a strategic plan the District uses to prepare for
and respond to foreseeable and unforeseeable water shortages. On July 27, 2022, the
WSCP was updated to transition the District’s three stages to match the State of
California Department of Water Resources recommended six stages. Through the
enhancement of the WSCP, the District will have additional flexibility to respond to
State drought response mandates with actions appropriate for the local water
supply conditions. The six water shortage stages correspond to shortage conditions of
10, 20, 30, 40, 50 percent, and greater than 50 percent when compared to normal
conditions.
Building on past successes of the District’s rebate programs, East Valley Water
District is looking to encourage outdoor rebate participation by enhancing the rebates
with the Parkways Turf Replacement Program and the Irrigation Retrofit Program.
Through the Parkway Turf Replacement Program, the District will contract with a
licensed landscape contractor to re-landscape customers’ parkways with a water-
efficient design and installation. The new design incorporates drip irrigation,
decomposed granite, boulders, steppingstone, and a variety of low-water use plants.
The District recognizes the challenges that many customers face with their irrigation
system and their water use outdoors. Staff has developed enhancements to the WBIC
direct install program to further expand on the water saving opportunities for customers
through the Irrigation Retrofit Program. Participants of the program will be eligible for a
Agenda Item #2 August 18, 20222
Meeting Date: August 18, 2022
Agenda Item #2
Informational Item
5
0
6
new weather-based irrigation controller installed and programmed, installation of high-
efficiency sprinkler nozzles, and have minor leaks repaired at no cost. All irrigation
enhancements will be completed by EcoTech Services Inc. licensed irrigation
contractors.
With over 10 years of experience in the landscaping and water conservation industry,
EcoTech Services Inc. has been selected as the contractor for both the Parkway Turf
Replacement Program and the Irrigation Retrofit Program. In partnership with EcoTech,
the District looks to maintain the success of the outdoor rebate programs, assist
customers with measuring their outdoor water use efficiency, and meet the District’s
conservation efforts.
AGENCY GOALS AND OBJECTIVES
II - Maintain a Commitment To Sustainability, Transparency, and Accountability
B. Utilize Effective Communication Methods
D. Provide Quality Information to Encourage Community Engagement
IV - Promote Planning, Maintenance and Preservation of District Resources
A. Develop Projects and Programs to Ensure Safe and Reliable Services
REVIEW BY OTHERS
This agenda item has been reviewed by Legislative & Public Outreach Committee.
FISCAL IMPACT
There is no fiscal impact associated with this agenda item.
Respectfully submitted:
Kelly Malloy
Director of Strategic Services
ATTACHMENTS
No Attachments.
Agenda Item #3 August 18, 20221
Meeting Date: August 18, 2022
Agenda Item #3
Informational Item
5
0
8
Regular Meeting
TO: Commission Members
FROM: Director of Strategic Services
SUBJECT: Sterling Natural Resource Center Project Update
RECOMMENDATION
This agenda item is for informational purposes only, no action required.
BACKGROUND / ANALYSIS
Construction activities continue for the Sterling Natural Resource Center (SNRC). Since
the project is using the progressive design-build model, construction continues while
design efforts reach their final stages. These complex activities take place in a
collaborative team environment with the project partners. Significant construction
continues on the treatment side of the project area ranging from highly technical
equipment installation to testing of specific phases of the treatment process.
Construction on site of the Weaver Basin continues with electrical and pipe work. Final
design and agency coordination for the pipeline alignment leading to the new Weaver
Recharge Basins is underway.
Staff continues to work through the various regulatory approvals, working closely
with the State Water Resources Control Board, Southern California Edison, South Coast
Air Quality Management District, CalTrans, Metropolitan Water District, Regional Water
Quality Control Board, and the cities of Highland and San Bernardino. This is an
ongoing process in tandem with the final construction efforts and facility testing.
The District held the Community Ribbon Cutting event on July 23, 2022 to showcase
the administrative and treatment facility. Over 1,300 people attend the Ribbon Cutting
and enjoyed the ceremony, concert, food, and tours of the operations center.
Customers can now begin using the administrative side of the SNRC to receive
assistance, pay bills and visit the demonstration garden. Staff continues to provide
information through website content, social media posts, and bill inserts inviting
customers to visit the facility.
AGENCY GOALS AND OBJECTIVES
I - Implement Effective Solutions Through Visionary Leadership
A. Identify Opportunities to Optimize Natural Resources
II - Maintain a Commitment To Sustainability, Transparency, and Accountability
Agenda Item #3 August 18, 20222
Meeting Date: August 18, 2022
Agenda Item #3
Informational Item
5
0
8
D. Provide Quality Information to Encourage Community Engagement
FISCAL IMPACT
There is no fiscal impact associated with this agenda item.
Respectfully submitted:
Kelly Malloy
Director of Strategic Services
ATTACHMENTS
SNRC Update Presentation
Community Advisory Commission
SNRC Construction Update
August 18, 2022
2
STERLING NATURAL RESOURCE
CENTER
Treat up to 8 million gallons of water per
day and recharge the local groundwater
basin
Team Sterling is working through the final
stages of construction
Operations anticipated to begin in early
2023
Community Ribbon Cutting held on
July 23, 2022
3
RIBBON CUTTING CEREMONY
4
SNRC FLAG RAISING
5
RIBBON CUTTING CEREMONY
6
EDUCATIONAL BOOTHS
7
FOOD & GAMES
8
CONSERVATION WORKSHOPS
9
CONCERT IN THE PARK
10
TREATMENT TOURS
1111
SNRC FUNDED IN PART BY:
Funding for this Sterling Natural Resource Center project has been provided in full or in part by the Proposition 1 –the Water Quality, Supply, and Infrastructure Improvement Act of 2021 and the Clean Water State
Revolving Fund through an agreement with the State Water Resources Control Board. California’s Clean Water State Revolving Fund is capitalized through a variety of funding sources, including grands from the
United States Environmental Protection Agency and state bond proceeds.
The Urban Greening Program is part of California Climate Investments, a statewide program that puts billions of cap-and-trade dollars to work reducing greenhouse gas emissions, strengthening the economy and
improving public health and the environment –particularly the disadvantaged communities. The cap-and-trade program also creates a financial incentive for industries to invest in clean technologies and develop
innovative ways to reduce pollution. California Climate Investment projects include affordable housing, renewable energy, public transportation, zero emission vehicles, environmental restoration, more sustainable
agriculture, recycling and much more. At least 35 percent of these investments are made in disadvantaged and low-income communities. For more information, visit California Climate Investments.
12
Upcoming Activities
Construction to begin on pipeline from 210 Freeway to Weaver Basins
Host Public Hearing for the Discharge Permit
Continued infrastructure work for the Weaver Basins
Testing and Commissioning
DISCUSSION
Agenda Item #4 August 18, 20221
Meeting Date: August 18, 2022
Agenda Item #4
Informational Item
5
1
0
Regular Meeting
TO: Commission Members
FROM: Director of Strategic Services
SUBJECT: Outreach Update
RECOMMENDATION
This agenda item is for informational purposes only, no action required.
BACKGROUND / ANALYSIS
The District continues to utilize various avenues of communication to engage with the
community. Recent projects have included, but are not limited to:
Capital Improvement Project Construction
Sterling Natural Resource Center (SNRC) Updates/Opening
Consumer Confidence Report (CCR)
Operating and Capital Budget Document Development
Recruitment Campaign
Methods of communication vary depending on the project, but may include:
Social Media
Bill Inserts
Direct Mailers
Print Advertisements
Press Releases
Emails
Through the District’s multiple distribution channels, staff continues to work on
engaging and educating customers about East Valley Water District. Staff recently
completed the SNRC Ribbon Cutting outreach inviting the community to visit the new
facility and participate in the opening celebrations. Through the successful outreach and
community engagement, over 1,300 individuals showed up to the event and were able
to visit the SNRC.
Social media is an active channel for District communication with staff actively engaging
with customers to provide updates on activities happening around the District. Whether
posting a closure due to construction activities, responding to questions from customers
or boosting videos, these channels remain an active resource for the community. Staff
recently began posting additional content on LinkedIn to engage with business partners
and industry professionals as part of the recruitment efforts.
Agenda Item #4 August 18, 20222
Meeting Date: August 18, 2022
Agenda Item #4
Informational Item
5
1
0
As the District continues to strive to be a world-class organization, staff recently
conducted an analysis of the community characteristics using the 2020 census data.
Through intentional and targeted outreach, focused on the District’s customers, East
Valley Water District can continue to foster strong relationships via meaningful
communications. The community characteristics will be a useful tool in order to
continue enhancing the District’s brand and customer first approach.
Finally, the District continues to make enhancements to the website,
www.eastvalley.org. As this is one of the primary channels for customers to receive
information and pay their utility bill, it is a strategic touchpoint for the District. East
Valley Water District has developed a Water Allocation Calculator for customers to
better understand the elements comprising their variable water charge. Over the
upcoming month, staff will launch this pilot version and monitor usage of the calculator
in addition to feedback from the community.
AGENCY GOALS AND OBJECTIVES
II - Maintain a Commitment To Sustainability, Transparency, and Accountability
B. Utilize Effective Communication Methods
D. Provide Quality Information to Encourage Community Engagement
FISCAL IMPACT
There is no fiscal impact associated with this agenda item.
Respectfully submitted:
Kelly Malloy
Director of Strategic Services
ATTACHMENTS
Outreach Update Presentation
Community Advisory Commission
Outreach Update
August 18, 2022
DISTRICT CUSTOMERS
East Valley Water District serves
City of Highland
City of San Bernardino
Portions of unincorporated San Bernardino
County
San Manuel Band of Mission Indians
District works to build meaningful
community connections through
Targeted outreach
Thoughtful communications
Strategic engagement
Pulled information from 2020 Census
2
3
COMMUNITY PROFILE
Population –104,000 Median Age: 31.7 Median Household
Income: $56,514
4
POPULATION BY AGE
5
POPULATION TRENDS
Greatest Gen:
Born 1945/Earlier
Baby Boomer:
Born 1946 to 1964
Generation X:
Born 1965 to 1980
Millennial:
Born 1981 to 1998
Generation Z:
Born 1999 to 2016
Alpha:
Born 2017 to Present
6
COMMUNITY EDUCATION
23%
No High School
Diploma
29%
High School
Graduate
31%
Some College
18%
Bachelor’s/Grad
Prof Degree
7
East Valley
Water
District
Customer
89%
Internet
Access
95%
Own Cell
Phone
67%
1+ Hour Daily
Internet
Usage
72%
Own
Computer
INTERNET USAGE
Tapestry Segmentation
8
9
Nearly one in four is foreign-born
Supporting large families with a focus on children
Predominantly renters in multifamily units
Typically working overtime in service, in skilled and unskilled
occupations
One in three has earned a high school diploma
NEXT WAVE –LIFE GROUP
28%
District Households
10
Majority of households include younger married-couple
families with children
Captivated by new technology, particularly feature-rich
smartphones
Use the internet for socializing but also for convenience,
like paying bills
URBAN EDGE –LIFE GROUP
19%
District Households
11
Exurbanites residents are approaching retirement but
remain active in their communities
Take advantage of large metropolitan areas but prefer to
live in less crowded neighborhoods
Consumers are more interested in quality than cost
Well connected, using the internet for shopping to
managing finances
EXURBANITES –LIFE GROUP
14%
District Households
Website Enhancement
12
13
WATER ALLOCATION CALCULATOR
DISCUSSION